If I could give 0 stars, I would. I've boarded my dogs here twice, and both times they came home…read moresmelling strongly of urine and feces and showing signs of UTIs, which was extremely upsetting after you expect them to be well taken care of. I was also disappointed with the overall professionalism and communication during our experience. The environment felt stressful and unorganized, and it honestly left me uncomfortable trusting my pets there again. The owner was very unprofessional and rude towards us when we picked our dogs up. she was sitting on the floor with no shoes on and wanted to pick a fight about how my dog were "behaving". I rarely leave negative reviews, but I feel other pet owners should do their research before booking. Unfortunately, I will not be returning.

From the owner: We set up Betsy’s Boarding Kennel & Grooming in 1985 to provide an incredible experience for…read moreanimals and owners. From small beginnings, we’ve added a whole range of services, making us the premier Dog and Cat Boarding in Clarksville, VA. While we’re proud of our fun and easygoing attitude, our commitment to the safety and security of your pet guides everything we do.

We had our Westie for 18 years and he was the most loving dog we could've asked for. Can't believe…read morewe haven't been to this kennel since 2007!

I cannot say enough about the Westie, Tavish, that we brought home in 2023. He was our second…read moreWestie from Fox Creek. I am a professional dog trainer (Victoria Stilwell Academy) and a therapy dog chapter director and I've owned something like 10 dogs in my life. Tavish is, by far, the sweetest, most affectionate and intelligent dog we have ever owned. He bonded with us the instant we met him and he is constantly with us. I used him as my "demo dog" in my dog training curriculum and he won the hearts of everyone who has met him. But wait...there is more. He is a registered therapy dog and has made more than 100 visits to various care facilities where he is in high "demand". Tavish also just recently won first place in Agility League at our local Zoom Room. He's been at it for over a year and practice pays off. His league mates included a Jack Russel and a Boarder Collie and he bested them by a wide point margin. We lucked out at Fox Creek. If we could manage a third dog in our household (we also have a Chow; they get along just fine) it would be another Westie!!!! Thanks Jessica and Joe!

Never received any response to emails or calls. Sent more than one to their website. Never heard…read moreanything back.

Absolutely the best. My dog is spoiled when she stays here. Just like being home. Highly recommend.read more

I have found few kennels in the area that take better care of our dogs when we go out of town. Our…read moredogs love going there. We used another kennel when Joan retired. The place lost the dog bag of stuff we left for them. Thank heavens she opened back up from retirement. I don't trust anyone else with our furry love ones

We have been using joans kennel for 12-14 years, last time our dog stayed for the night he was…read moreplaced in an outdoor kennel all night because he was "sick" Our dog is almost 9 years old and he has never stayed outside longer than 15-30 mins because he's gets hot and hates it and comes back in, it was 85 degrees that night. He is also the biggest chicken and is TERRIFIED of the dark as in he has a night light in our house because if not he will howl till we turn on the light. Now imagine thinking it was a good idea to leave a 9 year old indoor dog outside in the heat, I got him when he was a puppy and he has the luxury of laying on the ac all night and they just threw him out. My parents have used their services for 15 years, one of our dogs have ran away from here but we just assumed he was a wild puppy and darted because we were trusting with what she was telling us but I'm second guessing it. The guilt I have because what else could have they done to my baby. We will not be back.

I wish I could give this company 5 stars. They are responsive and it's obvious that they love…read moreanimals. I called them bc we need care for our two dogs this summer. One of our dogs gets very anxious and aggressive around new people. It takes a long time for him to recognize new people as being safe. One of the caregivers came over for a temperament test and it didn't go well at all. I had high hopes that they could work with him but I quickly realized that they couldn't, and she agreed. The issue is the there is no guarantee that the same sitter will come to your home to watch your pets. I contacted them several months in advance and they still could not work with me to have one person watch my dogs. I understand that this is how they run their business and respect it. That said, I would only recommend them if your dogs are not anxious like mine and are okay with different people coming over to watch them.

