Berg Heating installed a Payne Furnace in our home years ago, and I'm very sorry I forgot to leave a review for you. May I thank you for installing this pilotless furnace in our house! No more lighting or re-lighting a pilot light! Our house received an upgrade with this highly efficient heating system! Thank you for the service and expertise. read more

they came quickly to asses my broken furnace and propose a solution. great company, would recommend !

Give Dwayne a call if you have a natural gas appliance need. He will answer any questions you may have and will provide you with information for your gas appliance repair or replacement needs. read more

My company has used Berg's Heating & Service company for over 13 years and I consider them the most reliable , knowledgeable and especially the fair pricing of all the installations they performed .They are really nice to work with in the many years I have been in construction. It's time to acknowledge good companies that stand behind their commitments especially the ones that have worked side by side with my construction company. I Never had any issues whatsoever with them. If a problem arose, they would handle it as promptly as possible. I Recommend them to anyone I know who may need a new heating or air conditioning system for today or in the future. read more

I called yesterday saying my heater was not heating. The phone rep took my info and told me to expect a call back. Today I had not heard back so I called in again. I was asked for my info again and was told that someone will contact me "as soon as someone was available". I asked how long I should expect to wait for that to happen (a day? a week?) "I do not have that information" was the response. "how long does it usually take for a callback?" "I do not have that information". "Do people regularly have to wait for over a day for a response?" "I do not have that information". I understand folks get busy and that it may require some patience to wait for a call back when that happens. Being unable to provide an estimate for that wait time however is bad customer service and does not speak well for the business as a whole. There should be some ability to at least provide an estimate for a response even if qualified. The fact that this business will not give one and is terse when asked says this is not someone I would want to do business with. Their capabilities may be great but if their customer service and communication is this poor Ill take my business elsewhere. read more

My 48-year-old furnace broke after another company cleaned it and didn't know how to fix it. Berg's was able to come out and fix it within 10 minutes for a very reasonable price. Im so thankful Berg's was able to resurrect it for another few years! The only negative was that they forgot my appointment and had no record of it. Luckily they live in my neighborhood so they were able to stop by anyway. read more

Thank you so much for the prompt and efficient service! We called and they came the next day and were able to repair our furnace for a reasonable price. Highly recommend this local, family owned business. read more

Really about as good as it gets for the price. After hiring a heating contractor and waiting over a month for him to start the work, he came in and said "I can't do the job because of the space limitations" on the DAY HE WAS SUPPOSED TO START. So I took my friends recommendation and called Duane. He came out immediately and was so incredibly knowledgeable and kind that I couldn't wait to start. He and his grandson installed central heating in our old home and it took him about 3 days to complete the job. He also ripped out our old crappy wall heaters and patched the holes. We've also got a funky house with a funky attic and he and his grandson did not complain once while doing the whole install. Super friendly and knowledgeable and could not recommend more. read more

We just brought home our new born son and of course the heater stopped working. This was during a cold snap so everyone was busy plus not many of the newer technicians work on old systems. When I initially called Duane he said he was booked 3 days out but when I told him where I lived he said he could drop by really quick. Duane works with his grandson and it ended up being a quick fix. I would recommend them for any work but especially older models. It's clear they have an extensive knowledge of the types of systems installed in the area. read more

Just had Bergs heating install a new. Carrier heater. What a great. experience called him came out gave me a good quote the following week installed it in 2 hours. I will use him again if I have any heating issues. Highly recommend read more

Wonderful people. Left my contact info with their dispatch/intake person, told them I had a bit of an urgent need as my heater suddenly stopped working. They called back the same day and were willing to come by the next day (at this point I had called the first 3 pages of Yelp for HVAC in the Bay Area with no one available). Promptly arrived the next day, fixed my issue in under 5 minutes which was a small mechanical piece in the furnace that was loose and refused to charge me for it. I would highly recommend them because they were available, prompt, on time, super courteous, knew what they were doing! read more

After saving for a year to buy a new furnace, per another company. I called Bergs heating for an estimate. Bob was great. He took one look at my furnace and said, "this can be fixed, its not that old". 1/2 hour later, a small part and I had heat again, for a very minimal charge. He saved me $2500. read more

My heater was showing its age after 45 years of service... so I decided to call Berg's from the reviews I've read here on Yelp. He returned my call promptly, came the following Saturday to check out my current equipment and had the replacement furnace ordered and installed the following Wednesday. Wayne and Zak were friendly, quick and did a nice install. They even offered to haul away some old sheetrock from a recent electrical upgrade. Highly recommended! read more

