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    Berry's

    1.0 (1 review)
    Closed 9:00 am - 9:00 pm

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    5 years ago

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    The Brick - B Logo

    The Brick

    1.0(1 review)
    56.8 km

    Had two bad experiences now with this place,first bought an "as-is" fridge,that was explained as…read morehaving a dent a bit near the hinge.Not a big deal worth the discount.Get it home,realize there is a huge dent on the side that in the store had been hidden by another fridge beside it.This was never disclosed.Later on as I am hooking it up I notice rust and corrosion on the copper water piping on the back.I called the store they told me it never left the store,it was not used,the basement must be damp in their store..LOL.after complaining more I got offered a 20.00! refund or I could return it.I did end up returning it even though I needed a fridge IMMEDIATELY.During one of my conversations,the man actually HUNG UP IN MY EAR.I was emailed a response that the team were following the brick policies..of hanging up?Anyways fast forward a few months,the table set I had purchased at the same time as the fridge has started to warp where the veneer is glued together.Then the corners get worn off, which enables the MDF?to be exposed which swells if you apply any moisture at all.One corner swelled and lifted the veneer so bad it came up a good half an inch which was consequently lifted off.I emailed them about this,weeks go by,I go in and she tells me the email was never recieved..(I have a screen shot of when I sent it and to whom.).In the meantime on the side of the table (vertical) a peice of the laquer?is chipped off and a good 2 inch long spot swells up and cracks the rest of the paint/laquer.I resend the pics and email,last week and a different girl calls me back to tell me they would not be replacing or doing anything at all as this was a "cosmetic"issue.Had I "spilled anything on it?A table you cant spill stuff on eh?Not to mention I havent seen liquid defy gravity to sit on a vertical surface.She told me she would get someone else to call me back,which surprise surprise no one did.Gah needless to say I wrote customercare..which if you do not know is pretty much a waste of time because they just reroute it back to whichever store you are complaining about.Also Wrote BBB,even though the brick is not accredited by them.Needless to say my money nor anyone else I know will be going to this store.Horrible horrible deceitful sales.

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    Berry's - furniture - Updated May 2026

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