Great place to buy your car no hassle no stress wonderful people definitely will be going backread more

Great prices, no pressure, no unnecessary texts or calls, excellent and prompt follow-up after the…read moresale for a minor issue that came up.

The sales person told me the OTD price over the phone and then sent it in writing. I put a deposit…read moredown and picked the car up the next day since I was driving in from Jacksonville with my husband. Car and OTD price were exactly as described and I was in and out in 45 minutes total. The easiest car transaction I have ever had. I didn't even have to ask for floor mats. They were actually in the car already! I highly recommend this dealer.

Always a great experience - quick and easy. They make it the most comfortable car buying…read moreexperience.

I bought a '15 Hyundai Elantra from Magic Imports. After dealing with the Hyundai dealership in…read moretown, it was a pleasure to see the actual car from the listing! I had to replace the battery after one year, but no other issues with the car whatsoever. I would definitely recommend them to a friend.

I bought a car about 8 yrs ago from Magic Imports, and then just bought one last weekend. BOTH…read moreexperiences were wonderful - this is how car buying should be! The core of the staff was the same group that helped me years ago, and the whole team seemed to enjoy working together to help me get into the best car for me. From their helpful website I had already picked the car I wanted, and I was able to research its history from the Carfax info right on their website. Both times they gave me any info I wanted, but NO PRESSURE at all. Four dealerships in Gainesville had the car I wanted, same year, similar miles, so I could really compare. Magic Imports was $1,500 - 2,000 lower than everyone else, AND great and friendly service too! We've bought cars at some of the bigger dealerships, spent HOURS and my wife and I said at the end, "We should have just walked away - they added so much that we weren't expecting." NOT SO at Magic Imports - no bad surprises, just very helpful, smooth, fair dealing. I've been telling all my friends to go to them if they're looking for a great, fair deal on a used car!!

Everyone treats you with respect and hospitality! From buying a car to the people in service…read more Everyone was super kind!

We bought a vehicle April 17, 2026. Refused the extras in the finance office. Shortly afterward, my…read morewife came into office after bathroom visit. Finance asked her if she wanted extras, she looked at me, and said ok to finance person. Approx. another $10k to the final price, which she did not know. We had been with finance for 3 hours after he told us it would take no longer than 15 min. He lied about coverage, and sold us Lojack that I had refused.And did not tell my wife how much the extras cost.

My son purchased a Subaru from this Paul West that was obviously overpriced. He doesn't have any…read morecredit meaning that he is just establishing his credit. He went to Paul West to get a car because their dealership caters to people with low and/or no credit and low income. Within 40 days, his touchscreen didn't work, his air stop working, and today his car won't even crank. Since we've had so many issues in such a short time, I didn't think it was being unfair to ask for his $3000 down payment back, and return the car. Mr. West again asked for a chance to fix the car. He refuse to give the money back, insisting that we allow him a chance to fix it. Unfortunately, we will have to take legal action as he did not take the opportunity to see what was wrong with it when it came to his lot. My son has lost wages, been stranded, and expected to ride around in a hot car in Florida during the summer (without no regards to how he has been inconvenienced). If you are looking to make a purchase with this dealer, be sure to have legal representation, as if you really need a car it may work against you especially if you aren't financially able to acquire legal services.

Phil is a great salesman that helped me and my wife pick out the perfect car for us. He had great…read morecommunication and we will be using Paul West for all our future car purchases.

This place sucks. I bought a used car for my wife. 2 days in the engine light came on. Took it…read moreto this place thinking they deal with imports and can easily fix it. NOPE! Installed wrong part, installed wrong update. Instead of updating the PCM they updated the ECM. Not only that but they replaced the airfilter with a faulty air filter. This is after they've had it for a week now! Ended up picking it up and taking it down the street to AAMCO. They had it fixed in a day. Confirmed wrong part, update and the faulty/broken air filter installed. BEWARE!!!!

From the owner: At Magic Auto Repairs, we pride ourselves on delivering top-notch service with a personal touch…read more Our team of certified mechanics is dedicated to providing high-quality repairs and maintenance to keep your vehicle running smoothly . With our state-of-the-art diagnostic tools and commitment to customer satisfaction, you can trust us to handle all your automotive needs efficiently and professionally. Choose Magic Auto Repairs for reliable service that keeps you and your car on the road with confidence.

