Absolutely top notch care. I work in senior and medical care and chose to put my own family member…read morehere after they were at a different independent/assisted living before that we weren't happy with and was farther away. Don't be fooled by fancy marketing of other places, always look at the care! Many staff have been there for a long time, they know my family member well now and take good care of them. They give them medications correctly and on time, feed them the correct diet, keep the apartment clean and the laundry done. I so appreciate the care and compassion they provide every single day without fail - thank you Landmark Villa! Highly recommend for your loved one when it comes to needing care at an older age and no longer living alone. The marketer RJ, Executive Director Geraldine, and the activities director are great - there are always things to do and they even have their own van for appointments!

Landmark Villa is a wonderful assisted living community that offers both quality care and great…read morevalue. Compared to many other places we visited, their service charges are more reasonable--and the best part is that they include more services without adding extra fees. The rent is also more affordable, making it a smart choice for families who want excellent care without the high price tag. We had the pleasure of touring the facility with RJ, the marketing director, who has been working at Landmark Villa for 15 years. Despite her long tenure, she remains genuinely passionate about her work. She took the time to walk us through the entire community, explain every detail clearly, and answer all of our questions with patience and care. Although we ultimately chose another community due to the longer distance from my home, I still feel Landmark Villa would have been a great fit for my mom. If you're looking for a warm, well-managed, and affordable place for your loved one, I highly recommend visiting Landmark Villa as part of your decision-making process.

Actually: 3 1/2 stars. There are many things to admire about Bellara. Alas, there are also some…read moreweak spots. In the good column: design. The rooms have have ceiling with high windows. The apartment kitchen is full, though whoever thought putting the freezer on top of the fridge should be relegated to a lifetime of stooping to find things. PUblic spaces are well designed too, espcially the main foyer. And for now at least the price is relatively good. Staff is very friendly and helps whenever possible. (A special shout-out to Facility Manager Art Blancas.) A major flaw is the food. You pay for it whether you eat it or not. The few times we tried it meats were vastly overcooked and tasteless. (Salads are good.) So we buy our own food and cook it.

This review is long overdue. My father moved into Bellara in February and has been there for 3…read moremonths now. He had health issues that required extra supervision. Originally, he was at a different facility which was nice but above our budget. After touring Bellara with a friend who was also looking for care for her mother, we decided on Bellara. It is a beautiful facility, with spacious rooms, a lot of activities, impressive meals and caring staff. The initial meetings with Dominic Ong are what sealed the deal. He was a great listener, helped us problem solve, listened to our needs and was transparent on pricing and ways we could potentially save. He did not sell us any gimmicks and was very sincere. My dad loves his room, the spacious bathroom and independence. We are very grateful to Dominic and the staff at Bellara.

My mother has been living at St. Regis since 2013. Her Alzheimer's is progressing. She was…read moreoriginally in the Assisted Living wing & now is in the Memory Care wing. Before my mother, her mother lived there from 1992-1994. So, as you can see, my family has had a lot of experience with St. Regis. This is a difficult journey. I try to do the best for Mom, but it's really hard. Thank God for St. Regis & the dedicated staff that works there 24/7. They care for all the residents & their families. I know, if I have a problem, they will work with me to help solve it. Anyone who is dealing with Alzheimer's knows that there are always problems. I am grateful for all St. Regis does to keep her well cared for & safe. Without the help, guidance, & counsel of Shabbir Chinikamwala, Administrator, & Nisha, Supervisor, this would be a nightmare. They are are always gracious & calm. I don't know how they do it. I know that the women at the front desk are always cheerful & helpful. The Activities Director, we all call her Z, is a wonderful, caring woman who goes out of her way to engage the residents. Christina from the Assisted Living North wing always has a smile on her face & a gives me a warm hug whenever I see her. The staff in the Memory wing has a difficult job to do. They are caring & helpful. Maria helps Mom with puzzles. I don't know all their names but I thank them all for all they do to take care of Mom. This is a big operation. Many hands are at work here to ensure the smooth operation of St. Regis. I would be remiss not to mention & thank the maintenance men & the kitchen cooks & waitresses. Thank you all for all you do & have done in the past to make Mom's life as pleasant as possible. Laura It is now February 2020. Mom passed in December 2019. St. Regis is the reason I am not in a mental institution! Alzheimer's is a horrible disease. I watched her slowly shrink until there was mere skin & bones in the bed. She still smiled & told me she loved me. I think she said that to everybody but that's ok. She was pleasant, kind of happy & sweet which is a positive memory for me. I know the staff at St. Regis was the reason her last months were good or as good as possible in this situation. They provided for all her needs with respect & love. Words cannot express my gratitude for their constant support & guidance. Laura

I can't say enough about St Regis and the compassionate care my mother and my aunt received while…read moreliving at St Regis. During the relatively brief time they were there in the Assisted Living facility, we were able to create a comfy, home-like atmosphere where the staff felt like family. Shabir is a genuinely caring man who truly cares about providing the best environment possible for our loved ones. I'm so happy we chose St Regis.

