Office staff is difficult to deal with. I was shopping for dental plans and called to ask which…read morethey accepted so I could use it there. They don't know. I asked how that could be possible as they are the ones that determine which they accept. Short story - No help, I was given only some company names. My estimate for a procedure was given verbally rather than listing services. The default when you're leaving your appointment is they tell you what date and time the next one is verbally, as though someone is going to remember it six months from now. You have to ask for it in writing which just comes off as cheap. How much does it cost to give a card telling me when to come back and give you money again? If you don't have insurance, they don't seem to want your business.

Dr. Galloway and her entire team was professional, caring and knowledgeable. I plan to have her and…read moreteam install an implant. In addition she made me feel like a person not just a customer that she was going to make a lot of money off. I would recommend her to anyone! Good job! Having excellent staff is not simple and reflects the boss.

Stay away from this place. They will accept your insurance then claim you owe money months down the…read moreroad that your insurance "didn't cover" even though insurers very clearly dictate what is covered. This is not only my experience but those of multiple people I am close with.

Always friendly, always professional, no pressure to upcharge or add services. Nice folks.read more

Been like family since I started coming here. My whole family comes here. Super convenient and…read morewalking distance from my Home. 57 years running without a cavity and the staff and techs here take great care to keep that rolling. Highly recommend!!

Great experience with Dr. Jenkins. Professional, kind, and made the whole process easy. Highly…read morerecommend!

First let me start by saying I like Dr el, which makes this even more difficult . But as a surgeon…read moreshe is 2 and O with me. I had a lanap surgery and kept telling her that there was something in the gums of my two front teeth and she kept insisting I was wrong . Sure enough there was a piece of bone that she had hit during the surgery which chipped off and got stuck in the front of my gums. She prescribed rounds of antibiotics and a root canal that I probably did not need. Then she did a sinus flap surgery on me and I am having complications from that and have had to go to an ENT . Of course she will probably say it was just my anatomy but from my research if the surgeon is not super careful there can be a lot of inflammation which is what I am experiencing. I gave her the benefit of the doubt with the first surgery but after having problems with the second I can't help but think it is the surgeon. I understand that things happen but I think what upset me the most is the way she handled it both times. She was extremely defensive , to the point of telling me that this complication I'm having now had nothing to do with the surgery and the ENT confirmed that it was as a result of the surgery.

I have had three teeth pulled here 6 years apart. The experience each time was exceptional. The…read moreentire process was quick, professional, and most importantly, pain free! My first experience in 2013 had Dr Halpern pulling a molar. I was stunned at how quickly he was able to extract such a big tooth. His secret was cutting the tooth back from the gum. Very little pulling was needed and there was no discomfort at all! He then cleaned the wound and packed the space with bone material to promote regrowth. Just yesterday, I needed another molar pulled and trusted Northwest Periodontics again. I was not disappointed. Dr Halpern was not available, but his exceptionally capable partner, Dr ElMaraghi performed magnificently. She was as professional, quick and painless, and had an excellent bedside manner. In between these two extractions at Northwest Perio, I needed two other teeth pulled and used my local dentist each time, for expedience. I regretted that decision both times. My eye tooth was pulled by my local dentist in Woodstock. He admitted he does not like pulling teeth, but this was an emergency. My second molar was pulled by my dentist in Cartersville shortly after we moved here. That was a disaster. There was considerable pain and discomfort, one more than the other, but neither "repaired" the damage from the extraction. There is a noticeable difference between the two areas on which Northwest worked and the two areas on which the other dentists worked. Just the other day, I needed another molar removed and used my cleaning appointment to get it done. Not only did I get my teeth cleaned, but then Dr ElMaraghi pulled the tooth! It was all quick and painless and very efficient. I will recommend these folks to anyone who needs periodontal work done. This last time, I had to drive from Cartersville, and it was worth it.

Staff is friendly and I'm normally in and out pretty quick. Never waited over ten minutes in the…read morelobby and the service is good! I'm glad I switched here from my dentist in Marietta.

They didn't call my insurance to see if they would cover it before I had a cleaning on my teeth. I…read morewent in Loved my person cleaning my teeth, but then came out and they said "sorry your insurance expired" so I'm over here panicking because I will have to pay 500$ today if I don't have insurance . But I did have insurance and it wasn't expired. What happened was they recently took me off my moms Insurance and I had to pay out of pocket. The PART that really upset me was, I wouldn't have gone here if I didn't know they didn't take my insurance. The ladies were helpful but not very friendly especially Lisa, she treated me like I was dumb. Don't recommend this place because of the ladies in the front. Other than that. Dr was nice and so was the girl cleaning my teeth.

The team here is wonderful and we enjoy working with them. I appreciate the level of care they…read moreprovide.

This is an amazing facility. the whole staff is very caring and knowledgeable. would definitely…read morerecommend!!