I bought a 2025 Jeep Wrangler 4xe from the Gainesville CarMax as a birthday present to myself. I…read morelove the Jeep, but my experience with this dealership has been nothing but frustrating. When I picked up the Jeep, I immediately noticed scratches on the hood and front fenders. I pointed them out before leaving and was assured they would buff out and that I would be contacted to schedule a repair. After I got home, I also discovered two deep chips in the hardtop that were not visible in the original listing photos. The paint was chipped down to the metal, raising concerns about rust. When I went to charge the Jeep, I realized CarMax had only given me half of the charging cable, making it unusable. Since they were closed for the weekend, I called Monday and was told they would have the correct charger ready Tuesday. Before sending my husband to pick it up Tuesday, I called to confirm. Chris, one of the managers, assured me he was looking at the charger while we were on the phone. My husband drove an hour after work only to be told by Scott, the salesperson who sold me the Jeep, that there was no charger and one would have to be ordered. The next morning, I called back to ask how a charger that supposedly existed the day before had disappeared. Chris then told me the charger had actually been there the whole time and that Scott had never asked anyone else if they had it. My husband had to make a second trip after work just to pick up something that should have been handled correctly the first time. I also scheduled an appointment to repair the scratches and chips before leaving for vacation. I explained that I live an hour away and needed the Jeep finished that day. I dropped it off at 8:30 a.m. and didn't receive a single update until 5:00 p.m., when they called to say it was ready. When I arrived, the Jeep had been poorly washed, the scratches looked untouched, and the chips looked like someone had colored them with a black Sharpie. The metal was still visible, and there was black paint smeared around the damage, making it look worse than before. I asked to be reimbursed so I could have a qualified body shop repair it correctly, but they wanted another chance. They asked if they could call me while I was on vacation to schedule another appointment, and I agreed because I wanted the exposed metal repaired before it rusted. Since then, I have heard absolutely nothing. No calls, no follow-up, and no returned messages. I can't reach the service department, and even the main CarMax line has been unable to get anyone in Gainesville to answer. Buying a vehicle should be exciting, especially after spending over 32k and purchasing an extended warranty. Instead, I've dealt with poor communication, wasted trips, inadequate repairs, and complete radio silence. I love my Jeep, but I cannot recommend the Gainesville CarMax based on the way I've been treated after the sale.

I liked the staff but not so much their systems took almost 4 hours to finalize the purchase of the…read morevehicle cause the some of the staff didn't really know what was going on but I still think they were quite nice and gave very insightful information so all and all pretty okay experience but definitely need to work on training and wait times and one other thing the detailing on the vehicle was not the greatest definitely missed spots but other than that okay.

I have already reviewed this dealership and was highly impressed. I have a lot of experience in…read morebuying upscale cars. When they first opened, I figured they were on their best behavior and in fact both sales and service were a pleasure to deal with. I fully expected that as the years progressed their standards would slip somewhat. They didn't. In fact, dealing with Audi Gainesville just got better and better. I am now on my 4th Audi, 3 from Audi Gainesville. Here are the high points: 1. I live in Tallahassee and was hesitant at first to buy a car from a dealership halfway down the State. But Audis are great cars and Tallahassee has no Audi dealership. I found that servicing the car(s) was easier than having a hometown dealer. Gainesville Audi will drive up a brand new Audi for your use and drive yours to the shop in Gainesville. Once repaired or serviced, your car is driven back to your driveway and the loaner taken back. The cost...zero (except maybe you should consider a real nice tip for the driver). 2. I buy my cars based heavily on the strength of the service department. This dealership has one of the best I've ever dealt with. They are competent, friendly, and never once suggested an unnecessary repair or maintenance item. I don't know where they found this service team, but it is a pleasure to deal with them and even though I am skeptical by nature, they have more than earned my trust. 3. Buying the car couldn't be easier. No significant dealer packs and even at the height of the pandemic, none of their cars sold over MSRP (unlike many other dealers). 4. "My" salesman is very knowledgeable about these cars. He is always available to teach me about the features of this car.. 5. The car I bought from them most recently is fairly rare in the US. My salesman located a beautiful example. As this model was selling for a price well over MSRP, I prepared myself to bite the bullet and pay the premium. They wouldn't sell over MSRP however and in addition I got a great deal. Needless to say, my undying gratitude. Hands down, best dealership I've ever dealt with.

I began reaching out to Audi Gainesville on Good Friday @ 9am, to purchase an Audi A6 Prestige. I…read morespoke with Colton Maddux. He requested I send him certain PII which I sent him immediately. Unfortunately, the process failed from that point. Mr. Maddux became unresponsive and informing me that they were very busy. I must've reached out to him at least five times between Friday at 9 AM and Saturday afternoon. He told me that I need to speak to the sales manager, a person named Greg. I did speak with Greg and he requested photos of my car. The VIN number mileage the usual information. He provided a number so that I could text the photos. After several hours with no response, I called the dealership and got voicemail. Greg did call me, saying he would reach back out late Saturday afternoon. I made several additional calls to the dealership which went unanswered. I reached out via text message to Mr. Maddux late in the evening he did not answer, but respond to via text saying that he was at mass with his family celebrating Easter. I responded by letting him know that "Greg", said he will call me back and I have not gotten his call. Mr. Maddux's response was " I'm sure he'll call you when he can." I have to say I am very disappointed with my experience. I often read the reviews before deciding to deal with an establishment, and my experience is total opposite of the reviews I've read! I'm not sure. Maybe this is a one off but come this should not be happening. I'm sure the owner is not putting this out as their business model.

Go visit Aria, Ali and Bob. So easy to work with and really have great vehicles. Very happy with my…read moreRav4! Thank you!

This is my daughters first car purchase. We live in Canada and she is a medical resident living in…read moreGainesville. We were so pleased with the whole process from start to finish, advice on the right vehicle, mutually agreeable fair price, wonderful communication including all it the information needed for registration safety and insurance. My daughter noticed the cleaning odour Arie assured us this is just part of the detailing. He checked it out and put in a new AC air filter just for our piece of mind. This dad was thrilled with the treatment of my daughter by the dealer and comforted that she can return anytime for advice and service. Thanks