Maybe owners should get self check out stations and get rid of the horrible staff who are costing them customers. Supermarkets cashiers job is to scan and bag and the ones at berry fresh don't want to do that. It's not customers fault they don't want to pay for baggers and shouldn't be subjected to nasty behavior. All the supermarkets in the area bag the groceries. read more

Berry Fresh Farm - Chicken cutlet - Grocery Near Me - Astoria, New York

Berry Fresh is good when I am pressed for time and need to go to a store close by. They have a massive collection of items for sale. I recommend the deli counter - great friendly guys and a large selection of meats and cheese. I see a lot of other reviewers have pointed out issues with the cashiers. I know who they are and I always greet them in a friendly way and haven't had any problems. I also bag my own groceries because I don't expect them to do that. To me it's not a big deal and can create goodwill. Just my opinion. read more

I just had a very unpleasant interaction here. One of the female cashiers seemed very disgruntled for some reason. I only had one item and she looked at me and said "Card?" I said yes and she sighed and shook her head and said "It takes time!" Ok, is that my problem? She literally slams down my item (twice) and didn't even offer me a smile. Heads up: if you don't like working at a certain place, find another job! Don't blame the customer for routine job tasks. read more

Gotta bump this place up to 5 stars, now that it's my go-to market. This place is spectacularly 'odd/unusual' for a local market. It's sorta multiple supermarkets, in one: old-school market with lots of traditional brands/processed foods/snacks, etc. ..... ethnic/international market, with entire sections for Asian cuisines...Italian/Greek....Middle Eastern.... and another area that is clearly for hipsters/gentrifier types, with organic this and that, Bob's Red Mill, etc. As for organic dairy, they have plenty of such eggs, milk, heavy cream etc. They also have an entire fresh fish market area, with everything on ice, so just like an actual 'fish market', you tell the guy there what you want, and he'll wrap it up for you. I've been very happy with all the fish I've gotten there. The cashiers there are all great. The only tricky part is that sometimes it's hard to figure out where to find things, in this massive market. Some of where they put things is not very intiutive, and so you may have to ask an employee where to find something. But overall, this place has pretty much everything I'm every looking for, and then some! read more

Wide selection of imported products. Well organized aisles to easily find products. Cashiers friendly and polite to customers

i've been coming to this store off & on for 6 years & i am finally giving up. the staff is extremely rude and they consistently throw your items to the end of the belt after scanning them, even if it hits the customer or crushes other items. groceries are often passed their expiration date or already moldy & rotting on the shelves. if you happen to buy a non-moldy fruit or vegetable, trust that it will be molded in 1-3 days. maybe because they throw & smash them after ringing them up. customer service is non existent, they hang up on you or leave you on hold forever. seriously so bizarre & rude no matter what. Go to Lincoln market or Astoria marketplace instead. read more

Berry Fresh Farm - THREE day old tomatoes already rotting - Grocery Near Me - Astoria, New York

I gave this place a second chance and instantly regretted it. The staff is shockingly rude and unprofessional. I had my own bag open and ready at the end of the checkout belt, and the cashier still refused to bag my groceries--something that is literally part of the job. When I asked why, she snapped that I had an attitude. Completely unacceptable behavior. Instead of doing her job, she ignored me and shoved my items aside, even though the bag was right there. No courtesy, no customer service--just laziness and attitude. On top of that, the prices are absurd. A can of soup was $5.29--the exact same one is $1.99 on Amazon and delivered to your door. To make matters worse, I spotted expired items still on the shelves. This store has serious problems with staff accountability, pricing, and food safety. It's not just disappointing--it's unacceptable. I will not be returning, and I recommend others shop elsewhere. read more

I don't come here as often as it's not really a walking distance from my place. But I checked out Berry Fresh Farm when I stopped by the UPS store located in the same strip mall as the supermarket - I'm so glad I did! I bought a very reasonably priced mackerel at the seafood market section and it was so good that I went back and got another one the next day. Antonio at the seafood section was friendly - he immediately remembered me from the day before and we had a nice chat. I'm very impressed with the seafood section because there were almost no foul smell and the section is in a pristine condition and a pleasure to visit. They also sell interesting product such as giant squid and it's quite interesting to check out. Other sections are fun to look at too. They carry fresh Ronnybrook yogurt that I rarely find in other supermarkets. You can find fruits for a decent price if you look for it as well. The supermarket is hard to navigate with weird structure, but the Asian product section is also on the well stocked side. I was able to find bean vermicelli that I was looking for then. Lastly, I'm pretty sure this supermarket closes at 8 pm instead of 8:30. I tried going here a little past 8 after a workout session at my friend's place, and it was already closed by then. read more

