There practice of reporting to Credit Bureau is very negative on your credit . I they report account closed when loan paid off. Anyone dealing with finance should know that reporting account closed will cause a credit score drop. They did exactly that and caused a 32 point drop in my credit rating which happens to be Excellent in the 799 to 800 range.
I can't get a hold of anyone to complain. The only response I get is their in a meeting and a message that that is how they report. Meaning closed account.
My account with them is not closed !!! I sent email....so far no response. I tried to find another corporate number to call and they only number they give is the same on I called.
They definitely do not want to be bothered with resolving the issue and I will never do business with them again. I have filed a dispute with Trans Union will see how that goes. This company charges a very big fee for giving you a loan. I later found out there is another place to deal with getting a loan that does not charge fee like this. Discover Card loan dept is awesome and they alone will have my business.
I hope this information helps others avoid this issue. read more