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Kokomo, IN

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Bergstrom Home Improvement

4.3 (6 reviews)
Closed • 8:00 am - 5:00 pm
Updated 2 months ago

Services - Bergstrom Home Improvement

Guest house or ADU construction

Manufactured home construction

Modular home construction

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Peaks N Valleys

Peaks N Valleys

(2 reviews)

Incredibly shotty work and poor customer service. Refused to accept responsibility for damages…read morecaused to window as they chucked old shingles off the roof. Refused to replace rotten plywood, saying it was "just a soft spot," and we could "brace it from inside the attic." Attached the dripedge with common T50 staples (against IRC code). Cut shingles too short (also against IRC code). Cussed me out on the phone when I tried to address the problems with them, given that we are still well within labor warranty. The owner Subankia Edminster (Carpenter) also likes to put up 5 star reviews for her own business or have other Carpenter family members add 5 star reviews to raise review stats! :x

Peaks and Valleys installed a new roof for my husband and I 3 years ago. They damaged a window on…read moreinstall and refused to take the blame. Clearly roofing shingles with nails had been chucked off the roof, scraped the glass and cracked the casing. EVEN THOUGH there was no damage before, damaged now after you AND we had given you a tarp and boards to protect our property with?! :/ OK Peaknvalleys.... NOW we discover, as the entire dripedge and gutter are falling off the house. They used a staple hammer that dented the dripedge and damaged the fascia board underneath. So whatever weak staples were there, half bent and broken, have let loose of the now rotten fascia board...all because they didn't want to do this properly. I set up a consultation as this roof is supposed to have a lifetime warranty, two young men came out and told us it is not their problem. I called again, dissatisfied with the answer I have received, knowing their company did not complete the job properly, and Jim hung up on me, refusing to allow me to speak to the manager. When I finally got ahold of the manager, it became clear why I was having so much trouble. These is a scam. The manager screamed at me for treating her employees so poorly. I HAD questioned the competency of her workers, but who wouldn't?? The dripedge was supposed to be new with all new roof and is dented in several spots, with so many bent staples in it, that is it clear they either A. Chose to ignore an already bad fascia board OR B. Didn't ensure the fascia was properly nailed into place before they tried to nail in the dripedge with their weak T50 (common household) staples!!! Well, the manager/ owner allowed to me to introduce myself, before she raised her voice at me and hung up on me as well. Don't go with this business. They offer a warranty that THEY DO NOT HONOR!! And the level of incompetence is UNREAL!!!!! If I could give them a zero, I would.

Bergstrom Home Improvement - windowsinstallation - Updated October 2026

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