Friendly staff, well located hotel!!close to many great eating places. Also close to hospital when…read moreyou have family there so you can visit.

The manager makes up for any bad experience I had and she is completely professional. I will stay…read morethere again!

Where do I begin... Check in went well. We checked in around…read morenoon. The resort itself is pretty ran down. We didn't have heat until Saturday at 5pm. Mind you this was the coldest weekend in Minnesota. The manager wouldn't allow us to rent the conference room for Saturday evening even though no one was using it! Most importantly... the swimming pool! The pool has sand & dirt in the bottom of it. 2 kids cut their feet because the pool tiles were broken. It took the staff until 6pm Saturday for them to even try to repair the pool. Their solution was to put rubber mats over the broken tile areas. The waterpark was closed!!!! The restaurant is so expensive. Food was decent. The Sunday buffet cost was $14.95 & adults was $24.95. They charged me full price for my 5yr old granddaughter who ate one small blueberry muffin. All in all, I would not recommend Arrowwood Resort, nor will I return.

This place appears to have been a very nice place about 20 years ago. We were here for a stay this…read moreweek and will never be returning. THIS MAY BE THE PLACE FOR YOU if you don't mind ACTUAL SHIT overflowing in the bathroom sinks of your room, and sheets and linens that have been around for 6 Presidential elections. Just changing rooms because of the issue was a struggle and "the best they could do" to rectify the issue was a Free Breakfast at 2100 Chophouse. Check their Google reviews for why this felt like more of an insult than just saying "there's nothing we can do." Save a few bucks, go to your local goodwill and grab a sleeping bag circa WWI and see how much they would charge to stay at the soon to be upgraded wastewater facility in Alexandria. Good luck!

Showers wer so gross of slime black mold hair and build up couldn't use! Guest above us sounded as…read moreif they wer falling through floor entire night! Pillows felt like wauded up sweatshirts ! Floor sticky and gross Windows streaky filmy and couldn't see out! Nevvvver foin back there again! Park lot full of semi trucks trailers and odd people

A very nice stay, pet friendly (with a nice walking area behind the hotel for our dog), friendly…read morereception, and an acceptable breakfast. The one negative was we were given a room with a noticeable smoke odor - on examination, the smoke seemed to be mostly within the chair (probably someone smoked there) - oh, yes, this is a non-smoking hotel. Unfortunately, there were no rooms available to switch to (sold out), so we had to tolerate it for the night [not cool]. We opened all the windows, turned on as many fans as possible, and lived through it. The next day, they did move us to another room, and gave us a credit toward about half of the night's stay. So, given this is hopefully an exception, and only their fault in that it wasn't caught by cleaning staff, we did enjoy the other three nights of our stay.

Standard Fairfield experience. Mostly tidy room and common area. Pleasant service. Free parking…read more Convenient location off interstate. Not a bad choice if in area.

This is a new hotel and is certainly a pleasant place to hang your head for a nights sleep. The…read morefront desk was smooth, I checked in on line so that has a lot to do with it. The front desk clerk was very friendly and looked like she was working hard. The room has the phone key which I really like, when it works! It worked once but I didn't bother to have it reset as I was only there for a couple of nights. the room was very clean and spacious. It has all your needs covered with the Refrigerator, Microwave, coffeemaker and HUGE flat screen TV. Speaking of the TV, it had the Bluetooth music feature that allowed you to play your music from your phone over the TV. I love that feature a lot! Lots of free outlets by the bed, CPAP friendly! USB ports by the coffee maker, nice! One last thing about the overall room space. They have a nature scene on the window shade when it is pulled down, nice touch. How about a sunset? Bathroom was large and had a walk in very large shower area. I really like the walk-in shower verses the tub/shower combo! Who takes a bath in a hotel room anyway unless it is a whirlpool? The hotel was relatively quiet however others in our group said their rooms were noisy and could hear the room next to them. Maybe it was me, I do listen to my music pretty loud? I guess they were on another floor. I always take the top floor. The one thing I did notice is the door slams. Apparently they decided not to use dampers to quiet the doors when people leave their rooms. The fitness room was very large for a hotel. It had plenty of equipment and a water bottle filling station. The pool was small and NO whirlpool/hot tub. The breakfast room was very nice, however, I didn't eat the FREE breakfast. I would most definitely stay here again. It was located in a weird location, between Menards and Wal-Mart but it was close to restaurants, fuel and shopping.

Loud vacuuming by pool all day long even called ask them to stop an front desk said no ! We are on…read morevaca not here to listen to vacuum all day! Annnd it was a wendsday so nobody made floor dirty! Next paid 12$ for worse breakfast was smaller the continental breakfast u get free at other hotels! Rude staff! Pee all over pool bathrooms, dirty bandaids in hot tub! Instead of non english speaking man vacuuming same hall all day maybe clean pool area GROSS!!!