Kelly's Critters is amazing. We have a friend who normally watches our two cats and does the older…read moreone's meds twice a day, but recently, we needed a stand in. Enter Kelly's Critters. They came out to meet the cats and get the instructions for the meds, etc. and off we went. Our friend noticed that "old cat" wasn't doing so hot, but was unable to leave work to take "old cat" to the vet immediately, so we were about to turn the car around and drive the 300 miles back, rather than finishing our vacation. That's when my wife saw that Kelly's Critters offered pet transportation too. We called and they took "old cat" to the vet and no exaggeration-saved his life. They started some new meds and "old cat" is on the mend. The cute videos they send when they visit are precious. They saved the kitty, and I think they saved my wife's heart and sanity. The quality of care was amazing and we'll definitely use them again.

We have been using Kate's Critter Care for many years to provide in home care for pur sweet pooches…read more(Pepsi and Sprite). The care, love and sincere affection for our pooches in addition to their RELIABILITY, CONSISTENCY AND FLEXIBILITY that Kate's Critter Care has provided makes them a premier service provider for anyone who loves their pets. The list of times they have made adjustments to accomodate our needs is endless, and our pooches truly do love them! I urge anyone and everyone to become long term clients! Kate's Critter Care rocks!!!

Wow, where to start and what to say about our incredible experience with Kate's for our…read morekitty-care... Let's start with our two spoiled princesses, Mimi and Dora, one inside and one outside that we dote-on daily. As we had planned to fly out of town, their care was a huge stress-point for us, and we researched a service for weeks. Add to that is the home-security factor as well. Having Kate's team being so experienced, and secured, we've found that not only peace-of-mind, but an invaluable part of our support system for our kitty-girls. However, even more than that, is the incredible and amazing care and attention to detail they brought to the service, and... AND... connected us with Michelle who unbelieveably bonded instantly with our ultra spoiled indoor kitty Mimi (who warms up to noone). Not only did Mimi bond with her, she loved Michelle's coming over! We have the camera footage, plus Michelle's awesome daily photo's and video's too! It's almost impossible to convey our appreciation and happy stun-factor, but EPIC is probably the best word! 5 Platinum Stars Incredible!!!!!

When I leave for work each morning, I never have to worry about Willow, my border collie, getting…read moreher midday walk. Karen has never let me down -- rain or shine. Willow looks forward to seeing her every day. I am so grateful. I have also boarded with Amazing Grace when I had to go out of town for a funeral. Willow came home happy, like she'd just had a sleepover with her best friends. I highly recommend Amazing Grace! Nina B.

I used the dog walking service for my 1 year old pup a few days while we had out of town company so…read morewe could spend some guilt free time away from home. Karen is absolutely fantastic! She came a few days before we needed her to meet our dog and let the dog get to know her a bit. She was available when we needed her and we had no problems with our dog, it was such a great relief to have someone take care of this for us. I will definitely use this service again in the future!!

This review is long overdue. We used Bull City Pet Sitting for two years for daily check-ins/potty…read morebreaks for our senior dog before he passed away last August. Melissa and Stacey were his primary caregivers. They looked after our sweet boy with such care, showering him with love and treats while we were at work. They always sent the sweetest pictures of him and updated us with how he was doing. On two occasions BCPS looked after him while we were out of town. They accommodated our timeframe requests for the number of visits we wanted him to have, administered his medication, catered to his picky eating habits, and showered him with lots of love. BCPS always had excellent communication and put us at ease when we were on trips. When our boy passed away last year, BCPS grieved along with us and sent the sweetest sympathy card in the mail. It meant so much. When the time is right, we will adopt another dog and will absolutely work with BCPS again. They are amazing.

Very reliable and great communicators. Daily updates with photos. Your pets are in good hands with…read morethis team.

very nice staff, I went with my puppy to set up the account and I am supposed to go next week to…read morestart boarding

It's never ideal to leave a pet but this place is GREAT. The facility is always very clean and you…read morecan tell Greta truly cares for the well being of all the pups! I can rest easy while out if town knowing he is well taken care of.

I cannot recommend Pack&Pride enough for folks in the Triangle area. Jason (our groomer) arrived…read moreearly and got right to work with our dog, Goodman. Within about an hour, Goodman was ready to come back in smelling and looking great. The entire process was extremely seamless, and going forward we will be using pack&pride for not only grooming but walking as well. Thank you Jason and Team!

Had our 2 golden retrievers shaved down for summer. Jason did an AMAZING job and our girls are so…read morehappy with their new haircuts!