Great variety of everything you will need when you grocery shop. I've shopped here many times and will continue to do so. Service people are friendly and the store is neat and clean. Very organized. read more

This is my regular supermarket that I frequent often. As far as city grocery stores go, they offer a ton of food options and have an expansive store. I love that it's in a shopping center that makes parking convenient. On the other hand, the way this grocery store is stocked can be very disappointing. It is not uncommon to go and find produce, meat or bread products completely out of stock. I have left empty handed on multiple occasions because they are entirely out of bread or most of their staple produce. I've gone right when they open on week days, before close on week nights and during the day- there doesn't seem to be a logical reason for why or when this happens. I agree with other reviewers who point out that the layout needs work. It takes a lot of visits to feel like you know where things are. I also concur that the set up of the checkout line can be confusing, there is not adequate aisle space for a line to form. Overall, I do recommend this store because it is an awesome find for the city. It has the look and feel of a suburban grocery store on the inside which is not common or easy to find. read more

SECOND time buying meat and it's spoiled. unacceptable. this is expensive and people can get severely sick. it's not cheap to buy either. not buying from here anymore. unacceptable and dangerous read more

I love the supermarket. I just wish they had bigger amount in the spice rack because I don't wanna make 100 trips and then I wish it was in the store and not after you pay because you forget about them. read more

Unsure why everyone is so angry in the reviews, I love this place and everyone who works here is a delight. A lot better variety than the other stores in Astoria, usually more affordable than other spots too. Big and clean and well organized. I've only had positive interactions with the staff and it's the highlight of my day to come here and interact with the cashiers! read more

For a place with "fresh" in the name... they really miss the mark. Most produce is either borderline, or way past bad. Haven't bought a single "fresh" piece of produce from them in 3 years. Extremely over priced. Clean it up especially if you're charging so much. read more

I'm a little back and forth on this place for a number of reasons but I would say it's a strong 3.5. The variety of produce,meat, and so on is really great so that's something they do well. The quality of produce can really vary and typically it has to be used within a day or two before going bad. I've gotten blueberries with mold at the bottom from here once I checked when I went home and had to throw them all out. The layout is incredibly confusing and not very logical which often creates confusion looking for specific things that you have bought maybe several times. Every time I come I have to go back and forth to grab items. The workers are generally nice but I've had issues with using Apple Pay here before and had to leave empty handed since that's not very clear. The first time I've gone I used Apple Pay and several times after and it stopped working but that was never written out anywhere read more

It's not uncommon to find rotten food or food with a layer of mold among their "fresh" food section. On top of it, the managers are extremely rude and full of attitude. I went back there to have my money back. The manager didn't even say I'm sorry or something like that. And it's the THIRD time I have this problem over there. Well, this was the last time, though. I won't be buying anything else in that supermarket. I do recommend you do the same read more

Berry Fresh Farm - the price label on a sandwich - Grocery Near Me - Astoria, New York

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Great selection of food. Love their fruits especially berries. Some register people are not as friendly but hey I can deal with it. read more

Check the expiration date things may be expired when shopping and be prepared to pack your own bags. When I asked the lady, you don't pack the bag she said no pack your own bags. read more

Came to reviews to see if was just me or others have had same experience with customer service here (specifically at checkout). I've shopped here for years and recently moved closer so started coming more frequently. Every single time the cashier is very rude at checkout. Even the bare minimum service would be nice, not purposely making people feel unwelcome. Although I love the food and products it's enough to make me not want to return. read more

This review is for the store on the Cross Island Parkway in Whitestone. First the front and back entrances have a terrible smell when you enter which is an immediate turnoff and the floors are obviously dirty. This smell permeated the entire store. I don't shop here often because the prices are higher than a couple of other supermarkets in the area. A gallon of milk is $1.50 more than ShopRite and bananas are 20cents more per pound. I made a very quick stop for a couple of items but that's it. Whenever I do drop in there are noticeably fewer shoppers in there then there are in other stores for same periods during the day. Also at self checkout the asparagus was not registering the weight so I pointed this out to the man who was there to assist the customers and he said tersely, "You have to move it" , which I had been doing and walked away. read more

