I've passed this place a million times, but have never been here. Recently, I attended a funeral…read morehere and all I can says is that the service was pretty nice. The chapel was a nice space, well laid out, well lit, clean and looks like it was good for seating at least 200 people. The staff seemed nice and willing to assist with whatever was needed. The cemetary is huge and the grounds seem to be well kept. The plot where the burial was had a nice setup and the entire procession seemed to go well.

My Mother was buried here in 2003. I go to visit on Saturday's and have every Saturday since 2003…read more My Father bought four plots. The people that run the property are very disrespectful to the burial spots. I've had the brass vases run over . They dont water the grass. I'll buy silk flowers only to have them thrown away a week or two later. But some people have silk flowers that have been there for years. But they don't throw them away. They pick and choose. When you talk to the office, they lie and make excuses. My father passed away in 2025. And these people lied to me to get me to sell the other plot. One of the remaining plots was in my name, the other remaining was not. Be careful of this place.I didn't have a choice of picking a spot for my parents. If I did. I would never have gone h

A big thanks to Michael V, his ground team for helping us locate some plots we recently purchased…read more We were at loss where exactly they were but Michael and his team went beyond on trying to help us which I really appreciated.!! Now we know exactly where we will be. Thanks again, he was very helpful!

7/9/2026: (Down from 4 stars) Unfortunately, I have to lower…read moremy previous 4-star rating to 2 stars. While my experience here in January 2024 was good, the service during my Aunt's recent funeral was filled with unnecessary struggle and communication issues. From the very beginning of the planning stages, I noticed a severe disconnect. The funeral associate handling our arrangements, Jonathan, was continuously difficult to get in touch with. There seemed to be no sense of urgency on his part to communicate. I even tried to make things easier for him by offering email as our primary platform instead of calling, but the responsiveness just wasn't there. Because we had to postpone the original funeral date by 8 days, our process was longer than usual, which made reliable communication even more critical. We had to specifically prompt him just to get the obituary loaded onto the main website. When the postponed service date finally arrived, we discovered that the printed program cards had the wrong day of the week on them. While the numerical date was correct, the day itself was wrong. For a family, these programs are meant to be a lasting keepsake; instead, it looked sloppy and made it seem as though we hadn't tied up our loose ends. Just when we thought we were nearing the end of the process, communication went completely nonexistent. I ultimately had to call and demand to speak with someone else just to find out why the death certificates were taking so long. We were finally told that they were simply waiting on the doctor's signature. While that delay is entirely understandable, the complete failure to communicate that status to us is not. There are certain professions that require immense sensitivity, empathy, and care toward family members. Funeral directing is absolutely one of them. Our family is very small, and we were already spread incredibly thin. After spending countless days in the ICU with our loved one, making difficult decisions, saying goodbye, and planning a service, I desperately needed the funeral director to be the supportive caretaker I was hoping for to help us close this chapter. Instead, I walked away exhausted and deeply disappointed. ---------------------------------------------------------------------------------------------------- (originally 4 stars) 1/15/2024: Writing reviews for funeral homes is always difficult, but maintaining objectivity is the best way to help other families navigating these spaces. I have attended three services at this location over the years--most recently this week--and wanted to share an honest, balanced perspective on the experience. Traffic Noise: Because the funeral home is located right off the highway, the exterior traffic noise is incredible before you step through the doors. While this isn't something the establishment can necessarily control, it can be a bit jarring and disturbing when you are actively grieving. Having not been here in a few years, I noticed the gathering room has been updated with a less traditional look. They have replaced the carpeting with a wood-style flooring. Seating: Personally, I found the new individual chairs to be quite small and uncomfortable. The older, pew-style seating felt much more inviting and comfortable for longer services. The staff here are incredibly welcoming, warm, and attentive. They did a fantastic job setting up a beautiful, personalized themed display table for my uncle. They were also highly accommodating with our schedule. Since we were hosting an off-site luncheon immediately following the service, it would have been difficult to pack up all of our personal photos and flowers right away. The staff graciously allowed us to leave them and return later in the day to pick them up, which was a huge relief. The burial grounds are very pretty, especially with the beautiful new expansion they have added. Having stood right alongside my Aunt through the planning, costs, and service, I can say the experience was ultimately a good one.

Both of my parents had their visitation and memorial services here, though they opted to be buried…read moreat another cemetery. The last funeral service was last month for my father who had passed away suddenly. I didn't play much of a part in preparing/planning my mom's funeral so I can't comment on that so I'll focus on the latest one. The funeral home was promptly contacted and we made an appointment to meet up (not until 5 days later because they were booked until then) and we met with Cer who was professional and very responsive. In fact, everyone there was very accommodating. My father had made plans for this ahead of time so we only had to make more minor decisions within the "package" he had paid for. That was really a pleasant surprise because it is a lot all at once - especially when no one expected it to happen. The place is a more practical building though the inside is clearly Asian influenced. I quickly realized most of the people that go through here are Asian. Everyone at the receptionist's desk is approachable and helpful. They also won't kick you out (we accidentally lingered a little longer than our allowed time for the first day and they just waited for us). They offer all sorts of services from Buddhist to Church ones and will accommodate as best as they can to personal requests. We only met Cer that once but she was super responsive via email thereafter. Our visits after that first time, she was busy... somewhere. We opted for Friday-Saturday service dates and she wasn't available those dates but it still went smoothly thanks to everyone involved. They have two large rooms where you can have your service in. Both have a kitchen. One room is a little bigger than the other. They seem pretty clean with plenty of seats. They were also very helpful when we asked to see our Dad so we went a separate time for a private viewing in the back. Again, no rush. Be prepared for some time to pass between each step. They are busy and when we finally scheduled the actual service dates, they ended up being just over 2 weeks out because that was the earliest available. Overall, as good as it could be all things considered. Very helpful and prompt without being overbearing or pushy. They don't try to sell you MORE which is great. (I do recommend getting a "package" for the ones you leave behind if feasible because that was extremely helpful.... The entire process could have been a lot more challenging and time consuming without it.)