A year ago, I was planning to sell my house in Castro Valley and move to a retirement community. I…read morevisited various places in Livermore, San Leandro, and Hayward. I liked Baywood Court the best because there is no expensive buy-in and the monthly rent is reasonable. From number 16 on the waiting list I was able to move in at mid-February. I have a one-bedroom apartment of 600 square feet facing the pool. It's between two exits so it's very convenient for my dog to go out for his business. Plus there is a half-mile trail inside the facility for his daily walk. I enjoy going through the Rose Garden and the Gazebo along many beautiful flowers and plants. Living at Baywood is like living in a hotel or a cruise ship. There is 24/7 lighting and air conditioning/heat throughout the building. I get weekly house-cleaning, change of bed linens and towels. I just leave my garbage at the door and all the packages I ordered are delivered to me . The two meals a day can be stretched to three because of the many options I can choose. In the one year I have been here, I have not cooked one meal for myself. No more driving to the gym. I just walk down the hall to my Tai Chi, Chair Yoga, and Zumba classes. We also have lots of performance by outside artists and regular health and informational meetings. Just this week we had Martini Monday, Coffee Social, and Tequila Thursday. You can play pool, jigsaw puzzles, Mahjong and many table games at the Game Room. There are also daily drive to shopping and regular visit to museums and scenic areas. Baywwod also has many group activities such as Sunday mass, Thursday Bible study, grief sharing, Spanish class, arts and crafts, movie and sports night, etc. I joined the Knit Wits to make projects for charity. I am the inventory manager and also volunteer as a cashier for our general store called The Cubby. The staff at every Department here are friendly and efficient. I love the community of other residents. The management does such a good job that I was pleasantly surprised when our rent did not go up for this year. I am so glad God provided me Baywood Court where I can live out the rest of my years feeling safe and secure.

My dad was at Baywood Court Skilled Nursing Facility (SNF) for two months after being released from…read morethe hospital and this place is top notch. (For context, a year ago my mother was at a different facility that I would definitely not consider again, plus I have toured several other places, talked to many people, and done lots of research.) Baywood SNF has the highest five-star rating from the Centers for Medicare & Medicaid Services. The nurses and doctors are amazing. Dedicated, knowledgeable, compassionate and always available to help my dad or answer our questions. I received regular updates in-person or over the phone. And importantly, they were always well-staffed and attentive - staffing ratios are important for patient care and to avoid staff burnout. Baywood is also clean and new, with beautiful landscaped grounds and good food. For a challenging time in our lives, I had such peace of mind that my dad was in good hands and well-taken care. I imagine we might need a skilled nursing facility again and I will only consider Baywood Court.

The place is clean and free of odor. The staff members are friendly and attentive to patient needs…read more The nurses are knowledgeable!

A very caring and well run rehab facility , one of the better ones in the area for sure. Their…read morestaff and administration is very kind and easy to work with. I highly recommend this place, you're in good hands here.

My mother is 89 years old and so the family decided to find a comfortable place for her to stay…read more Ivy park at hayward was reccomended and so we had her located there. The facility seemed really nice. The staff were very freindly and there was coffee and cookies by the front door everyday. They have allot of events and activities daily and weekly that my mom seems to enjoy. The staff are as good as they get but i started noticing allot of turn over in employees . We had started to notice staffing shortages as well. My only concern is that my mother with all of her medical issues is well taken care of and that she is well tended to. After catching wind of all the staffing issues and possible management problems the family started to get concerned. Then just today i receive several calls from my mother on her cell phone which we made sure she has with her at all times. She calls and tells me shes been in her room put down to bed at 6:45 and she has used the bathroom and no body has checked in on her. So i called the front desk and they said that some one will be there shortly. 30 minute later the care takers came into the room with me on the phone and attended to her. The problem is that my mother was in a uncomfortable situation for a hour with no one tending to her. I can only imaging what it would be like for other residents that dont have a cell phone

My wife and I moved to Ivy Park at Hayward over two years ago and it was the best decision we have…read moremade. my wife has dementia and here is where she can get the care and help she needs. The caregivers are so wonderful and friendly. We enjoy the many activities Ivy makes available to the residents and the food prepared for the dining room is excellent. if you are looking for a senior residence, Ivy Park is worth a careful look.

