Mr Spencer was very professional and understanding of the questions I had. I learned a lot through…read morethe process of getting a living will done.

From the owner: Specializing in: - Estate Planning Attorneys…read more- Attorneys - Civil Litigation & Trial Law Attorneys - Business Law Attorneys - Real Estate Attorneys - General Practice Attorneys

I would rate no stars if at all possible. I hired this firm to represent me in a custody case for…read moremy teenage children. At the time of this writing I have actually lost time that I originally had. None of my concerns were addressed and my attorney did almost nothing to stop the opposing attorneys claims. I provided a bibles worth of proof and information to their office that was never submitted to the courts. I put up with lack of representation for far to long. Luckily I had hired another attorney to represent me in another county in a custody case and armed with all the same information he got me everything I asked for with my youngest child who is only seven. They charged me more than my bay area attorney and lost me time. The worst part about their seeming tactic of just taking money and running is that my children suffer because of it.

To say that I am extremely disappointed and upset with the paid legal services provided by Susan…read moreAlbertoni and the law firm of Albertoni and Associates is a huge understatement. The lack of communication, failure to manage my case efficiently and in a timely manner, as well as the surprise charges for unseen and unheard of services is just the start. Susan was NEVER available. I hired her to be my lawyer, and never received a call back, answered email, or any type of communication that would make me feel comfortable that my case was being taken care of. Every time I called the office to speak with her, she was never available, and I was constantly told that she would "get back to me", but never did. Her paralegal, Sandra, never had any answers for me either. They made me feel naïve, over dramatic, and just plain stupid at times for just wanting to know simple, straight forward information about my case. I was always told that they were "sorry I just didn't understand". I'M PAYING YOU TO HELP ME UNDERSTAND. This was not my first time hiring a lawyer, so I know what a good one should do. A GOOD lawyer should make their client feel comfortable with every step of their case. A GOOD lawyer should review complicated documents and explain the legal jargon so that their client fully understands what they are sending/receiving from the court. A GOOD lawyer would make their client feel confident that they prepared well for any hearings by explain what researcg was done in preparation, what the strategy will be for their case, and what the possible outcomes could be along with how they would handle them. Susan and her staff never made me feel confident, comfortable, or happy with their services provided. I was never kept informed, and my attempts lto get the information myself never led to anything. Not only was my case already emotionally and mentally exhausting as it was, but Susan Albertoni and her Associates only added to that stress. I HIGHLY recommend that you look for other law firms to represent you so that you can avoid the same stresses and lack of representation.

Update: I am a…read morereturning customer/client, and Lisa has been super helpful. She is super nice, and her prices are reasonable. Trust me, call Lisa and trust the process! I will always support her business!

Location: Family Paralegal Services Date: April 13, 2026…read moreService: Probate Court Last year around the fall I started this journey to file paperwork for my child that was becoming of age and I require this paperwork to continue taking care of them. I went online I did research reviews and searched for services within my local area. I truly appreciate paralegal staff Lisa and the team and communicating with the clients the same day which rarely happens. Lisa went over with me at the appointment everything step by step made everything clear and precise I understood what I had to do if a documents had to be submitted by the doctor by myself it's a lot to process mentally and physically. Overall it's done Court is completed paperwork is completed overall I had a outstanding customer service experience at family paralegal services. I highly recommend you check them out when the time is needed.

I needed help updating our living trust. Across Town Notary was so efficient and knowledgeable,…read morethey made the process a breeze. They were timely, professional and my trust is perfect now. I will use them again, and I tell all my friends about them.

Julie was professional, convenient and warm person to work with in helping facilitate outlining our…read morewishes after we pass. This will alleviate time consuming probate. Julie provided a nice well organized folder to pass down to our beneficiaries and trustees. So happy to finally have this done and was easier than I expected.

Finally got before a judge after a couple of years of absolutely not motion only to let me know my…read morepaperwork wasn't complete. Professionals????

I received services from Kelly at CA Paralegal Services, and I am extremely dissatisfied with the…read moreexperience. When we initially met, Kelly presented herself as professional, attentive, and understanding of the sensitive nature of my custody case. I paid her in full on the same day, trusting that she would deliver the services promised. However, once payment was received, the quality of service declined drastically. What I received in return was a two-page document that I could have easily written myself. I specifically requested a declaration to be drafted, and Kelly assured me over the phone that it had been written and would be uploaded to their document portal for my review. That never happened. After a full week without any communication, I had to repeatedly follow up by phone and email. Only after becoming assertive did Kelly finally respond--just to lie again. She claimed the service I requested actually required additional payment and stated that all further communication must now occur solely through their internal portal. Despite her earlier assurances that there was ample time to complete the court response, the document--which I ended up writing myself--was never completed or submitted by her. My court date is now two days away, and I have received nothing of value from this service. I would strongly advise against using CA Paralegal Services. They overcharged me, failed to provide the agreed-upon services, and repeatedly misled me. This is completely unacceptable and unprofessional. Save yourself the time, money, and frustration--do not trust this company.