Let me begin by saying I just moved to Middletown about 5 years ago. I came from the Danbury area…read moreand I have been trying to find a new PCP ever since. I saw 2 different providers and needless to say I was not at all happy with the care I received. So the search continued... I had my first appointment with Dr. Marie Monticciolo in Rocky Hill yesterday. I felt that I needed to complete a review for the entire process, start to finish. From the time I called to schedule my appointment until the time I scheduled my next appointment was completely fabulous!! The staff at the desk were SO friendly. Dr. Marie Monticciolo also was so friendly... and knowledgeable...and thorough! She took me into her office first, and went through all of my active diagnoses and medications... then took me across the hall to the exam room and did a full assessment. I needed to make a follow up appointment per her request for something she was concerned about. She gave me some papers I'd need from her to have a few things done like blood work, and I was on my way!! The appointment took about an hour and I sincerely feel positive! She made me extremely comfortable and listened to!! I would highly recommend her to anyone whose looking for a PCP. A+ from office staff to Dr. Marie Monticciolo !!! Thank you all so much!!I finally found a new doctor!!!!

Marie Monticciolo, MD has been my primary care physician for several years. Both her and her…read morehusband (Richard Monticciolo, MD) run an internal medicine practice where one on one patient care is not seen as an inconvenience but as an integral part of their treatment philosophy. Prior to initiating treatment with Dr. Monticciolo, I was treated with several physicians through Hartford Medical Group. However, I was finding it increasingly hard to get an appointment, and once I did I found that I spent longer in the waiting room than actually having a consult with my physician. Many times I was not even seen by an M.D. but his or her PA. Regardless of who saw me, half the appointment was spent reviewing my medical history before getting to why I was actually there. I felt that I was a co-pay and not a patient and upon that realization I knew it was time for a change. Since I have begun to see Dr. Monticciolo, I have ALWAYS been treated by her. The practice is small (just her and her husband) and there is not a lot of frills to their office. You will not find your medical records stored electronically or fancy diagnostic tools, but what you will find is a doctor that knows her patients, is willing to talk (yes - talk) with them in her office before the examination, and refer you to another physician if she feels it is necessary. My medical records may be handwritten but I know that they have all been meticulously written by Dr. Monticciolo who - from the routine wellness visit to more serious matters - will give me sound medical advice and excellent patient care.

There is no trash can in lobby so you have to hold your tissue. There is no water fountain. When i…read moreasked if there was one the woman at the front desk pointed to the sink in the bathroom

COVID-19 era review: I was grateful that Kathy's was here last summer when a morning of carving was…read moreinterrupted by a darn good puncture. Being the closest to home we came here, where I got stitched up by a very patient staff. Stitching up nasty cuts while wearing masks and shields cannot be easy, but the staff were wonderful and got me fixed up ASAP. Switching from bedside to driver's side manner, there are super long car lines for drive-up Covid testing that rival shredding day at West Farms. Alas, you must be at Kathy's at five am, I learned one day at 7 am. Kathy's hired La-Z parking to make it a little more manageable at least. Of course no one wants to be here, but thank goodness they're here.

I have been a patient of one of the Doctors at this office. I have always been treated with…read morekindness and respect. An office with many doctors and other professionals can be very busy. Yes, I have had to wait on hold, but never for 15 minutes and if someone sounds short or rude, maybe they are very busy or just having a bad day. Something most of us have had once or twice, I am sure. I mostly use "My Chart" to communicate with my doctor and the office. "My Chart" is a wonderful tool to use for non-emergency communication with your doctor. Try a little kindness!

Rude and unhelpful. Often uncommunicative and unprofessional. I get the impression that the front…read moredesk staff really don't care about patients. No empathy at all

Dr Taddeo is an excellent, caring Dr who takes the time to actually listen to you and your medical…read moreissues. If he doesn't have the answer to your questions at the time he will definitely have the answer by the end of your appointment. Your health care is definitely the number one priority to Dr Taddeo and his wonderful staff.