My mother lived at Driftwood Manor for 7-1/2 years until her death last year. She had Alzheimer's…read moredisease, as well as diabetes (type II). In the 7-1/2 years, they never did manage her diabetes well enough to call it controlled, let alone well controlled. They had control of her diet and her medications, she was immobile; I am not sure why 7-1/2 years was not long enough to figure out a balance in that area. There were several owners of the nursing home during her stay there. Nursing homes typically change hands a lot. At one point, they tried to kick her out because the current ownership wanted to turn the nursing home into a rehab facility and a younger - more rehab type of patient - was being sexually inappropriate with several elderly patients. My mother had Alzheimer's and was unable to make responsible decisions. The other patient had been in a motorcycle accident and was in his supposedly right mind. She had inappropriate behavior with this one other patient; he had inappropriate behavior with several other patients. They tried to kick my mother out. There were some wonderful people on staff over the years and some less wonderful - like anywhere else. Some of the nurses and aids really cared about her and some clearly did not. Some nurses would take the time to negotiate with her and get her medications in her; some would just move on. There were times I visited her for hours and no one came in to change or turn her. Toward the end of her life, she was nonverbal and totally bed bound. During this time, I sat at her bedside for 2-3 hours at times and no one came in to turn her or change her. This was not just once or twice or during a short period of time. This was a regular occurrence over years. We looked around at a few different points and found that some other nursing homes looked better on paper, but weren't any better in person. Some nursing homes looked better on the surface, but had more violations than Driftwood. In the end, we didn't move her. It's hard to say if that was wise or not. Medicare no longer pays for any care related to bedsores because bedsores are 100% preventable by adequate nursing care. The last 1-1/2 to 2 years of my mother's life, she was in excruciating - 100% preventable - pain. The standard of care for a bed bound patient is an alternating air pressure mattress. Driftwood didn't provide one until after my mother had a bedsore. When my mother was dying, she was transferred to a hospital and I was there for dressing changes. Her bedsore was Stage III. There are only four stages and at stage IV, you can typically see the bone. Her suffering was preventable, but was not prevented. Her nursing care was inadequate. Driftwood is a nursing home. They are not great places to spend the end of a person's life. We could not afford better for my mother, which is a shame. If your family can afford better, I would strongly recommend you make that happen for them. If not, I strongly recommend that available family members become educated about the care needed for their loved one's care and make a coordinated effort to make sure that care is received. My mother's husband visited her every day she was there, but was ignorant, and assumed they were doing their job. That was very unfortunate for my mother.

I am a friend or relative of a resident…read more They look nice on the surface, but their health care is NOT good or very personal. They ignore patients, unless the family is present. Patients who are supposed to get up and walk every day (with assistance) or turned 3 to 4 times a day to avoid bed sores, they will be neglected! This is a truthful statement, I ought to know, they took care of my father-in-law.

My Grandmother stayed here for a short time. The establishment was clean and had a homey feel which…read moreis nice. It was definitely nicer than the establishment she had been to previously, but average by normal standards. The staff was kind and responsive when we asked for assistance with her. However, I did notice she had a lot of down time and there didn't seem to be all that much interaction with her. When I arrived to see her, she was asleep in her wheelchair in the hall by her room which made me a bit sad. I would rather have seen her interacting in a public area or resting in her bed if she was too tired. I will say that our family got great assistance from Jon Lee during one of our visits. He was extremely helpful and friendly and a pleasure to have around. I hope he keeps his spark and encourages others to provide that same personal level of service. It really made the visit with our loved one special.

My mother was here for a short time a few years ago . It was around $200 a day for the 5 months…read morethat she was there. She passed away after being taken to the hospital which was no fault of the facility but she did not stay the entire month and the facility refused to issue a refund for the days that she was charged but not there any longer. I sent a registered letter demanding payment to the address that I had been sending the checks to and it came back saying that the facility had moved even though I knew that they were still there. Should have taken them to court but I never did because I live out of state. If you decide to use this facility at least make sure you get the terms straight up front and try not to pay in advance.