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    Bernard Auto Glass

    3.4 (10 reviews)

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    Services - Bernard Auto Glass

    Auto mirror repair

    Auto mirror replacement

    Auto window repair

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    People searched for Auto Glass Services 1,119 times last month within 15 miles of this business.

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    Auto Glass Now

    Auto Glass Now

    (73 reviews)

    I called the Tucker location of Auto Glass Now on April 1, 2024, asking for the cost to replace the…read morewindshield on my 2017 Nissan Pathfinder. I was given a price of $210. I said great, and that I'd call back in about a week to get it done. I called back on April 12, 2024, to initiate the work and was told the price was instead $250. I asked why the price changed and was told that it was never $210 and there was no record of my ticket or quote. I was transferred to someone else who confirmed the $250 price. I expressed my frustration and said fine, I'll just call back in a few days when I have the additional $40. Today, April 19, 2024, I called back and was given a price of $343. I expressed my frustration immediately, explained the now longer history of this experience and was rudely told that the price I mentioned is crazy before being transferred to a manager named Wesley who doubled down on the $343 price. He said the best he could do is $310. I said this was a waste of my time because I could've simply budgeted for the accurate price weeks ago instead of wasting my time with this inconsistent organization. If you've had a similar experience, please share to help others make informed decisions.

    Had a branch fall on my back windshield while I was in ATL visiting some friends. Brought it here…read moreand while they did do a great job replacing the glass I now cannot get my liftgate to close. Which..... it was opening and closing just fine before I brought it in. I asked the guy and he said "I don't work on latches" and that was the answer, he didn't take any responsibility to fix the issue or at least help me get into contact with corporate who could help me out. I then reached out the week after and spoke to someone who was going to escalate the case to upper management. They stated that they wanted to see my repair estimate for what I paid to have the latched fixed after they broke it. Which was over $1700. After speaking with them I was told somebody would reach back out to me so I waited for a call. Follow up two weeks later..... after they wanted to address this concern still nothing has been done. I had to follow up with them and spoke with Mark who did nothing but argue on the phone with me about how "this is a common problem with Jeep and Mercedes Benz vehicles we see it everyday" yet the latch still was not broken until they touched it, and if it is a known problem than maybe you're not equipped to work on those two makes of vehicles?? I had to take the car to jeep and have the latch replaced for $1700 and the master tech at Jeep informed me that this is a rare case and that those latches do not just break on their own after explaining the story to him. Most reputable companies want to keep customers coming back and correct their mistakes.... Had this been the case I would've proceeded with the repair and moved on because accidents do happen. However.... Due to the negligence and the unprofessional employees that I have spoken to on the phone almost a month later with no resolution, I have now decided to take legal action. Seriously guys look elsewhere for auto glass repair work.

    Bernard Auto Glass - autoglass - Updated September 2026

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