I'm very disappointed with how billing was handled at this provider's office. I'm a Medicare and…read moreMedicaid patient with QMB coverage, which by federal law means I should not be billed for Medicare cost-sharing. Despite this, I was charged twice for services that should have been fully covered. I understand this may have come from incorrect information passed to the billing department, but it's still unacceptable. Patients who rely on QMB protections shouldn't have to fight to be treated fairly.

They do not warn of the large bills that will follow the procedure despite several attempts to…read moreinquire about charges!

More details and why medications, one med was over $1,000 out of pocket...very little time with…read morepatient!

If I could give more stars I would!! I had my Colonoscopy there on October 10, 2022. My taxi cab…read moreto the center (Atlanta Checker Cab co. - see my review on this one) did not show up on the morning of the procedure and I was left withut a ride. I started out on foot, thinking it was close enough to walk from the University Inn. It is not! I called the center several times to let them know I was trying to get there and not to give my slot away. I was so afraid they would! I got within a half a mile and calle agaian and asked if they had any transportation. They called an Uber ride for me and they were there within 2 minutes! I am grateful to Michael at this center for doing that. It's what I should have done, but in my panic state of mind I did not. I was an hour late, but got there and got through the procedure. Dr. Rausher and his staff are wonderful!! I highly recommend!!

I had a colonoscopy here today 4.3.26. The place is very difficult to find because it's on the huge…read moreEmory hospital complex. The incessant confirmation emails, texts and calls were too much. Leading up to the appointment, I rec'd no less than 2 emails, 2-3 texts and 2 phone calls (they don't leave a msg!) each day. I confirmed numerous times but still kept getting the spam contact. The 1st problem when we did finally find suite 506 and walked in, there was no one sitting behind the check-in desk. So we checked in using the QR code and waited. I got tired of waiting so I yelled HELLO and someone very nearby answered. Evidently, endoscopy patients are supposed to walk through the oddly decorated blue door to yet another check in window?! There is no way in the world that a new patient would know to walk through that blue door to find a smaller check-in desk where the receptionists actually are. The nurses were great. The doctor was fine until the end. I'm all done, sitting in a wheelchair in the giant room with all the individual curtained rooms (which were all closed and occupied). Orderlies, nurses and patients are everywhere. The doctor comes out to give me my end of procedure paperwork, pictures and results. Instead of going to a private office, he's standing there in front of me, talking fairly loudly about everything (personal private things) in the wide open room where everyone can hear. I felt that was very unprofessional and maybe even a hippa violation. I didn't really need the entire room knowing the results of my procedure and possible future follow ups. Instead, bring the patient into an office, close the door, offer a water (propofol makes your mouth super dry) and privately tell the patient your findings and suggestions.

