I would list out everything that's wrong with this hotel, but it just seems easier to write out what they did right.. but people have to know just how sh*tty this place is.
Where to start .. ahh, let's start with the so called "high speed internet" this Best Western is so proud of. I think it's soooo high speed that my laptop doesn't even have the capability to keep up with the speed.
Every webpage, mouse click - takes 5 minutes (or longer) to load.
And only one device is allowed one login and password, one login/password will get you exactly 24 hours access. I know this because as soon as you log in, there's a pop up counting down the hours to the minutes to the seconds of your time left.
I also forgot to mention that it takes 5-7 minutes just to connect to the wifi.
Moving on --
Shower
This hotel has one of the most retarded showerhead holder I've ever seen, it would have been better off not having the holder. All the holder does is provide a place for your showerhead to hang off of and point vertically to the floor with the precision of NOT getting any water on your actual body.
No doors for the shower/tub as well nor curtains and a loosely hinged glass door to block the water from going to the sink.
The sink in the bathroom smells old and moldy every time you turn on the water. Hey guys, how about just pour some bleach or something down the drain ?
Soap and shampoo ? You only get 2 in 1 deal. A squeegie bottle attached to the wall. Are they really THAT cheap that they can't even provide a separate body soap and shampoo ? Or lotion, maybe ?
Then there's the phones. In every hotel/motel I've stayed at, pressing "0" should get you to the front desk, but not in this hotel! Not just that but no call list are found anywhere near the phone. You want the front desk or room service ? Too bad! Put on your pants and shoes and walk to the damn counter, where do you think you are, a hotel ?!
The halls in between each rooms, smell like used diapers. Yucky!
Parking is available but for 14 Euros a night and no keycard for your garage. Only way in is to press the button for the front desk so they can buzz you in. I wonder if these guys have ever been to any other hotels where just inserting your room keycard should give you access to the parking gate.. you'd think that's easier than calling the front desk all the time.
Finally, communication problems -
No one really responds to any emails at this hotel apparently.. they seem to check their emails (maybe?) but no one replies, or reply when they want to.
Staff are friendly though but everything else are not.
I wish there was a rating lower than a 1 star. read more