We had no shampoo or shower soap in the shower. The bar food was Ok a little overpriced. But tasted…read moregood.

Worst customer service I have ever experienced at a hotel. Check-in we were treated like we were a…read morenuisance to a point a person felt obligated to say "sorry for bothering you." Any staff member I ran into would not even attempt to acknowledge your existence let alone if you had a question. Will never stay here again and I'm in town multiple times a year for work. Do better peeps, I'd do 0 stars if I could.

The hotel charged us twice for the room. When we comforted manager on duty. She claimed she didn't…read moredo that. But our card showed it was charged. Rooms smell moldy, and stink.

Interesting situation - I booked by room through Hotels.com…read more Got in late because of flight delay. They couldn't find my reservation and then pulled up my name with different address. I went to my room - to find it already occupied. Went back to front desk - was able to get a different room. Not sure why the mix-up. However - HUGE shout out to this hotel - they are housing the fire victims from the fire that happened in downtown Alexandria. I know this contributed to some of the confusion last nite. Three stars are for the chaotic atmosphere checking in and the look of the hallways - exposed wires, stained ceiling, etc. My room was actually ok.

Room smelled like stale cigarette smoke. In need of deep cleaning and updates. The door lock was…read moremissing a piece so you could see the wires inside. Kinda sketchy. Our door key didn't work when we came in so we had to get it reactivated. Creepy camper parked in the back of the lot. It is a pet friendly hotel- so a dog barking in the hall early in the morning wasn't a big surprise. On the positives the bed was clean- that's why I gave it two stars instead of one.

We had a great couple days at the resort. The owners were very friendly and even let us check out…read morelate. There are so many wonderful upgrades we didn't expect - the outdoor chairs and grills were top-notch. Everything was kept up nicely and you can tell the owners take pride in the resort. We enjoyed the wonderful beach and the fun toys they offered (double kayak, water bike and paddleboards). Being right in the bike trail is the icing on the cake! We will be back.

Always a great time here, the beach, water, sand, fun for the kids, a wonderful experience year…read moreafter year!

We had a two night stay during the off season and had the resort to ourselves. The cabins are all…read morenew and right on the water. The pool, hot tub, sauna were like new. What a great idea to put a gathering space and game room above the store/office area. The group made great use. Noticed two separate sand beaches and wish we were there when the docks were out. They were just getting things out for the season so a little problem with the grill, but after a text message they showed up and addressed the issue. Lake Darling is a pretty lake and part of the chain in Alex. Brought three other couples from outside the area and they really liked the resort and activities in Alex. Hiking trail was just a block away and it gets you almost anywhere in Alex. Firewood purchased came with a little starter kit and they provided a good qty with large pieces. Property is well cared for and large space between cabin and water. Definitely would come again.

We had an amazing two night stay at a 4 bedroom villa right on the water. They were extremely…read moreaccommodating giving early check in and complimentary late checkout. The game room was a huge hit with my kids along with the pool, sauna, and hot tub. The place was really nice, super clean, and had everything we needed. Everything we wanted to do was within a 5 minute drive - so central! We came in the middle of November and it was the perfect escape for my kids long weekend break. We were even able to see the northern lights right out our back door reflecting on the lake! Would love to come back in the summer.

We were on the road and too tired to make it to Minneapolis, so we decided to stop here. Most of…read morethe hotels were sold out, & our usual for the area was requiring a 3n minimum stay. We stumbled on 3 open hotels, for all of which the price was justifiably low. We grabbed this one, 3rd party, because it was the closest. Check in was easy, fast & the gent working the desk was nice. He asked if we had a room preference & I said anywhere quiet would be great. We were given a corner room, out of the way. Unfortunately, I'm in bed at 1230am, listening to the exit door open and close repeatedly. As there are only 59 rooms total, I've no idea why I've heard the door 11 times while typing this. Make that 13... we'll pop on noise canceling headsets and solve that issue shortly. One should note though, there's relatively no soundproofing, so come prepared. What we can't solve is that this 100% non-smoking hotel has absorbed so much smoke over the years that, even with the lovely new flooring, it's like sleeping in an ashtray. I can't imagine how it was with the carpeting. It appears that the hotel is trying to improve & it is certainly budget friendly. I wouldn't stay again tho unless the stench is addressed. I can taste the smoke, not good. We appreciated the light-weight quilts... very retro.

This hotel was nasty and gross. We walked into our room and saw an opened and spilled nacho corn…read morenut chips on the floor next to the bed while looking for bed bugs surprisingly there weren't any not that we know of. i will never come back here ever these people need to learn to clean everything and also the rooms spelled like smoke! i'm disgusted!!!!!!!