called and got an estimate, same day appointment, only about a 30 minute wait and the price was…read morereasonable. the mechanics were very straightforward with me about what could be done. they had Apple Pay and took credit cards.

Super kind staff, when we got a flat at 3pm on a Saturday they had us in for a consult. They…read morecouldn't replace the tire on the spot and the hole was too big to patch but they gave us everything we needed to make a diagnosis of the problem and advised us how to get home safely on our spare. They wouldn't even let us pay them for the time. Thanks for the care Sullivan Tire

very efficient and friendly. it gets a little busy so aim to go early afternoon as opposed to the…read moreafter work rush. very easy to find and multiple locations.

Prompter was prompt got me in quickly connected, checked in on my oil and also the car safety! And…read moremake sure I had a cap on the tires and they were safe as well... Above and beyond! Highly recommend!

Great place to stop and get your car serviced. Friendly staff and make recommendations as needed…read more Never had a bad experience. Priced well and easier to get into than a service shop

THESE FUCKONG IDIOTS FORGET TO DO THE MOST SIMPLE OF JOBS, I paid $85 for an oil change for them to…read morejust empty my fucking oil and not put any oil in. I got my oil changed two days ago where the fuck is my oil

Had a bunch of work done and found that my vehicle was leaking oil after the work was completed…read more Normally, you'd think that would lead to a negative review. I brought the vehicle back and it turned out it was a bad gasket on a plug. The folks at the shop were great. They found the issue and corrected it right away. So far my experience with them had been fantastic, with one little snafu that could happen anywhere.

DO NOT BRING THESE PEOPLE BUSINESS. GO SOMEWHERE ELSE. These people are money-hungry con-artists. I…read morejust needed both of my headlight bulbs changed, i scheduled an appointment yesterday to have this done, they told me it would take about 30 minutes. After 45 minutes, they called me and told me it's going to be nearly $400 for the two light bulbs, and that it won't be done for another additional 45 minutes. I have places to be!!! Don't be the next victims of these people who see customers as noth but $$$. My only concern is that after reading this review, the mechanics are going to steal stuff out of my car. I can't imagine paying $400 that I don't have for headlight bulbs, the only reason i stayed to have it done is because i already wasted so much time on this already. UPDATE: they charged me over $400 for two headlight bulbs, kept me waiting for over 2 hours, and generally treated me with the utmost disrespect and lack of care AND GET THIS, THEY ONLY CHANGED ONE OF THE LIGHTBULBS. I got completely robbed and I am surprised this is even legal. shame on you guys.

Out of towners visiting for the holidays. We found our late model car leaking oil. Samuel, found…read morethe problem and fixed it by replacing the oil filter and topping off the oil. When I went to pay they refused saying they were happy to help. Great people and my Portland family will use them. They were kind honest and did excellent work! Thank you Midas of Portland!!

this is the worst shop I have ever been too in my life they are lazy bums who take forever to do…read morenothing and then charge you extra for no reason at the end. They had my car sitting there with no one doing anything for 2 hours. why does an oil change take 3 hours? was it because I asked for washer fluid? which they didn't even fill up? whats so hard about 1 person 1 bay, and they get paid for the hours that they bill? if that was how this worked I'd have been out of here in 30 minutes max. Never go here

Justin was great! I took it in for a brake flush. He saw that it was just an electrical error. He…read morereset it. Best service!

Oil change cost was outrageous…read more Had them do inspection. Failed on three counts. Legitimate. Came back a week later with all three remedied. They would not give me a sticker unless I gave them a paper they gave me a week ago that listed deficiencies. The page they gave me was a copy. They had the original. I did not have mine. They said they would give me a sticker if I gave them another inspection fee. Went home, found the paper, brought it back the next day. I sat in the waiting room for almost two hours, watching vehicles that arrived after me being taken care of. Mechanics eating lunch for 20 minutes while I am waiting. It would take 60 seconds to see that there are new tires and new blades. They pull the car in. They stand around for 20 minutes doing what appears to be nothing. Two hours. Unhappy.

Purchased and installed new tires. Staff and technician were…read moregreat. Very professional. Would not go any place else. Can not beat their quality of work.

Completely biased service. Not kind, belittling, disappointing. Expect to be profiled as you walk inread more

Whether you need auto repair, parts, or therapy because you scratched your mother's car and wanted…read moreto fix it without her finding out, these guys will do whatever they can. I might be 33-years-old but you are never too old to be scared of your mother when you ding the car on a concrete pole in the parking garage in Freeport (seriously guys...who designed that?). Like any person of low to average intelligence with a vivid imagination, I thought I could buff a two-foot long and three-inch wide scratch on the back wheel well. God had other plans for me and decided to teach me both honesty and humility at the same time. So I showed up to VIP asked how to fix this and was told that while I could try scratch remover my best bet was to fess up and cash out. It was like "Click and Clack the Tappet Brothers" came back from the archives and gave me life advice and also helped with the car. On another note: she wasn't too upset.

We were towed off the highway after hitting a pothole. We were going to purchase 3 or 4 tires. I…read moreasked for change to tip the tow truck driver. The first person I asked said sure, but come to the other register. I went to the other register asked for change, which seems reasonable considering that we were about to purchase tires. This other guy was rude and condescending towards me, said we don't give change here, only to customers... which we were about to be... his bad attitude lost him a big sale. Too bad for VIP tires...check who you hire...

VIP is the best!! They diagnosed my Kona problem quickly and remedied it! I had neglected to…read morechange the oil in the proper timeframe; it caused a few issues which could have been serious without their usual expertise. They are my go to folks! 'Always friendly, helpful, they fix and explain well what they did. I am always impressed and grateful!

I called on Sunday and was given an appt for Monday to change a light bulb in my jeep. Everyone one…read moreI spoke to was pleasant and very accommodating. I thought the pricing was very reasonable and I was in and out quickly. I would definitely recommend them to service your car. I can't remember the women's name that I dealt with this morning but she was very friendly and helpful.

A little less than two months after getting a brand new battery from Meineke, my car was once again…read moredead on the side of the road. Unlike last time, I could lock/unlock her from the fob just fine, but when I turned the key in the ignition all I heard was CLICK CLICK CLICK CLICK CLICK CLICK CLICK. My dashboard was lit up with every anxiety-inducing icon, the console info display flashing with endless warnings... but my lights worked, my radio worked, my key worked. I called a tow truck assuming - based on my research and a quick call to my mechanically-savvy dad - that this time it was my starter or alternator (she's not a new car, friends, but I love her so much and she only recently hit 50K miles). The tow truck guy came, took a look under the hood, and told me there was something wrong with my battery. I called Meineke and word dumped on them about what the problem was. They - effortlessly calm, cool, and collected like always - told me to "come on by". A half hour later I had a(nother) brand new battery. No charge, no fuss, no real wait. Apparently the first battery I got was defective (no fault of Meineke or mine). They use Interstate here and it looks like the performance warranty for most passenger vehicle batteries is like a year. I called my dad back to tell him, and apparently this exact thing had just happened to him a couple months ago - the big difference being that he brought his truck to a garage and they spent a week trying to diagnose the problem, never thinking it could be his brand new battery. The long winded story? Yeah, okay, I trust these guys. I like their friendly dogs, I like the way they interact with each other, and I like the way they talk to their customers. I'd also like to not have to see them again anytime soon, but for now: THANKS, FELLAS.

Smart, attentive and incredibly responsive. I pulled in with an engine light on and immediately the…read moreowner pulled out a scanner assured me that the engine light was a sensor, but most importantly the car was drivable. In and out in 10 minutes and we thank this man for saving our vacation. Absolutely terrific experience.