I wish I could give them zero stars. Angel Service Dogs destroyed my family's finances and they…read morefeel absolutely no remorse about any of it. They are not only scammers, they are monsters. Please, if you are considering purchasing a service dog for yourself or your child, STAY AWAY FROM ANGEL SERVICE DOGS!
At five years old, I was diagnosed with a neurodevelopmental disorder called Tourette Syndrome. This causes a myriad of symptoms, one of the most debilitating being aggressive physical tics. After trying out a cocktail of various medications and therapies throughout my childhood and teenage years, my doctors, family, and myself all agreed on the next step to my treatment plan: Getting a service dog to assist with my disabilities. My service dog was meant to be trained for mobility and psychiatric tasks to help me become more independent and be able to go back to university.
Angel Service Dogs matched me with a dog named Wags, a 45lbs black Australian "labradoodle" (AKA fancy mutt), which they originally claimed was actually about 70lbs. At only 45lbs, Wags was much too small to be trained for any of the mobility tasks I require without it being a safety hazard not only to myself, but to the dog as well. Not only was the dog physically unsuitable, he was also mentally unsound. In the short few days Wags came to my home, he tried to attack our other dog Abby twice, tried to attack my brother once, pulled me down the stairs once, and did not perform a single task. He also exhibited clear signs of food aggression, even jumping up on me while I was feeding him because Abby got too close for his taste when she was walking by us, and leaving long, ghastly bruises across my thigh from his fingernails. He pulled extensively on the leash, unable to perform any proper commands including basic loose leash walking. In addition to this, he arrived with a very severe ear infection and was clearly too sick to be working/training, but Sherry Mers, CEO and Director of Angel Service Dogs, insisted that he would be fine and that a proper service dog should be able to work under any condition. It is extremely unethical to force a sick dog to work.
After multiple breakdowns and panic attacks over the few days that Wags was with us, and my family contemplating taking me to the emergency room, I forced Sherry to take Wags back. Despite them clearly and obviously breaking their end of the contract, in order for them to take their Cujo dog back, they forced me to send them a phrase from the contract that would imply I was cancelling the contract. I have not seen a dime of the $24,000 they stole from us. When a news reporter contacted them to discuss what happened, they instead directed the questions to their lawyers, being the cowards that they are.
TL;DR:
- Angel Service Dogs promised me a fully trained service dog.
- Instead, they gave me an untrained, aggressive pet.
- I forced them to take the pet back so as not to risk my family's safety.
- I have not seen a dime of the $24,000 they stole from us.
There is far more that I need to say, and far more details to my experience, but Yelp's character limit does not do this horrific story the justice it deserves. Read my full account of my experiences with Angel Service Dogs here:
https://123thetruthwillsetmefree.wordpress.com/