Love Best Team Tax! This is our second year working with Suzanne and she is amazing. Always has our best interest in mind. She is very knowledgeable and personable. We were in and out very quickly this year. (It helps streamline things when you have all your documents in order!). Her prices are very reasonable given how much she helps us save in taxes. We have been recommending her to our friends and family. read more

For the past four years, my spouse and I have used Sue's tax services and have been very pleased--up until this year. For the past two years, we've worked with her remotely after moving a few hours away. Unfortunately, this year was a completely different experience. Despite reaching out over a month before the tax deadline and providing all requested documents, nothing on our file was completed or even reviewed. Given that our returns are very similar year to year, this should have been a straightforward, turn-key process of updating numbers. Instead, we were repeatedly told our file was being worked on when it clearly was not. Her office also does not provide a secure portal or method for sending documents, so we created our own secure Google Drive to share everything. Based on activity, it appeared the documents were never even accessed, which prompted our patient but repeated check-ins, along with periodic emails that were ignored and never replied to. If email communication is not a strong suit, a phone call would have been appreciated--but we never received one and always had to initiate contact ourselves. During one of those calls, we even asked if we should come in person, and were assured it was not necessary and that she regularly handles remote clients. As the deadline approached, we were told an extension would be filed due to timing and the lack of completion due to how overwhelmed they were, however no one reached out to tell us this, we assumed ours would be completed on time. On April 14th, after being on hold for over 30 minutes, Sue finally told us the day before deadline that she was filing the extension while on the phone, collected our personal and banking information, and said she would confirm once it was submitted. That confirmation never came. The following morning (tax deadline), we called to follow up since we had not heard from her as promised. During that call, her admin staff placed my spouse on hold to check with Sue on the status of the extension. While on hold, the line was not muted and we overheard Sue say, "those effing people are a pain in my a**," clearly referring to us. When she came on the phone moments later, her tone was completely different. We were honestly shocked and confused--especially since we had simply been trying to confirm whether our extension had actually been filed after not receiving the promised confirmation the day before tax deadline. She then acted as if she didn't even know we had spoken the day before and told us we were simply on her "extension list." No extension had been filed, and no payment had been processed. On tax deadline, my spouse and I had to take it in our own hands and call the IRS to request the extension and give a best guess payment. Communication throughout this process with Best Team Tax was extremely poor. Emails went unanswered, calls were not returned, and we had to repeatedly follow up just to get vague or inconsistent updates. Staff were polite but unable to provide clear or accurate information. We are genuinely surprised by this experience, given how positive prior years have been. However, due to the lack of communication, follow-through with completing what we were told was being done, and lack of professionalism (cussing in the background, etc) we will no longer be using or recommending these services. Respectfully, we were once happy clients but after this year we are done and now are left to find someone else to do them for us at the last minute. We would have preferred transparency up front, if you didn't have the time or ability to complete. read more

Sue was very gracious not charging me today to file . I usually do my own taxes online but had some investment moves so thought I needed her expertise this year. Well the moves I made won't be counted until next year . I'll happily return to her next year to get my taxes done. You don't come across people who do business like this often anymore. read more

Sue is a Godsend! I am and educator with couple side businesses so I have some complicated taxes. She has been seeing me for four years and now sees four of my family members. If you are looking for the real deal and getting your taxes done with someone who is an advocates for your needs she is your gal. Practical, authentic, flexible and honest. Her prices were far better than her competitors. I would highly recommend her to anyone needing their taxes to be done. read more

Sue was very nice friendly and knowledgeable Save me money since I filed with Best Team Tax I actually didn't have to pay for once as prior tax offices had many discrepancies and she corrected all previous issues. Highly recommended read more

Susanne was great. Just switched over to her and was very happy with the service. She took on my taxes with only 2 days to go. I will gladly use her again as well as recommend her to other. Thanks Sue read more

I've been through a lot of cpas in my life and Sue has been a god send. She's very wisdom full and helped me with every question I had. She got me in so soon and a very reasonable price. I'll never go to anyone else, I highly recommend her. She took care of my personal taxes and my sole proprietorship read more

More than just for taxes, these guys are the best. I can't tell you how much I appreciate all they do; their knowledge, advice, and efficiency keep my financial life in check. Will be a client as long as they are in business. Highly recommend. read more

Sue is very knowledgeable and eager to provide the best possible outcomes for her clients. She has helped find areas where we have been able to lower our overall tax implications, even on past returns filed elsewhere. Taxes are never fun but she makes it less stressful and more manageable. We have been lucky to find her and could not recommend her more highly! read more

I used the services of Best Team for the first time and boy am I impressed! They are fast, efficient and very affordable plus very friendly. I highly recommend this company!! read more

I did my taxes with Susan. She is great. The quality was great and communicated. and the cost for me having aSmall Bussiness was affordable. She's great planning to go back to her next year. read more

