Compré dos batas de baño de la marca Calatea, SKU: 41108910, modelo VIENA G, que llegaron el 30 de…read morediciembre de 2025. Al lavarlas para usarlas, noté que se destiñeron y mostraron colores rosados en las fibras, lo que indica una calidad muy deficiente. Al reportar lo sucedido al día siguiente, 31 de diciembre de 2025, a Palacio de Hierro, no quisieron asumir la responsabilidad por el mal producto, argumentando que ya había sido lavado. Es importante mencionar que las batas nunca se utilizaron, por lo que considero que una devolución o intercambio sería lo más apropiado. Sin embargo, el centro de atención al cliente no supo ni quiso ayudarme en esta situación. Les aconsejo no adquirir NADA de la marca Calatea.

This is pretty nice and snazzy mall with a bit of upscale shopping, should the mood strike you…read more Like a bunch of designer apparel brands (although pricing is on par with pricing in the United States, so don't expect any bargains), beauty products, and also a vast selection of upscale electronics. As the other review stated, this definitely felt a bit like a Macy's. There were also more reasonably priced mid-range clothing brands and accessories and a pretty amazing children's section, if I do say so myself! We also utilized this business a clean and convenient restroom stop, ha ha, although I managed to semi-get lost despite it being a manageable and navigable building - it's a talent of mine. Being that our Airbnb was located right by this mall, we hit it up on our last day in Mexico City to load on on souvenirs - mainly beautifully packaged candies and chocolates to bring back home to our loved ones. I sort of wished I had strategically planned better and brought along a larger piece of luggage so I could have smuggled home more of the beautiful chocolate figurines and other edibles goodies, but alas, past Ellen only thinks about herself and streamlining the packing and traveling process. Definitely worth a quick visit should you be in the area, but I wouldn't say that this warrants a specific targeted visit.

I thought the building itself was pretty cool. From the looks of it, it's probably been here since…read moretheir very beginning. Perhaps even their flagship store. It's also located just a few steps away from Zocalo which is the absolute city center. When you first walk inside the store appears rather small, however, there are actually seven complete levels and they have just about everything. The home section is located on the sixth floor, and the restaurant is on the seventh floor with near complete panoramic views of Central. I didn't purchase anything during my visit, as I was just exploring downtown. I will need to come back here with more cash the next time that I come! Interesting store and a real part of the Mexican culture.

Nice department store. Great variety of clothing. I really liked the selection of sweaters…read more Comparable to Nordstrom's or Macys in the USA.