Produce is not the best quality. It goes bad quickly Some of the cashiers are not very welcoming. Lines would move more quickly if the cashiers would help the elderly place items in their shopping bags. read more

Has a wide variety of options and ethnic foods. The only grocery store in the area that's legit large enough to stock a wide range of products. read more

please offer home delivery -- i'd like to do all my shopping here! i don't have a car, so i'd gladly pay a delivery fee. shara g read more

I went to find a specific brand of chicken and they had it but I ended up seeing the butcher cut chicken with no gloves!!! So those who buy store brand, watch out. Also my young family members got the runs from their chop meat! The produce looked old like they haven't cleaned broccoli in ages. The eggs all had broken shells which means bacteria. Don't go here read more

Great neighborhood grocery store with good selection of fruit & vegetable at a good prices. Workers & cashier are friendly. Great deal on corn on the cob this week; /$1 ! Note: Parking is tight so try parking on the street. read more

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Just arrived home with a bag of mussels but half of them are dead....not the first but the last time I buy rotten fish from them

Indeed with new owners, this has changed. In general, it a good store I got use to buying certain products and they stop carrying them. I find the cashiers very rude. So I stop going there. Use to have the best deli not anymore. Selection of Japanese products are gone. Italian oils were reduced to a few. The place layout could be better. There is parking that is a big plus. Is it still a good option vers C-town and Key Food for certain items. read more

LITERALLY FOUND MOLD ON MY FOOD. Bought some pork gyoza, fettuccini alfredo, and spinach lasagna. Heated up the pasta, something tasted very off so I threw it out. Heated up the Gyoza and after eating a couple I noticed there is mold on multiple other pieces. For sure not eating the spinach lasagna now who knows what mold is residing inside that. Never going back again. IF YOU CARE ABOUT FOOD SAFETY DO NOT GO TO THIS STORE. read more

For the strange 'hipster' packaged goods, this place is a gold mine. Think of your Oatly, kombuchas, raw sauerkraut, chia seeds etc. CON: Berry Fresh's organic produce game is so weak. Also, their produce is rarely top notch fresh. The prices are good, but I need to go home and cook all my vegetables immediately. They won't stay past two days. The organization and general layout is mayhem. absolute mayhem. read more

I frequent Berry Fresh Farm primarily because they have lower prices in the deli section, compared to other stores in the area. The employees that run the deli counter are some of the nicest people I've ever interacted with at a grocery store. However, the cashiers are miserable. One in particular, an older Indian lady with medium length hair (who generally works cashier lane #2) let me know that she doesn't like people like me (LGBTQ people). The one time she was my cashier, she made it a point to be extremely nasty to me and wouldn't even hand me my receipt, instead slamming it down on the counter in disgust. As I was packing up my groceries, I watched as she rang up the next person behind me and she was sweet as pie to them- and it was not lost on me that she treated them better because they did not look like me. After that experience, I've been lucky to not have to go to her cashier lane, instead going cashier lane #3. Today as I was setting my things down in cashier lane #3, this woman went out of her way to turn to my cashier and say something nasty about me right in front of me, trying to be quite antagonistic. Then when she had customers of her own, she started talking about me to them, saying I was nasty, and they were all looking at me. Please keep in mind I have never spoken two words to this woman and have never interacted with her beyond paying for my groceries. I do not understand what is provoking her, but it is extremely inappropriate and I think she should be fired. read more

I enjoy the variety of items they have here but you need to make sure you check the expiration date on everything. I've purchased expired pantry, dairy and frozen items MULTIPLE times here. They happily accept returns but it's always a bummer. As mentioned in previous reviews, the produce is terrible. I've purchased red onions that have had tiny WORMS in them and everything is rotten already in store, especially berries. read more

Wish they'd clearly mark where the line should form. Today a few of us customers were harassed by other customers claiming we formed our own line. We did not intentionally setup some rogue line against store rules. It was an honest mistake in a store with no clear line setup. I don't wanna go to a store and be harassed. What are we doing people?! It's been a hard few years in a pandemic. Are we really attacking each other for honest mistakes? To the 2 customers who harassed others today: No one was out to get you, no one purposefully formed another line to fuck you over. It was an honest mistake. Two of us left the store crying because of you. Please try to find and practice some kindness and understanding in the future. And maybe the store can help us out with some clearer line markings. Thanks. read more

