My fiancé and I visited this location on a Sunday evening to purchase a new battery for his car…read more After waiting a few minutes for the cashier to finish helping a customer, we were quickly helped and able to purchase the battery. We decided to switch the battery in the parking lot, and they let us use a few of their tools to do this. We were also able to not pay the money for the core of the old battery, as we were able to return it right away. There was some corrosion on the old battery and it wasn't coming apart easily. Ellie was very helpful and came out to lend us a hand. She was very knowledgeable and friendly. The next time we need anything for either of our cars we will definitely return here.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

These guys are great! The store manager, Ben is the best in the business. So friendly, polite, and…read moreextremely fair in all of his dealings. They have very knowledgeable counter staff that work very hard to get you the right parts. And their delivery team is top notch as well. Just can't say enough positive things about these guys. There are three other locations right around my home, but I glad will make the thirty minute drive to see these guys!

This place cracks me up. In a good way: good service, good prices…read more When walking in, I feel like I'm stepping back a couple decades. You know, when someone greeted the customer as they walked in, and immediately asked what they were looking for. Recently, there's been a significant renovation of this Newport location. Very clean (esp for an auto store!) The setup is simple, walk up to the counter, tell them what you need, they pick it for you (Even if the part you need is on the front shelves). Don't worry about being an expert on your car, these auto-enthusiasts are able to help. I purchased wiper blades. Though they did not have the style I wanted, they did have standard blades in-stock, and I was given a discount since they did not have exactly what I wanted. That's good service. Thumbs up.

Excellent service by "Junior", he went above and beyond to help me with my purchase of several…read moreadvertised items that wasn't ringing up right and even helped me carry it to my car because I've went through a few surgeries with my left arm recently and mentioned that I might need to make a couple of trips. Customer service means so much, thanks again Junior! ----Steve

I stopped in because I purchased a headlight from AutoZone with a one year warranty that said to…read morereturn to the store if you have any issues. They said they wouldn't honor it because they only do 90 days. I pointed out the receipt was within 90 days and they said they still wouldn't honor it. Don't go here if you are expecting them to honor their return and exchange policy. They said if the headlight went out it's a problem with the car and not their problem.

Needed a new battery installed for the wife's car and Angel was on it! Great service and would…read moredefinitely recommend. Angel was the best!

Got the parts I needed within 24 hours. They didn't mind helping me and they even offer military…read morediscount. Will definitely be going here for all my auto parts in the future.

I'm not going to act like I know much about cars but I do know enough to get by. The guys and girls…read morein the auto zone are very helpful and seem to always make time to help no matter how busy the store is. I've been in other auto zone locations that aren't as helpful. Today I had to get brake pad and rotors for my car. The process is very easy, go to the counter, tell them what your looking for, what car you have, and they pull the parts you need. The man that pulled my parts for me even carried them to the car. Since I have a gear head dad, a gear head boyfriend and a gear head son I'm sure this won't be my last trip. Good job auto zone!

I went here to get the free "diagnostic" that they provide at all AutoZones. I spoke with a…read moregentleman named Duffey, I believe. He not only was sooooo nice but he took care of me immediately and (without me knowing I was in search of) referred me to a local car repair shop that actually cares about the person, their car and what actually needs to be done, instead of stealing your money. His referral Alexandria Truck and Car Repair, was just as he mentioned... amazing.

Five stars for Bryson H! I'd give ten if I could…read more There were two employees in the store and 10-15 customers. I needed windshield wipers and I wasn't going to ask Bryson to put them on but he offered so I took him up on it. He did it very quickly, and it only took a minute or two but in that time I asked him if he likes his job and he said he loves it. Loves helping people, loves the organization. Very polite young man with wonderful customer service skills. While I was waiting my turn he was incredibly courteous and pleasant to every customer he helped. Great work ethic and positive attitude!

I want to start by saying I am 43 years old and my interaction with Robert today, at the AutoZone…read moreNewport location, was hands-down the best ever! I came in with a 'check engine' light; Robert ran the tester on my truck and put the info in the computer - he let me read the error, which could have been in Latin for all I knew. In layman's terms, Robert explained it perfectly, so I purchased the parts. I told Robert I was probably going to have a mechanic do the work but he offered some advice and knowledgeable suggestions so I thought I would try. I was able to replace one of the parts easily but needed additional tools to replace the other, so I returned to the same AutoZone. Very professionally, Robert (and his co-worker, but I don't have his name) loaned me three different tools. I was able to complete the job in the parking lot, but had to come in and out of the store once or twice with a question. Robert was able to multitask and quickly answer my question while working with other customers. The "above and beyond" aspect of my interaction with Robert was when he stopped-out to check on me. That was awesome! I do minimal work on my truck but with Robert's helpfulness, I did the job, and easily saved several hundred dollars (by not going to mechanic). AutoZone...you have a very good employee, keep him happy (for your customers sake). Thanks again, Robert. Preciatecha!!!

Stopped here for gas when I was up in Kentucky, in January. It became our Go-to because we're…read moreThornton's members here, so we get 3 Cents off per gallon. The pumps were always clean, even when the snow was falling. The only complaint was the air machine outside. It was never working properly.

Walking in the place smelled of sweat and molded clothes. My hubby and I both had a free coffee we…read morewanted a latte or hot chocolate...both machines were down. When we asked the red headed bimbo at the counter she shrugged and said "i just work the counter" When you work the counter you work everything! She said oh well. Not my monkey not my problem. Never again will i go to this one. Industrial & Edgewood rank higher.