Berg Heating came to the rescue with a super fast, efficient fix for our old gravity fed furnace. PG&E restored gas service after a short shut-off and when then came out to relight all of our gas appliances, our '50s Mars Furnace decided not to kick on. The PG&E tech claimed low voltage on the pilot generator and left. Since the furnace was fine a few days before, this did not make sense to us. One call to Berg and it was clear they were knowledgeable. They were able to squeeze us in the same-day, which was great since another night without heat would not be pleasant. Berg not only identified the problem almost immediately on arrival, but also had the issue resolved (soot/dust cleaned out, proper adjustments made to the pilot light) within minutes. In the past all I've gotten from other heating companies is a quick look with outrageous repair estimates ($900 for a pilot generator which was clearly not broken) and more often just a straight push for a new $10,000-$12,000 unit. Not Berg. Berg is fast, honest and they know their stuff. Berg Heating brings the experience every homeowner wants! read more

My furnace has been acting up all winter, so I finally decided to replace it. I called Berg's first, since I always like to support local businesses in Pacifica. The owner came out within a few hours and had an estimate for me later that day. In the meantime I also found three other vendors on Yelp, two of which came out for estimates and one did it over email/photos. Berg's had the best price out of the four for the exact same Bryant/Carrier furnaces so I moved forward. They had the furnace ready to install three days later. They arrived on time, removed the old furnace, and did a great job with the new installation (and even re-wired my nest to make it charge better). Overall a perfect five star experience. I highly recommend Berg's and will absolutely call them again if I need any other services. read more

My 15 year old furnace was making a loud noise. Bob diagnosed the problem within minutes. He returned the following day with the part, and was very fair with the price. I highly recommend Berg's for any furnace maintenance needs! read more

I called Berg's Heating based on his reviews on Yelp. I initially spoke to his call screener. Wayne called back shortly. He was able to fit a service call in before the end of the day. Once at my home he quickly figured out why my furnace wasn't working. Replaced the electrical part with one he had on hand in his van. His fee was reasonable. And he was a pleasure to meet. read more

Bob Berg replaced our old heater and ducts, and our entire experience with him was amazing. Starting with the estimate, we obtained several bids, since this kind of work can be expensive, and Bob's proposal was the most reasonable and straight forward. No gimmicks or promises of discounts to try and win our business. The work itself was high quality and went without a hitch. Bob patiently worked with us to schedule the work around other projects we had going at the same time. Bob and Zak were very pleasant and easy to work with, and they left the work area in a super clean state. We could not be happier with the results and the experience, and we highly recommend working with them for any heating needs. read more

A most professional and satisfying transaction. Duane listened to my assessment of the problem, flipped the furnace switch, and diagnose a dead motor in the troubled furnace. Within one hour the next evening all was warm and toasty. The final cost for the fix was reasonable and I am one satisfied customer. I highly recommend Berg's Heating & Service Co. Nothing like a working furnace on cold days. Thanks Duane. read more

Wayne was right on time and fixed our furnace in exactly ten minutes, other reviews are right on he is a great guy and after PG&E spent an hour trying to figure it out he cleaned the pilot connected an extension wire to the thermostat line and the furnace click on, a 1949 unit. Wow this service was wonderful and nice person too! read more

A most professional and satisfying transaction. Duane listened to my assessment of the problem, flipped the furnace switch, and diagnose a dead motor in the troubled furnace. Within one hour the next evening all was warm and toasty. The final cost for the fix was reasonable and I am one satisfied customer. I highly recommend Berg's Heating & Service Co. Nothing like a working furnace on cold days. Thanks Duane. read more

Berg's Heating was recommended to us by friends who had to replace a furnace recently and expressed high satisfaction with the job. My experience was great too. Duane found time in his busy schedule to stop by and diagnosed a problem with a circuit board on my furnace within minutes. He then left to find a replacement part , returned with it in a couple of hours and my furnace is like new again. I was very impressed with Duane's timeliness, knowledge, high professionalism and most of all reasonable pricing. I would highly recommend Berg's heating to anybody. read more

Great service from Duane! Our furnace's draft inducer motor had seized up, and I had considered replacing it myself, but looking at the time and cost to get and install the parts, I decided to call Berg's Heating & Service that morning. I spoke with the answering service, and Duane returned my call quickly in a few minutes. Though it appeared he had a full schedule, he was able to schedule a visit at 4:30 that afternoon. At a little past 4, I was pleasantly surprised to get a knock on our door. Duane came in and quickly confirmed the issue. He removed the assembly, and took it to his van. Within 10-15 minutes, he was back. Duane had to saw off the motor shaft from the fan and install a new motor and fan, which I was pleased to have him do. Duane said these motors have to work with the hot flue gas, so their lifespan is about 10-12 years, which is about right as the furnace is about 13 years old. In a total of 30 minutes, the furnace was up and running. From my perspective, the total bill for the repair was reasonable and actually less than the cost for a complete assembly, so I was so pleased to have Duane do the repair on our furnace. Awesome! read more

My furnace failed and Berg came out and fixed it quickly and at a reasonable price. I highly recommend them.