My husband and I were drawn to use Sue based on her good reviews and very reasonable prices. We appreciated her friendliness and knowledge on our first call. However, everything seemed to go downhill after that. Sue was mostly unresponsive to phone calls or emails and continually delayed getting our taxes done without any communication. We have now gone with a different CPA who is now helping us recoup thousands of dollars we were supposed to have gotten back (not all of this happened while using Sue, we did use one other CPA before her), but this was really mind-blowing. Additionally, we are a small business and she did not advise us about the pass through entity tax we missed out on which was also very disappointing to find out about. I am sorry to leave this review as I really hoped things would work out with Sue, but wanted our voice to be heard about our experience. Edit: My account was made while living in Orange County, my husband and I were clients of yours in San Diego where we reside now. read more

Absolutely one of the worse services I have ever gotten from ANY company. I was drawn to Best Team Tax because of the glowing reviews but I totally regret choosing them. I am one-and-a-half years behind on my books and I contacted Best Team Tax to get caught up so I could apply for funding for my business as well as do my taxes. Because I needed funding, all of a sudden having my books in order became a pressing issue for me and I needed someone who could do them promptly. Suzane Werden asked for me to send copies of all my bank statements and employee info. Red flag #1 was that she did not have a secure way for me to send all of this sensitive information. I asked if she had an encryption service but instead, she assured me that sending things directly to her personal email would be good enough. I begrudgingly obliged. After looking at my info, she said it should take about a week to get everything straightened out. A week later I called in to check and she mentioned that she was backlogged and that it would take another week. Well, I HAVE GOTTEN THE SAME STORY FROM HER FOR FIVE WEEKS NOW!!!! The last time we spoke she said that she was going on vacation on Friday so she would ABSOLUTELY have everything done by then.... Well it is Tuesday of the following week, I am guessing she went on Vacation and left me hanging. Now, I have wasted 5 weeks and have to start from scratch on finding an accountant that actually values me and my time. RUN THE OTHER WAY DO NOT USE THIS COMPANY!!! read more

First time user and very pleased with the results in preparing my Federal & State taxes. Very fast & reasonable I would recommend Sue and her staff without reservations! Alfred H read more

I have worked with Suzanne Werden for three years now and I have rarely been this consistently happy with someone's work. Not only does she know tax rules inside and out, but she remains vigilant in keeping up with the changes to our tax system. Plus, she's incredibly funny (or, at least I think so) and, at the end of the day, a really nice person. Her rates are - and, again, this is my experience only - practically criminal they are so fair. And, lastly, she understands a lot of the minutiae of independent contractors so she she be your go-to if you work a gig economy shop. (e.g. Rideshare, food delivery, etc.) read more

Fast reliable and great communication!!! Would recommend for anyone with w2 or self employed!!! Very thorough!

Bad services. I will not recommend. I'm still correcting the mistakes she made on my tax.

Sue is an amazing lady! She does a great job and is always looking for deductions for you that you might not realize you can take. Sue always looks out for what's best for her clients! read more

Sue is great! She's been doing my taxes for years. Very trustworthy and timely. Give her team a try!

Sue has been doing our taxes since 2017. She is great at getting the most deductions each year based on our filing status. I would recommend Sue to help you with your taxes. That being said, if you encounter any issues after filing, good luck getting in touch with Sue.. My husband is in the military and files state taxes in MO. He needs an amendment for our 2017 (that Sue filed for us) because MO changed a law that year. This is the last year we can make the amendment. We have been reminding Sue for OVER A YEAR, and in the last month we have contacted her weekly. IF I get in touch with Sue, she claims it is a priority and she will get it done in the next day. She asks us to follow-up. To date, Sue has not returned any of our calls and our amendment has not been filed. I am afraid we will lose over $1K dollars if Sue does not complete this amendment. read more

This is a tough one to write. I've used Best Team Tax Consulting group for multiple years. My first year with Sue was fantastic. Each year I have continued going back because I trust what she has done in the past. However, each year it keeps taking longer and longer. Honestly the time wouldn't be as big of a deal if it was communicated well. I took my taxes in this year in early February and still have not received any communication about them being finished. This year weeks have passed between communications, which is disconcerting. On March 18 Sue told me that she was waiting to file (with my permission) until new software came in, but I haven't heard back since despite multiple emails. The work is good, but the communication has been terrible. So those are some things I would consider before hiring this business. read more

Awful experience. They thought they were able to assist with a complex situation and they were completely unable to do so. I wish I would have taken this to someone capable and intelligent. read more

Called and came same day, great service. Got a great return for a below market price. Sue is the best!!!

Best tax prep services and financial advising. Sue managed to find an extra $200 on my tax return because of my husbands tax credit.

