Melanie was amazing and getting me the right quote and so fast with getting that quote and has…read moreworked by my side and getting everything up and running properly she deserves recognition for all her hard work

I have dealt with many insurance agents in all my years of being in business…read more I was impressed with Fiona and her communication with me on my business insurance policy. We only had 2 weeks to review our insurance right as I was heading out on vacation. She not only found us a great policy with no gaps for $2600 less a year but also found some errors in my existing policy. I have moved some of my other insurance over to Fiona because I know she does a great job and understands insurance. Joy Harris - President of Cedar Grove Maintenance, Inc.

I spoke with Solomon and was very pleased with his knowledge and help in getting an auto insurance…read morequote for me. He was patient and knew exactly what I needed. Having been an agent in the insurance industry for many years before retirement I was very happy to have such a knowledgeable and professional agent to help me. He got my information, made recommendations, and had a quote for me in just a few minutes. He is a great agent to work with.

Great agency! They really take the time to explain coverages and make sure my family has what we…read moreneed.

Shady and lying tactics by unfit and unprofessional staff. Wish I didn't waste almost 4 years with…read moretheir "middleman" unprofessional agency. Tracy Little State Farm in Indian Land, SC is a lot more transparent and professional.

Always so helpful, polite, impeccable work and amazing agents. I have been with state farm for…read moreyears and not only have they always been accommodating to my needs but also been highly acclimate when and if needed. Thanks Staci you and your very special team are the best and i couldn't ask for better service.

Have been with Tom Harmon since 2001. Have always had great service. Today, worked with Shelby in…read morehis office to update my policy which was very helpful in ways I had not considered.

Excellent service and very happy with their rates for auto and homeowners insurance!!!read more

Valerie was very friendly, knowledgeable and responsive in helping with my family's home & auto…read moreinsurance needs.

Would not recommend. Valerie was absolutely NO HELP whatsoever. First of all, called 3 times with…read moreno answer, emailed...NO answer...finally got a hold of her, she seemed more annoyed to do her job than pleased to help. Absolutely would not recommend. You would assume that you go to an insurance agency thinking they will be there to answer your simple question since they are the professionals and guide you in the right direction....so think twice before contacting them.

I switched to this Allstate agency based on a written proposal that appeared competitively priced…read moreacross multiple policies. Unfortunately, after signing, the actual billing didn't align with what I was quoted. Despite reaching out over a dozen times for clarification, I received vague, shifting explanations--and no one ever took clear ownership of the issue. Even more frustrating: the agency principal, Kevin Godfrey, never once contacted me directly throughout this process. If you're someone who values a relationship with your agent or expects them to be engaged when problems arise, you should look elsewhere. Every interaction was handled by office staff, even escalation requests directed to Kevin were essentially ignored. I spent over a month asking for an explanation about the pricing differences, the only detailed answer I ever received came in a letter from Kevin--but it wasn't sent to me. It was written in response to my formal complaint to the state Department of Insurance. I was told the agency would assist in canceling my prior coverage to ensure a smooth transition--but that follow-through never happened. In fact, the only reason I avoided a coverage lapse was because my previous insurance agent, noticing my payment was overdue, proactively reached out to check on me. That's what a professional relationship looks like. It made the lack of engagement from this Allstate agency even more disappointing--especially since the agent I was now relying on never once contacted me directly throughout the entire process. I've since moved to a different Allstate agent and am actively shopping for other providers. This process raised serious concerns about follow-through, pricing integrity, and responsiveness. If you're considering this agency, I recommend asking for every quote detail in writing, confirming discount eligibility in advance, and being prepared to advocate for yourself.

We had a very similar experience with this agency just like the other reviewer. We bought an auto…read moreand homeowners policy based on what was quoted from a few email and phone conversations. Then, just 2 months later we get charged an additional $1,700 for the homeowners policy due which we were never contacted about by the agency. Talk about "shady" business practices. We're expecting to receive a partial refund of the additional charge, but that still leaves us paying more than what we originally were quoted. Not thrilled to say the least. Buyer beware!