Haven't completed experience yet but so far great People friendly and kind.I will add to my review…read morelater

Start with an efficient, extremely friendly and genuinely compassionate staff, move on to…read moreexceptionally competent and talented technicians who fabricate custom dentures on site in their cutting edge lab and then elevate to Dr. Berne; one of the warmest, most kind hearted and intelligent doctors I have ever had the pleasure of working with!! Immediately, I felt at ease and comfortable with Dr. Berne as he has an energy about him, that instantly makes a person feel at ease. He thoroughly and meticulously explained the various phases required to complete the fitting and placing of my implants and dentures in a very clear and concise manner. I have been battling Chronic Lyme Diaease and other coinfections for several years and THE MOST TRAUMATIZING RESULT BY FAR was the loss of almost half of my teeth in just under 1 1/2 years. I consulted with a biological dentist who informed me that my remaining teeth would need to be extracted and replaced by dentures, which he would have made once an oral surgeon completed the extractions. As soon as I arrived home from my consultation I began diligently researching about all aspects of dentures and also learned that when a full set of dentures and implants are required, a person should ALWAYS seek a highly experienced prosthodontist, not a general dentist. That's because a prosthodontist is a dental specialist who has received extensive, highly-focused training in tooth replacement and restoration. So after interviewing a handful of top oral surgeons, it became obvious from their universal recommendations that Dr. Warren Berne of Georgia Denture and Implant Specialists was hands down, the Prosthodontist to use, and they couldn't have been more correct! In fact, "their name says it all" as Georgia Denture and Implant Specialists focuses solely on implants and dentures; where dentures are designed and created on their premises in their cutting edge lab. You can find additional peace of mind knowing he personally supervises all lab work. So if you require dentures, and you want the best, Dr. Berne is your man!! His dentures are truly a work of art!! Dentures are an extremely huge investment, and the final product that Dr. Berne and his team created for me is truly a work of art!! Dr. Berne restored my dignity and self esteem and now I can't help but smile all the time!!

I can't recommend Roswell Wellness Dentistry enough!!! From…read morethe moment you walk in, everyone is so kind, thoughtful, and genuinely caring. What I appreciate most is how much Dr Iyer truly cares about your dental health and your long-term goals. He explains every detail in a way that is easy to understand, gives credible information, and makes sure you feel informed about your treatment plan. It is very clear that his focus is on what is best for you personally, not a one-size-fits-all approach. And the technology that they use is absolutely amazing!!! Highly recommend!!!!

Unfortunately, with the changes in ownership and Dr Shenk leaving his practice, the quality of work…read moreand care has declined while the charges have increased significantly.

I had a bad experience with my 1st visit. I felt like they could of been upfront about cost and…read morewhen I went there they told me I had to pay for oral exam and x ray out of pockets. I contacted my insurance, and we were in-network, and they said that those fees should have been covered. La Toya said it was their policy to charge for these fees upfront and that they don't bill insurance for those fees. Overall, I have never experienced that at any other dental office, and she was extremely rude and had an attitude. If felt like she took this personally and was very unprofessional. I never knew staff could argue with customers. Hopefully management sees this and teaches her how to have better customer service and stop getting defensive when talking to customers.

I've been going to the dentist my whole life (about 17 years) and I've never been told that I had…read morean allergy to sls. I thought the dead skin and gum irritation was just normal. Recently, I switched to Towne Lake Family Dentistry and the hygienist told me that I was allergic to sls. I have to admit I was a little skeptical, but I decided to make the switch to sls free toothpaste and it was like night and day. No more dead skin and no more gum irritation. I am so happy with the service I received and I'm surprised that no other dentist has told me this before. Other than that, the teeth cleaning is excellent, and I am very pleased with the service as the staff are very friendly. It's rare that you find a place this good!

Great dentist Knowledgeable…read moreFriendly Explained everything Very concerned Modern equipment

Dr. Mitchell is an excellent dentist, but unfortunately the same cannot be said for the front…read moreoffice and billing staff at his new office. I really wanted to overlook those issues and continue bringing my family here, but when there are problems almost every time we visit, it becomes too stressful. If you're a new patient, my advice is to verify that the office has confirmed they are in-network with your insurance BEFORE your appointment--even if your insurance company lists them as in-network. The office says they verify insurance the day before your visit and will contact you if they don't accept it. Naturally, you assume everything is fine if you never hear from them and no one mentions anything at check-in. However, in our experience, they sometimes verify your insurance while you're already there, only to tell you at checkout that they don't accept your insurance and that you're responsible for the full balance. In all fairness for this instance, the balance was finally written off after I complained about it. The same applies if you're having anything beyond a routine cleaning. Make sure they've verified whether the procedure is covered by your insurance BEFORE treatment begins. I repeatedly expressed my concerns and was always reassured that things would improve, but issues continued to happen. The office considers it a courtesy if they don't collect payment at checkout and offer various payment options to make your payment. I don't see that as accommodating when the situation could have been avoided with proper insurance verification beforehand. In one instance when my husband was given the "courtesy" to not pay at checkout, the moment he left his appointment, I received a text with photos of his invoice, the balance due, and a payment link. I was also told that because the insurance policy is in my name, I am responsible for his bill and I will be sent to collections if the bill is not paid, which I found frustrating. I understand mistakes happen, and I know times are difficult for many families. That's exactly why clear communication and accurate insurance verification are so important. Unfortunately, I was told I am the only one having these issues with the office, even though they kept occurring. It's disappointing because Dr. Mitchell is a great dentist. Sadly, the ongoing problems with the front office and billing have outweighed the quality of the dental care for my family. I'll be relieved once this final bill is paid and we can move on.