So two days after I wrote my review, I was able to bring Ninja in for his fluid treatment. EVERYONE…read morewas very nice and accommodating, yes, even the one woman I mentioned before. Maybe she was just in some dire need of time off?? I did mention that there was no mention of them being closed on Christmas Eve on their website, vmail or door. They all seemed surprised but no one was apologetic. The vet tech however, did go out of her way to let me know that they would be closed this upcoming Saturday which I appreciated. Tuesday or Wednesday another vet tech called me and said that he had heard of my experience this past weekend and was calling to let me know in advance that they would be closed this upcoming Saturday. Now THAT is what I'm talking about. THAT is service, THAT is being considerate and THAT is appreciated.

Based solely on the receptionist answering the phone today at 8:30…read more EXTREMLY UNPLEASANT, DOWNRIGHT RUDE Granted, after a while the little people feel like all the power is in their hands, because they get to answer the phone and play gate keeper. No wonder vets across the country are suicidal! They want to help animals, but prices are sky rocketing and people move onto where they can afford. Very nicely I asked her 2x if she can give me a BALLPARK price of what neuter for a male cat costs at their clinic. She tells me she can give me a price of an office visit. ??? Is that what I asked? You do not recall 2-3 different totals for a neuter to give a client an estimate???? As in it's in 200's it's in 400's - so a person has SOME idea what you charge? You are a very rude little b---c and if I'd fire you if I was the vet and you cheated me out of that much income. This review is solely for today's gatekeepers, not to reflect on the vets or nurses

Dr Harvey Hayden, was truly one of the best veterinarians I've ever met. He did not do it for the…read moremoney , he did it for the love Of animals. God rest his soul.

The best bet Is seen in a long time my baby's love him his…read morecare is upmost extroudary his takes the time to know you and his clients the beauty

We have never received such amazing veterinary care. I have had a variety of pets over 24 years as…read morean adult and lived in 5 states and multiple cities. When we landed in upstate, we were on the hunt for a great practice to bring our furry family. It was by accident we found Bilmar when putting down our old cat last year as the amazing woman who came to our home and helped us say good bye to Tobe is married to one of the veterinarians at Bilmar. So, we took a chance (after being frustrated with care for years) and made an appointment the next time our cat needed help with a recurring URI. We have not been disappointed... far from it. Bilmar is the very best. Kind, caring, animal lovers, they care about the animals and the owners, INCREDIBLY well informed and thorough. Everyone from the front desk through techs and vets are amazing. We adopted a special needs dog last year rescued from a brutal breeding situation and Lucille just loves it there. She is always excited to arrive and when we do, she goes in the back with the staff with joy. Not a small feat for our velcro pup. To me, that says it all.

I have a complaint for Bilmar. I brought my puppy in for his last puppy shot and was informed by…read morethe staff that I was not to come in with him. The tech took him into the room and when he was returned to me I was informed that they performed a de-worming as well. My puppy was not scheduled for this. I had given her a stool sample for testing. When I asked why it was performed I got an argument from the tech. The vet had confirmed my distress, the dog was not scheduled for a de-worming. The dog had a reaction with multiple episodes of vomiting. I do not trust this office and will not return. Make sure you go with your pet when they are being treated.

My beloved cat had an emergency situation yesterday. They managed to get her in , run a test and…read moredetermine the results. Doctor was able to put up a prescription to alleviate her symptoms! I'm so pleased that kitty is on the road to recovery. Thank you so much.

They performed unnecessary tests when they knew the reason for the cat's upset stomach but went…read moreahead with X-rays and ultrasound. Then they told me the price would be $865 but then billed my card for $1000. Scam artists! Go elsewhere and only get what's necessary done. Zero stars wasn't an option

I have never found a more caring, compassionate, attentive professional than Katelyn. She goes…read moreabove and beyond what is asked of her. I am beyond grateful to have found her.

We got our labradoodle from them in December 2014 and he was the best dog, but then 2019 or so, he…read morestarted getting sick. He started losing his hair and weight and we couldn't figure out what was wrong with him. Then in June 2023, he sadly passed away. This won't bring him back or anything, but it makes me happy.

We have adopted two dogs from Hudson Labradoodles as puppies. One lived until almost 17 years old…read morewith no health issues - and the other is still with us at the age of 12 without issues. Curtis is exceptional - really knowledgeable and caring. My dogs LOVED him and his wife when we came to visit. I HIGHLY RECOMMEND them.

The great folks at tractor supply saved the day! My dog got loose (jumped out of the car) while we…read morewere grocery shopping - he went right into the store to get a cookie :) They put him in a shopping cart and wheeled him out to us - huge thanks to the team!