Natalie and crew are excellent at what they do! We needed to get my mom from Cedarbrook to my…read moregrammy's funeral in Allentown, and then my mother decided to go to the cemetery, and then the dinner after. WMT was more than accomodating, we were billed fairly and my mom was able to fully participate in the celebration and remembrance of her mother. Natalie the driver is the best. She is a true professional with a wonderful spirit!

We were never made aware that if you had to cancel you would not be refunded the full amount. First…read moreI was told the $50 that wasn't refunded was the deductible. Then the owner said it was fees charged by the credit card company. So here we have a 92 year old veteran that through not fault of his own was rushed to the hospital the night before his transport and has been denied $50 of his $143 payment. I would not recommend doing business with this company. Your told one thing by the person taking the calls and another by the owner. You took the money with no problem but to get a full refund you suddenly have "policies".

Transportation was arranged at the facility my father was at to another facility. Arrangements were…read moremade through the social worker. The night before my father was taken by ambulance to the hospital. I called touch of kindness and explained this. What we thought was an overnight stay turned into a 5 days at the hospital. Upon discharge the hospital made transportation arrangements. They don't use private transport I was told. I reached out to Touch of Kindness 3 times for a refund of $143 for which I was told would be no problem. They refunded $93 . When I called to ask about the other $50 I was told it was the deductible. I told the person on the phone to have the owner call me which didn't happen. At no time was I told I would not receive a full refund. For this reason I would not recommend this company. They performed no service and charged a 92 year old man for this.

Transport from LVMC to apartment was flawless. Needed rolator from apartment and then went into…read moreapartment on my own.

FIVE STAR COMPANY, FIVE STAR DRIVER JOSE. I am a single 50's…read morefemale with no connections in the area. I needed transportation to and from a procedure, and Uber was not an option because I would be sedated for the procedure. Other options for medical transport were cost prohibitive, and I was literally about to cancel my procedure due to not having transportation. Enter Sue at Heartline Transport!! When speaking with Sue, you truly feel you are being heard. It was just a super pleasant, super informative conversation going on between two humans. And so, I quickly resolved my transportation problem -- the price was right, the plan was flexible and simple to understand. We spoke again the night before, and I left the phone call feeling calm and confident about my rides. The next day, Jose shuttled me both ways between home and facility. He was kind, and caring, and so well suited as a medical transport driver. I can't believe how comfortable I was with everything that day, given there was an actual medical procedure sandwiched in the middle! I will never hesitate to use Heartline Transport again, and I'm sure I WILL use them again.

I was extremely grateful for Homecare Angels services as well as the amount of respect shown to my…read morefather during the end of his life. They not only offered assistance and companionship for our father but security and comfort to the entire family during his end days.

This is the best company i*ve every rode with, and i*ve been riding medical transportation services…read morefor 24 years. Their drivers are respectful, pleasant and helpful. Early to pick you up and always on time for my appointments. The drivers understand you may not be feeling well and always try to make your ride as comfortable as possible. No one can predict traffic, traffic accidents,or other emergency.s but they try their best to avoid them. They are well informed about your trip, and know the way to get you there, they don*t even mind if you know a shorter route lol. they*re always cheerful even though they may have had a long day, and some of you have gotten on their last nerve! I feel safe riding with this company, and no longer have the added stress worrying if i will get to my appointments or home. Thank You Rewards, and God bless it*s owner and staff!

From the owner: Reward Transportation Services provides wheelchair and paratransit transportation services in…read morePhiladelphia and surrounding counties.

I had a different experience than the other reviewer. I needed a lift home from minir surgery or…read morethey would not perform it. The day before I called a few places, ExpressMed was flexible affordable and accommodating. Patrick gave me his cell number to make sure right when the driver would arrive. Everything went as planned. Yes the prepayment was a little unusual, but it's not like a taxi service. Based on my experience I would recommend.

On 3/22/21 I arranged urgent wheelchair transportation for my mother for a stat MRI of her brain to…read morerule out a stroke. Patrick was initially very accommodating on short notice and informed me he would make the pickup 1 hour before the appointment. He never showed. After several calls, he finally said the company that he contracts with didn't have a vehicle available to pick to my mother up. This was 10 minutes before the appointment. He knew this was a stat MRI and then offered to make the trip the following day, which was not feasible. I had to pay the fee up front, $160.00, which was done by him sending me an invoice by e-mail and me paying it by credit card through his online payment system. I asked for an immediate refund and he said he would make same. To date, 4/9/21, and despite numerous e-mails and phone calls, which now go unanswered and unreturned, the refund has not been made. We are in the process of disputing the charge with the credit card company and have filed a BBB complaint.