I've been a customer of Music Center USA for over 10 years. I've always gotten excellent service…read morethere. If I need something they don't have they go out of their way to obtain it for me. I would go to Music Center USA for any musical need. I've bought speakers, amps, lights and always received professional advice and excellent products

I'd try one of the other Cincinnati music shops like Mehas Music. Willis has always been one…read moredisappointment after another for me and my family. I've tried to do business with them and have never been successful. They declined a brass repair of mine at one of their instrument repair locations which is now closed, but was very unprofessional about it. Last week my 13 year old and I spent several days choosing a new trigger trombone for him stepping up from his entry level trombone. We ended up choosing one on the Willis Music website with his middle school band instructor's approval and placed the order with Willis online late one evening. This was one within our budget and checked all of our boxes plus it was new...we thought we were going to need to take our chances on a used model. Credit card was charged. I woke up the next morning to my son still super excited asking when it would arrive, and that he had already been awake two hours watching videos and reading about it. I was really excited for him. Later that morning I received an email that the order had been canceled and a refund would be issued with no alternatives offered. They said it had been discontinued, but the manufacturer still makes this model just with a new backpack style case which is the one they displayed in their listing. They ended offering to get us that same trombone we had purchased (because it wasn't discontinued), but it would be $600 more than I had paid on their website the night before. They also assured me this $600 additional was a great deal. Such a scam and a waste of time. They certainly don't attempt to make things right in any way...unreal let down for my son. I wouldn't trust them and especially their website/online ordering. This also had our budget tied up in the authorization on my card for a week. We ordered a used trigger trombone on eBay, and will be taking it to Mehas Music to have it checked out, cleaned and any repairs.

This has been our source for instrument repair for years. The repair shop is friendly, reasonably…read morepriced and quick when there are time constraints. They also run a fabulous program to rehab old instruments and make them available to students who cannot afford one on their own. We're lucky to have this gem supporting school band programs.

We had an electric guitar repaired here. Price was great and work was done super quickly!! Great…read moreselection of instruments as well.

OK, so I was in Greenville and decided to walk around a bit. Found this place on the main street…read moreand for a small town music store it had enough to it to warrant going to. The prices were competative with what I have seen online and the staff was pretty friendly even though I didnt pick up anything.

Jeff is very personable! Goes out of his way to help us out! Gives a school student discount for…read moreband kids!

"2nd Best @ Best" is what it should be called, and that's if it was the only music store in town…read more It's the "BEST" example of the "WORST" decision you could make. BUYER BEWARE!

From the owner: guitar sales, service, and lessons along with the latest computer recording equipment.read more

The customer service was excellent! I brought in two trombones with a few things broken. They…read morequoted me a very low price. If I went anywhere else I guarantee it would cost more. I payed so little. I highly recommend this place. Low prices. Great customer service. Great atmosphere. I will definitely come back!

I went to buy a flute and the worker was extremely rude and was arguing with me. The boss was also…read morevery rude. They only started being respectful when I said I was taking my business elsewhere. Plus they tried to make me pay an extra $300. Prices were way up! Never ever going back.