OMG ! I will say Susanne is the one after going a few Places looking for help on my new business Susanne helped me with all my questions and gave me good advice on how to take care of and run my business. Thank you, Susanne. I hope to do business for the long term. You are the BEST Carlos D Tech Solutions read more

Sue answered my yelp request for a quote within minutes. From our first email she was helpful , informative and accommodating. I met with her at her office and gave her my previous year tax information within hours of my quote request. She quoted a fair price and was very empathetic to our families circumstances and went above and beyond the call of duty to help us. She completed the s-corporation return and personal return within the week - and met with my husband and I to finalize our return. We will come see her again and recommend her services to others. read more

Taxes Done Right! In 2016, I was searching for a professional to prepare my taxes because I wanted to make quarterly payments and be accurate in that estimate as not to owe much at the end of the year and pay what I owed. I was pleased to find Sue. I had read good reviews and once I called for an appointment, I realized they were accurate. She accommodated my schedule and was prepared for my appointment. Sue is very friendly, approachable and knowledgeable. I have continued to trust her for the past few years and Sue has done the best tax preparation for both myself and my family. Her prices are very reasonable too, and she always answers any questions I might have, either at the appointments or afterwards. I wouldn't trust anyone else but Sue to do my taxes! read more

Suz is one the nicest person I met recently. Did my taxes quickly. Definitely recommend ! read more

In no way will I ever want to consider this place to deal with my taxes after the way the phone was just answered here and wouldn't say who they are smh unethical & unprofessional! read more

I am in a financial crisis...I have no one to discuss this with as my parents are cash paying and don't know how to advise me. So I called his company to get some information because I had a lot of questions, and I spoke with Sue who is more than helpful she answered all of my questions even though I'm not a client of theirs and I was really really impressed with the customer service. I feel like businesses these days are more about how they can get you and get your money and Sue wasn't trying to get me in there she was definitely giving me the information I was looking for and she didn't take any of my money so I will be using this agency in the future for my taxes and any other financial issues I might have. read more

Met with Sue for the first time today. She was so great. Answered all the questions we had about my husbands business plan and helped weigh our options. She helped us with all the tax questions we had and helped guide us in the correct direction of obtaining old tax documents needed from the IRS and state from 8-10 years ago. She spent over an hour with us and explained everything needed. Very thankful we found her and will absolutely be using her for all our accounting and tax needs! read more

Sue is seriously the best! She's incredibly knowledgeable, and was so great in helping me set up by business. I didn't even think about including my 1098-T for my tax return, and I'm so happy she encouraged me to pull that out. Everything was done super quick, super easy, and highly recommend Sue for all your tax/small business needs! read more

I completed my taxes with Sue /Jovana @ Best Team Tax Consulting Group. They were both fast, efficient and professional and I received my money right away! If you need to complete your taxes or need any services they provide I would highly recommend them. Very respectful and clean environment. Thanks girls for a great job and your dedication! read more

All in the name, having the Best Team, is what sets you apart. Sue is knowledgeable, professional, and caring. I have recommended Best Team Tax Consulting to many. We all agree, no one else compares. Sue cares about all her clients and she goes above and beyond to help! read more

I needed my taxes done last minute for 2021 and could not find a business to do my taxes in person until Sue Werden replied to my inquiry. She responded to me within 15 minutes and got me scheduled right away before the filing deadline. Sue was very personable, efficient, professional, and upbeat during the entire process even during the busiest time. I really liked her great attitude and her willingness to review my 2020 taxes to make sure nothing was missed due to being a new client. I highly recommend Best Team Tax Consulting Group in El Cajon, CA. Look no further because my taxes are complicated and Sue Werden went above and beyond in serving my tax needs. read more

We were referred to Sue from another small business owner. We met with Sue last week and she took the entire hour to get to know our business and tax needs. We appreciate her spending quality time with us and we look forward to working with her for tax prep and accounting. read more

I really lucked out with this neighborhood find. Needing a new tax person google led me to this great company. Suzanne Werden did such a great job for me 2015, I came back again in 2016, 2017, 2018. And will again for 2019 taxes. Sue does back-flips to get you the highest possible refund or the lowest tax obligation. Would I recommend Sue for you ?--- you betcha! read more

Sue was amazing! She took the time out of her day to explain to us what would benefit our family! She explained every refund and tried to get us the most back from our taxes! We owe her so much and defiantly will be coming back next year! Thank you Sue! read more

Sue was so incredibly helpful! I am a new customer and I called on the phone to ask questions. I have always had a family friend do my taxes but for travel reasons he couldn't do them this yeAr. He has always been great to me and I haven't had to worry but about much even thought I file a 1099. So this year when I realized I had to file on my own I was freaking out!! I called Sue and not only did she explain what I needed to do, she was able to fit me in for an appointment within 15 minutes! I brought my previous tax info and explained to her my situation and she was so understanding!! She even gave me advice on what to do this year to help me with my taxes. She was through and saved me a ton of money! I am so glad to have met her. Her prices are very affordable and she genuinely cares! I will never got to h&r block or Jackson Hewitt! They treat you like crap and overcharge the hell out of u! I highly recommend Sue to anyone looking for tax prep or advice! read more

I reached out to Best Team Tax Consulting Group for tax advice and they provided the free initial consultation quickly and professionally.