Bad experience at check in. Very rude and loud lady with glasses at front desk. Yelled my name…read moreacross the waiting room. Back office staff and Dr Kasper were great, very attentive & proffesional.

Dr castello is grate don't get me wrong, what I find so irritating is having to wait two hours to…read moreeven be put in a room and then have to wait even longer to see the dr. Just to talk to him for 10 minutes. What sucks too is when you call its almost impossible to get through to talk to someone. When I needed disability paperwork filled out they continuously kept messing up on the paperwork causing it to get rejected multiple times. I honestly wouldn't recommend this place to anyone and if you do go be prepared to wait hours

Front staff is very dismissive unless you are a plastic surgery patient. I have an ENT referral…read morefrom my primary doctor and the person on the phone said "we don't do that here, Dr. Llaurado only does surgery" in a very valley girl tone. So, ok, they don't evaluate people for illness/cancer? Just wow. I pushed and said that he was the doctor I was referred so could she check and she said the doctor was booked out through September so... It was very obvious that they don't want to take regular ENT patients. If I wanted Botox or something cosmetic I'm sure the call would have gone differently! SMH

In December of 2018 I required surgery to remove a mass from my salivary gland. I had just…read moredelivered my second child and had concerns about going in for surgery soon after delivering. Dr. Llaurado not only answered all my questions but also provided much needed guidance throughout the process. He prioritized my concerns and was transparent from start to finish. He and his staff turned a stressful situation into a routine operation. My Husband and I are incredibly grateful and highly recommend his services.

I highly recommend Dr. Peng. Very professional yet very approachable. He resolved my issue and…read morequestions. Also, his staff was very competent and helpful. I drove almost 50 miles to see him, totally worth it.

Dr. Peng and his staff went well beyond my expectations. I needed to be evaluated ASAP and Dr Peng…read morewas able to see me within a few days when other ENT's closer to where I live had a waiting list months longer. He was exceptional, patient, kind, thorough, and a master in his field. I would go well out of my way to see him again. Thank you, Dr Peng and staff, you truly are a rare find.

I got referred to this doctor about a month ago & their front office ladies are really rude. They…read moresaid they didn't have a referral for me and hung up. Well I keep having flare ups as I have ulcerative colitis & I decided to call back. This time I have the referral # myself and they had me on hold for almost my whole 15min break. I called back and again they were super rude. I told them I just need to make an appointment and I'm on my break. I asked them to take down my number to call me back and let's see if that happens. Quality of care is overall and includes the way their staff treats you and so far not good at all.

This was both our first colonoscopy's. My wife and I had a couples colonoscopy (Back to back…read moredays/procedures). Dr. Raoufi and his staff are amazing!!! Professional, transparent and responsive. Excellent follow up.

Disappointed yet again! My close friend was told that his results for skin cancer/lymph node…read moreremoval and biopsy are in but dr centeno hasn't initialed the results allowing the receptionist to give him the results. She said she messaged him about it and he never replied. Today is Friday and now he has to wait thru another weekend wondering if he will have to do a cancer therapy such as chemo or not. What a terrible dr. Completely unnecessary.

This review is not for the doctor but his staff. Teresa the receptionist Whom answers the phone and…read moreis the first impression to Dr.Centenos practice leaves much to be desired. If someone calls in to request an appointment normally at a doctors office they get your name and birthdate so they can look through your chart as you go on about what is ailing you. She does not do this. She waits for you to tell her your name and birthdate And give her the long dialogue of your ailments then decides "oh maybe I'll should look you up in the system". Then she get your info looks at your chart and reads the notes you just told her about. Normally this would be no big deal but she is not friendly she's not patient. Shows no bedside manner not the kind you need in a doctors office especially a surgeon when you are dealing with people that are in pain or scared of the issues they are facing. Dr maybe some personnel training is in order. Note I am posting this for a patient of yours so that no retaliation from the receptionist will take place to them.

This office is amazing! I saw Dr Diana Garcia there, and she was extremely thorough, capable,…read morepatient, and made great recommendations for my care. The office staff is very friendly, has a high sense of urgency, doesn't leave you waiting. Overall, it was one of the best medical experiences I've ever had. I've worked in the healthcare industry for over 17 years, and I am currently the chief marketing officer for my ophthalmology company, and I have not had such a positive experience like this in years. Highly recommend this office.

For years I've been very happy with Dr. John and I decided to write a positive review for him. I…read morenoticed three yelp reviews giving him a one! This made no sense to me, knowing Dr. John as I did, so I was curious and read them. They all have to do with different physician assistants in the office, but nothing to do with Dr. John. I don't think it's fair that people are giving Dr. John a poor rating when they are unhappy with a completely different provider's care. I think he's a great doctor and apparently other people do as well. He has been voted best doctor in North Santa Barbara County several times as has his brother Dr. Bob Okerblom.

Dr. Gidney has helped my spouse with ablation for A-Fib in September 2014 and just yesterday for…read morePVC events, which are a different issue. I would really recommend Dr. Gidney. He is one of the top specialists in quite a large area. As far as that "1-star" review. They should know better to call 911 when they are having chest pains that radiate down their arm.

When I look at a review, I start with 1 stars, weed out the ridiculous stuff and see if there is a…read moreconsistent pattern for the 1 star review. I'm writing this review because I can see someone else had issues that appear to be valid. I had a dual chamber pacemaker implanted last fall. I met with Dr. Gidney who answered some questions and seemed personable to me. I also have hiked with a retired cardiologist who spoke positively of him, but wasn't aware that he was doing pacemakers. Dr. Gidney did tell me that the implant would be hardly noticeable which has definitely not been the case for me because I am not overweight and in good shape. In fact, and this is going to sound crazy, but I was awake when he did the procedure, being fed sedatives intravenously, no gas, and listening to the talk from the technicians who all really seemed competent to me and knew what they were doing. I believe they were Cottage hospital employees. At one point during the procedure I heard Dr. Gidney say somethig, not the exact words perhaps, like "This isn't going well" and getting really frustrated. I am guessing it had to do with getting the pacemaker implanted and getting the skin surrounding it to stitch up properly. And this is really the main issue, the skin hasn't healed properly and when I went into their office and told the NP she said it was all fine. Another review mentioned how cold these people are, this NP was no exception. She struck me as really inexperienced as well. I showed her stitches that weren't dissolving and she said they were a scab. At 71, I have had a few stitiches and my life and can certainly tell the difference. This woman in my opinion was imcompetent. There are 3 doctors in my family so I don't say this without that support. Recently the PA at the dermatologist office also noted the spot where the skin wasn't healing and still scabbed during a skin check and thought there wa something going on underneath and susggested I contact them, I would have but they fired me for calling out the NP inability to assist me and suggesting that she wasn't competent. I can't speak to the other procedures this Dr. performs, but I would definitely not get a pacemaker implanted by him or deal with anyone in his office. They truly are coldhearted and not competent at what they do.