Great food and service. The waiter was very nice and cheerful and helped to make the experience…read moreeven more meaningful. Food took a bit longer to come out but they took care of us with free dessert. Would definitely come again!

Stopped here for lunch. I had the bratwurst and rosti. Wife had a vegetarian pastry with salad and…read moremy daughter had the chicken satay with fries. It was fine and A-OK is a good way to describe the whole experience. My wife loved the vegetable pastry. Salad was good. Chicken satay was a bit dry. My bratwurst and rosti dish was good but not the best I'd had in Zermatt. Service was OK and food came out fairly fast. At the time I visited, the servers didn't speak much English and, even though my German seemed to work elsewhere, it didn't work here. Had a problem getting my credit card(s) to work in their handheld machine and it took a while to pay. They finally had to take my card to the hotel reception to get it to work. There are much better places and, I'm sure, places not as good in Zermatt. But, the price was OK for Zermatt at CHF70 for three people. Fine for lunch and a coffee or beer or quick bite before getting on/off the train.....station is just across the street.

This hotel is beautiful but it's experience is shameful due to the standards and values of the team…read morerunning it. We were told our luggage would be picked up by 2pm and so when we got back up from the gondola at 2:30 and saw our luggage still waiting we had no choice but to wait for the car or walk to the hotel. We chose to walk so we can settle in earlier and get ready for our plans. We were told we can get on the 4pm ride back up to the gondala, which then we were told actually leaves at 3:30. Because our luggage arrived late, we could not be ready in time for the 3:30 car. Another occurrence- we were told everyday we could take a 3:30car to the gondala so at 3:15 when I told them we would need a ride, they told us they were full and not drive us up. It's an uphill 15 minute hike by foot, and my partner has cancer and can't frequent that trip. The lack of accommodation and adherence to the expectations the staff set really was upsetting. On top of that, the pool is much too cold to swim on a chill day and our mattress has blood stains on it. I was told my meals could be accommodated as a vegan and for breakfast all I was offered is bread and fruit cup. Beautiful hotel but not worth the price.

Excellent pasta dishes and risottos. We were a group of 6 and had a great dinner on the covered…read morepatio. A bit outside the core of Visp, it's still less than a 10 min walk from the train station. Short distance but enough to bring prices down. The group had seafood risotto, lasagna, pasta primavera, etc. Definitely worth the short walk !