The only redeeming quality that this company his the son, Robert. I hope he can get away from his…read moreoverbearing, disrespectful and unprofessional father and grow as a businessman. We got a recommendation from a local neighborhood group for this company and saw reviews on here. I guess I should have been drawn away when the owner, Frank, called the other company that we had out for an estimate previously, idiots. I chalked it up to him being honest and older. No, it was a sign that he is unprofessional. I understand being busy, but my husband and I had to call him back to schedule times. He fumbled through a notebook to find us. This should have told us that we would not get any kind of invoice or receipt. I wrote down all that we wanted done in clear outlined details due to me being at work and my husband supervising. It was repeatedly asked for the 2 of them to keep their masks on in our basement as we didn't have airflow. My husband asked about covering some of our belongings due to them being collectable and we were told it wasn't needed, but they did indeed get dirty. A wall was mis-cut for a switch in the basement and it was not made aware, in fact Frank made a point to gloat about his expertise and what a great deal we got. There were 3 screws on the floor under a light that was put on in the wrong direction then was asked. There was debris all over the floor and our bed, pieces of wire and dust as well. 2 wires were fed into one breaker into the junction box. This is a code violation and fire hazard. Frank told my husband that the existing lights in the basement couldn't be used in our laundry room due to them being a fire hazard but when I got home he told me I could use them. I called him on that. I also asked them to please wear the masks properly the next day as we could not afford to even get the regular flu. Frank proceeded to tell his opinion on people who choose to not get the vaccine. This is unprofessional. As was arguing with his son in our home all day. I called him later that evening and told him we didn't wish for them to return to finish and asked what we owed them. He said "I guess I had that coming!" He sent Robert to get the check and he apologized for his father's behavior stating he was "old, didn't know when to shut-up and was about 1 year from retiring". Still unprofessional. When I called another licensed, bonded and insured company with professionals who insist on wearing masks, booties, clean appearance, manners and write up proposals, they stated that the wires in the breaker box were not to code and had to be fixed 1st. I called Frank and he became agitated and rude. He said the company didn't know what they were talking about. He didn't know who they were. I refused to give the name, not his business. He said he did professional work and that I got a great deal. He told me it didn't matter, he knows everyone. He told me to stop harassing him and get a lawyer. I called him right back. I told him I would like a couple hundred dollars refund for the cut marks he left in the wall that will be difficult to fix and the breaker box. He said I was "way off he mark". He told me to have the other company call him and he could tell them how to do it for $20. I told him he was unprofessional and hung up. I never mentioned a lawyer. I just wanted some funds back since I was having to fix something that he did incorrectly as well as he made unprofessional mistakes on my wall. Please stay away from this company!

The guys just left. Got my issue fixed right away. Were very friendly and rates were reasonable…read more Even gave me a tutorial on what I was doing wrong. Thanks!!!!

He did an emergency mow on a couple of acres for me. He did a fantastic job. Super nice and…read morepersonable guy. Would highly recommend to anyone. Fast service, reasonable rates, great demeanor. If I ever need lawn service again he will be my first call.

They are the greatest bricklayers I have ever seen in my entire life. The owner, Nathan Johns, is…read moreone of the kindest and friendliest men I have ever known. He usually answers his phone quickly and if he misses the call, he usually calls you back immediately. They get the job done really quick. They also price the bricks and stones at a decent amount of money. If you want anyone to build your house, I would recommend Dobrinich and Johns Brick. They built my house out of brick and my fireplace out of stone and they look amazing. If I were to ever need a bricklayer again, I am most definitely going with Dobrinich and Johns Brick.

Carl does a great job! Fast professional great to deal with!…read moreHave used him for years!