Very unhappy and rude employees. I just asked for a help to cut off a piece of a chive. All said "f.u." A huge variety and sometimes fresh. read more

I really really want to give this place 5 stars but I can't until they get their meat department together. They have rotten, brown meat out every day. This market could be so great if the meat matched the rest of the inventory and selection. Come on berry. Give us better meat read more

I don't know why I continue shopping here. Every time I go it's always ok I'll give them one more try. Fail! This place isn't getting any better I don't know why it's still so busy. The fruit and berries are always "on sale" for a great price! Then when you pick and choose you find nothing but mold on everything. DISGUSTING. The manager, owner, and staff are all very rude. Shocked that they didn't get shut down yet by the health department. read more

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This place is awesome. "Berry Fresh Farm" has some of the BEST produce in Astoria. The greens are always bright green. Iceberg, romaine, watercress, etc., look fresh, clean with no brown spots and most important, very tasty. Same goes for the fruit, always fresh and bright. Clean skin and firm touch across the board for the fruit selection. Berry Fresh always seems to have a selection of different types of melons, plums, grapes, etc. Prices always seem to be competitive and fair. Can goods, dry goods and beverages always seem to be well stocked and with variety of items. Last time I was there a couple of months ago, they were renovating the Meat Department. Maybe they are redoing the entire store. Time for a visit. I have never bought seafood here, but it always looks fresh with bright colors. Large variety of shrimp. Not a huge selection, but I would certainly purchase seafood here if in the mood. Overall, this is a great place for produce. It is not my local store for produce, but if I am in the area with the car it is definitely in my radar. I always go wow with how many of their items look so fresh. Fresh seems to be the key word with "Berry Fresh Farm". Day 6 - "June Challenge: A-B-C!" read more

This supermarket used to great but not anymore since 2020. I have found mold on their beer paper box, not to mention moldy vegetables. My biggest problem is with their meat dept. For this Christmas I bought 3 packs of d'targnan duck breasts for dinner. Each single one of them costs about 10-13 dollars, and every one of them is bad- smells like garbage and putrid. This is not the first time it happened. I have bought d'targnan organic whole chicken and also Purdue Cornish hens and there were multiple times that it was smelly and bad. I really hope the management does something about their meat because someone might get really sick from this. Berry's used to be pretty good and I really like their fish dept and also the specialty items like European and gluten free stuff. But lately the meat is just ridiculous! The rotten duck breasts completely ruined my Christmas dinner!! Shame on you berrys! Oh and stay away from talking to the Korean lady in the return area. She is useless and really mean! read more

Went here for the first time today and wish I'd gone sooner! Prices, for the most part, are much better than other supermarkets in the area (Best Yet, Trade Fair, Key Foods) and the selection is really great and diverse. So much cheese! Butter that isn't exorbitantly priced! Sure, some of the produce is a bit wrinkly and wilted but most of it is perfectly fine. Berry fresh may be the furthest supermarket from me but I think it's my new fave. read more

Best place in Astoria if you are looking for mold and expired products. Run away from this place as fast aa you can. Wondering how clean is in the back where no one can see. Health Dept need to come in and shut this place down. Disgusting.. oh. Staff is very rude, probably the owners and managers make everyone's life miserable read more

As we are still dealing with a pandemic, it should be taken in consideration to protect yourself and customers who approach check out. As I proceeded to check out with cashier Shandra, even with the plastic around her, she had her masked down. As a cashier myself, it is my job and duty to make sure that I am protected and so are the customers. I understand the difficulty of breathing with the mask on, but in this case it was uncalled for. She refused to pull up the mask as I was checking out, and at the same time she was talking to her coworker as I asked her to push my groceries down, completely ignored the fact that I was a paying customer. That was disrespectful and negligent on her behalf due to her not wearing the mask. This is a essential business and all essential workers should be protected. If she doesnt care about her risk, she should at least care for the paying customers who return every time for her to receive a paycheck. If this issue continues, then this employee should not be employed. Sincerely, Anonymous read more