I totally agree with the review written by Don H. As well as the comment made by another reviewer…read moreabout the receptionist. They are not making this stuff up. I am not a new patient. My last colonoscopy (1/2026) visit with Dr. Andrew Simpson was horrible. The anesthesiologist who put me under made a comment while we were waiting on Dr. Simpson. When she placed the nasal cannula under my nose for some O2 it felt uncomfortable and the O2 was coming out fast (of course she needed to adjust) and I was moving my face in a way that indicated that I am uncomfortable. But instead of her saying are u ok she made a comment about how individuals pay for the high they receive from oxygen. I was so confused ‍ why is she telling me this....why can't individuals remain professional and compassionate at all times. After my procedure, as Don H mentioned, I sat in a wheelchair in the hall with no privacy for the Doctor to discuss my entire diagnosis for everyone to hear. My neighbor could have walked out and said oh I am so sorry u have inflammation in your colon....Good Luck!!! Dr. Simpson told me I still had inflammation in the colon and of course used the big "C"word which convinced me that I needed some sort of medication to help with the inflammation to prevent any problems down the road with Mr. Cancer. I asked him what could be causing this inflammation and he said I could have Crohns or UC....I was like you tested me for both the last time I had a colonoscopy and the results were negative (didn't u read my chart before you came out here to the waiting area) But he said even though you don't have symptoms or the test results show negative you can still have either. I asked why is this occurring and he chalked it up to Genetics (even though no one in my immediate family has ever been diagnosed with Crohns or UC). He saw that I was concerned so he suggested a medication (Mesalamine) that would not have the same dangerous side effects as some of the other medications on the market.....he even said I'll put you on a low dosage of 1.2 grams twice in the morning. That didn't seem like a low dosage to me but I would be willing to try. I asked him to give me a minute to think about it and look up the side effects. So he walked away. One of the side effects was kidney stones. Well I said to myself I need to drink lots of water to keep them from forming. When he returned I said ok I'll try it. I asked him how long do I have to be on the medication and he said for the rest of my life....‍. That's when I asked what is causing this to happen and he said genetics. Well three months later I woke up with this excruciating pain in the right lower part of my back that radiated to my side. It was worse than labor. I hesitated about going to the ER because I was like maybe I pulled a muscle...during my Pilates work out.... My husband said I needed to go to the ER. So I did....they found a 9 mm kidney stone and I had to see a Urologist and have surgery to break down the stone. I have never had a kidney stone ever.... I had my first consultation with a new Gastrointestinal Group. Although I only saw the PA (who is very knowledgeable), I felt such a relief that she really took me serious. I felt like she is determined to get to the bottom of what's going on with me (luckily she is my neighbor...I was shocked to see her when she walked in my room). After a discussion of my symptoms and what I felt (which never happened at Dr. Simpson's office), she said first things first you need to get a Squatty Potty. I have never heard of it but I tried out the theory by stacking two blocks under my feet to see if it would work and just that one suggestion made all the difference in the world in terms of my morning bathroom ritual. She has ordered all these blood and stool tests and I plan to meet with my new Gastroenterologist in a few months to review my results before my next colonoscopy in January. I am now seeing a dietitian (RD). I now feel like I am seeing medical professionals who actually want to help me as an individual instead of pushing me off to the side into the one size fits all line. I will keep you posted.

Really friendly crew, when I came in Angela greeted me and she is hilarious honestly. She made me…read morefeel comfortable and gave a motherly vibe. Everything was clean and you could tell they really focus on the patients. I was nervous about everything, but Dr. Rausher has been doing this for a while and I could tell he was knowledgeable and appreciate his treatment plan for me. Location is convenient and I'm glad I was recommended.

I was very impressed with the professionalism executed by the staff and doctors at Atlanta…read moreEndoscopy Center. I'm especially pleased with the administrative as they displayed exceptionally high emotional intelligence upon scheduling my follow up appointments.

Super awesome, caring staff, very professional, very patient, caring docs. Highly recommend!read more

Dr Gopal has been my doctor for three years. She is an excellent gastroenterologist. You won't…read morefind anyone better in the Atlanta area. She is very knowledgeable and explains things in a way you can understand. When it's your time to have a colonoscopy, you won't feel a thing. Dr Gopal's staff is very polite and respectful. You don't have to wait for them to serve you. Her office is always kept clean and the waiting time for both waiting room and exam room is about twenty minutes. She takes her time with you and you never feel rushed. I can't say enough good things about her!

Excellent service, the doctor is very friendly, highly recommended this place, the attention 10/10read more

Dr. Chang has helped me for over two years. Dr. Chang helped save my life by diagnosing discovering…read moreI had colon cancer and heart disease. He referred me to a gastroenterologist and I had a cancerous tumor removed. I was also treated by a cardiologist for heart disease. This past month at my annual wellness check Dr. Chang discussed personal quality of life treatments with me and I was prescribed medicines and returned three weeks later to his office to follow up on these prescriptions medicines actually helping me. Dr. Change is very thorough and careful to explain any question I asked. I recommend Dr. Chang and his nursing staff and front office staff were polite and helpful to me even securing a last minute GoodRX peescription. So Thank you to Myra(Myrna maybe, sorry Thank you so much you really helped me!) and Eunice for helping me! Sincerely, John Macie