I was having some work done in my basement and needed to have my hot water heater moved and the…read morecompany doing the work, recommended Hansen. I'm glad that they did, because being new to the Riverbend area I may not have found him on my own. Plumber Dan is a one man show, so be patient. He's not only the plumber, he's the receptionist and bookkeeper, too. He'll get it all done and do a great job, too. When I first called Hansen, I got a voicemail, so I left a message. I explained what I needed done and left my number. I didn't get an immediate call back, but it wasn't an emergency and we were going into a week-end. When I did hear from Dan, it was via text. They were, professional and complete sentences with no abbreviations. I thought it was odd, but once I learned he was a one man show, it made sense. Anyway, I answered his questions, took the pictures he quested and sent them back. He responded quickly and scheduled an appointment. The day he came to do the work, he was prompt and efficient. After moving my water heater, he explained some things to me. He didn't do a hard-sell, but he informed me that mine was 29 years old and when he moved it back after my other basement work was completed, it may not work. I listened and I knew 29 years for a water heater was a long life and I better get a new one. Once my basement work was completed, Dan was quick to get my new hot water installed. A man can only live so many days without hot water. Again, he was right on time and the installation went as smooth as silk. Once they got my old water heater out of the basement and loaded in the truck for disposal, it was obvious I needed a new heater. Dan is a great plumber. He's the one I'll be calling the next time I need one.

An outdoor faucet at home suddenly started leaking about a bucket of water an hour. Hansen…read morePlumbing came to the rescue. Dan quickly returned my phone call and was able to be on-site within 30 minutes. Truly wonderful! Hansens quickly diagnosed the problem, talked me through the issue and the fix, and got everything sorted out in under an hour. Would definitely call Hansen Plumbing again.

Encore helped me say good-bye to my Mamie Eisenhower pink bathroom in my new home. During the…read morepandemic, I moved back to my original roots from STL. The house I choose, the previous owners had updated everything except the master en suite. Which was actually a win for me, because I got to do it my way. Choosing the company to do my remodel was a no brainer. Encore had done work for me years ago when I had to put a walk-in shower in my moms house and they've done two bathrooms for a cousin who also lives in the area. So I was familiar with their work and I'll tell you now, they did not disappoint. When I lived in STL, I did a new bathroom in the house I sold to move to Godfrey. Working with a top design company in STL and dealing with a small town remodeling business are two different experiences. In STL, everything was done by computer and in Godfrey it was done old school, it was all hand written. I had computer enhanced drawings in STL and in my new small town, I had to visually create it in my own head. When it came to cost, I liked the small town price. Same amount of work done and not having all the fancy computer stuff, I saved big time. Michael was my salesman/designer and he was great. I went in with my wish list of features I wanted in my new en suite. Once in the showroom, I pointed out what I liked and also shared with him, what I liked in the bathrooms he had done for my cousin. Michael took my ideas, tweaked them a little and presto, I had the en suite of my dreams. During the construction, the team was punctual every morning and their attention to details and daily clean-up was impressive. They tore out my old bathroom and it was not the demo you see on HGTV. The demos on HGTV are dramatic. The only time my demo came close to those on HGTV was when they had to break up the old pink tub to get it out of my house. My new en suite has a walk in shower with a rain shower and a traditional hand shower, too. At the rear of the shower stall, I have a cedar bench that folds up against the wall and I have a nook cut to corral my "beauty stuff". Best of all, my barn door style doors slide both ways and are clear glass to add depth to the small bathroom. The vanity counter was custom built to fit between two wall and they used another locally owned company. The hand made details really made a difference. I am thrilled with my new bathroom, do not miss the pink tile at all. When: April 2021 Why: Bathroom Re-model

I would love to write a review about their work quality, but unfortunately they didn't show to the…read moreappointment that was set up to get an estimate. No call to say they'd be late or to reschedule, just didn't show up.

If you own rental property in moro il on oak st. This is the worst property I lived around the…read moretrees are over grown and its out of site.

I called when our AC shut down in our rental property and in very warm temperatures. When I called…read moresomeone actually answered the phone. They obviously got the message to him and he was able to show up within 30 minutes.

Just needed a quick cut because my lawn was getting out of control. He quoted me within the same…read moreday I called and came and cut it at 8 am the next day! Quick, efficient and super nice! Thanks again!