We contacted Mr. Berg back in January after having gone months without a working furnace due to a failed gas control valve in a ridiculously old unit (original equipment to our house, built in '61). After having done research and contacted a couple of other contractors, I reached out to Berg's Heating & Service Co. Mr. Berg had an advantage in that he is a neighbor in Pacifica and knew exactly what unit we had based on having working familiarity with many of the homes on my street. He was responsive, honest, straightforward and professional... did a wonderful job and we are and remain very happy with our new unit. read more

We finally decided to replace our 60-year old gravity heater, and Bob Berg put in a new Payne 70,000 BTU gas heater. At first it was too loud, and Bob checked with his supplier and found that Payne had just in the last month boosted up the blower from 1/5 to 1/3 horsepower. So he swapped out the higher power motor with the lower, and also put some insulated tubing into the air intake. It worked! Acceptable sound level and nice clean efficient heating. Bob bent over backward to make sure we were pleased, didn't charge any extra for the unplanned extra work. Both Bob and Zack were great. Highest rating. read more

Me. Berg came out the same day he got my message that I needed help with a furnace at a rental house I have. I met him there and he was a very pleasant man. I was so frustrated with this furnace. My tenants had problems with this furnace for two years. Every time it got cold they would turn on the furnace. It would work for awhile then start blowing cold air. I had two different companies come to fix it a couple of times each during the two years. I spent several hundred dollars but it still didn't work correctly. I was so frustrated and worried for my tenants being so cold that I.was ready to tell Mr. Berg to rip it all out and put another one in. This furnace is only about 6-7 years old. I had the original old wall heater taken out and new central heating installed. Mr. Berg went up in the attic to look at the furnace. He had already turned the furnace on and it seemed to be running fine. He checked everything out and found an old corroded and dirty flame sensor! No one else had figured it out. It was so simple, but no one had thought to look at that. This tiny little part was causing all the trouble. He cleaned the sensor until it looked new. My tenants are so thrilled to finally have heat. We have had a real cold spell and the house is near the ocean so the tenants were freezing. Mr. Berg gave me a bill for $100. I was surprised, I thought that was very reasonable. What a relief to not have to constantly deal with this furnace! I will use Berg Heating in Pacifica every time I need that kind of service. It's nice working with nice people. read more

Your review helps others learn about great local businesses. It has been 18 years since Berg's replaced our old furnace. First, I was so relieved Mr. Berg is still in business. I called Monday morning and left a message with his answering service. He called back in less than an hour. He stopped by in the afternoon and repaired the problem in a jiffy. I was fully expecting a furnace replacement, but all it needed was a new part. Thank you Berg's Heating. Please don't review this business if you received a freebie for writing this review, or if you're connected in any way to the owner or employees. read more

I decided to call Berg's after another company came to my home 3 times with different parts in a 1 week span and then told me to replace my entire heater unit. Our friend then recommended Berg's. Berg's was fast, courteous, knowledgeable with much better pricing. In 15 minutes Berg's told me that my heater was in good condition and all it needed was a valve that he fixed the next day. read more

greatest guy i ever dealt with i called to have my heater looked at he came over took some notes and came over with a new motor and it was under warranty i couldnt believe it honesty is hard to come by read more

Berg's installed our heater a couple of years ago - worked perfectly until the pilot light failed to come on. Called Berg left a message returned my call the next work day. He came over and replaced a part for a very reasonable price, was on time, very friendly and honest. A very nice man who will have my business as long as his company is around. Thank you for the great job! Two thumbs up!! read more

Friendly and prompt service. My only gripe is that the technician was difficult to contact for a time estimate while he was away repairing my furnace, but he did manage to find replacement parts on a holiday and fix it. Overall, I would certainly recommend Berg's. read more

We are so impressed with this company. They helped us with a very difficult situation and were speedy and professional. The job was completed quickly and professionally. Our basement was left in perfect order and all of the work was done to code. Look no further for great help at a great price. You will not be "over-serviced" as we had seen with other company's bids. read more

I called 1 day before New Year's Eve, he was by the next day and got the job done for the tenants and everyone is happy. Thank you for the great response and job. read more

very mad at this contractor, never returns calls, we waited allday for him we had to call, he told me he was going to try to get here today and maybe try to get there on friday,trying is not doing, people cant go with out heat on a try, that seems to be his out, trying not good i will never use this co again. read more