Waited for 15-20 mins and no one came to help . People were inside laughing clearly there doing…read moresomething but no one at the front to offer assistance.

Amazing service at the funeral home made sure everything went perfectly! Allowed us our dog at the…read morewake and Kevin made us and our family so comfortable during this time! Amazing guy who did everything in his power to make this an amazing experience for what it was!

Ross Dettling responded to our need immediately. Sensitive to our immense grief over losing our…read moreeldest son in a tragic death, Ross took great strides to guide us through the process so we could honor our son's life. He helped us make arrangements with the church and took care of the details so that we did not have to. We are grateful to the entire Dettling family and staff for taking care of us.

In Loving Memory of Aldaberto Guerrero [ 1920 - 2010 ]…read more My wife and I write to express the appreciation and gratitude for the help and service Dignity Memorial provided for our beloved father, Aldaberto Guerrero, who recently passed away. As family and friends traveled from far and near to visit, to pray and to celebrate the life and times of our father, we were glad to work closely with Ron Young. Mr. Young's approach was professional and personal. His work is valuable and a rarity during an emotional charging event as is any death of a loved one. One specific example of Ron's personal, but professional help was on the eve of Mr. Guerrero's visitation and viewing. My wife, Rosy, and I placed a late evening phone call to Dignity Memorial to contact Mr. Young. After leaving a message for him to contact us, no block of time expired before he reached us. My wife and I were surprised and grateful to hear from him at such a late hour. When we spoke to Mr. Young, we expressed our family's wishes and amendments to the initial itinerary to include funeral plans. I was certain Ron was going to explain that our family's needs and requirements would be impossible to provide because of the short notice. Yet, Ron would prove my initial feeling and thought to be wrong. He described what and how he would work to secure our new goals for the benefit of our family and for our dad, Mr. Guerrero. Full of heart, impressive and first-rate service would be the words our family would use to describe Ron's professional skills and abilities. Mr. Young's effort and energy provided our family with peace of mind. We were able to enjoy our time among family and friends at Mr. Guerrero's viewing. Above all, our family was able to celebrate funeral services at St. Elizabeth Ann Seton for Mr. Guerrero to receive his final blessing to rest in peace with our Lord, the savior of the world. We are appreciative of Mr. Young and remain certain his work and personal touch will serve well for many families to come at Dignity Memorial. Thank you. God Bless, -Esteban & Rosy Flores and Guerrero Family

I Received a Mailer from this Company Concerning my New Burial Benefits from the VA…read more 1. A Business that has Hidden their Google Reviews Speaks Volumes and lets you know that they do not want you to Read them. 2. Their YELP reviews are 3.4. 3. Contacting the Veteran Benefits Administration (VBA) will Provide all the Assistance you will Require. 4. Additionally, Veteran Assistance Organizations; such as the American Legion, Veteran of Foreign Affairs, etc.. can also assist you. 5. This is nothing more than a Gimmick to Lure you in and Utilize their Funeral Services. 6. Do you really want to Trust a Business that Utilizes these Deceptive Practices During a Time when you are Dealing with Loss, which will be One of the Most Stressful Events in your Life?

I was given a choice of 3 funeral homes that do onsite cremations and perform Buddhist funeral…read moreservices. The first funeral home I visited was AWFUL. The funeral director abruptly told he was busy and sent someone else to speak to me. That person told me he did not handle Buddhist arrangements and referred me back to the first guy. I was told to make an appointment. I immediately left and went to Garden Oaks that same day. The reception I received from Garden Oaks was AMAZING. I was greeted by William T. Bushnell, the manager. I did not have an appointment. He did not care about that. He was polite, informative, knowledgeable, understanding, and respectful. He took his time and thoroughly explained all my options. He gave me a tour of the facility. I never felt rushed or pressured into making a decision. I never felt like I was disrupting his time. Because of his politeness, I chose Garden Oaks Funeral Home. Claude Akamafula handled my mother's funeral service. Like William, he was polite, informative, knowledgeable, understanding, and respectful. He provided great advice and guided me through all the necessary details of "what to do" for a Buddhist service and a Western service. It was a very depressing time for me. Claude was a tremendous help. I don't think I would have gotten through all the arrangements without him. After the funeral I was contacted by Donna Brawley and Thelma Boikin. (My apologies if I misspelled any names.)They wanted to know if I had any issues with the funeral. I just want to say THANK YOU to all the staff for all the help I received. The receptionists were always polite to me. I appreciate that. I am sorry that I do not know the names of the receptionists I had contact with. I also want to say that this review is LONG OVERDUE. I apologize to the staff for waiting so long to write one.

The professional teamworks did my mom service so beautifully! They were so nice, kind and…read moreprofessional to my family, and their service and set up was beyond anything we could ask for! Thank you so much to the entire amazing team at The Garden Oaks Funeral Home for making my mother final walk through absolutely amazing

After losing my Uncle the last thing anyone of my family wanted to deal with was all the…read morearrangements of the funeral. We hired Graceful Memorial and just like it says in the name, everything was graceful. We were updated throughout the process, the whole staff was considerate and very helpful. On top of having courteous staff, excellent communication with the client, the overall process was very affordable. I will definitely be recommending Grace Memorial to everyone in need of superb funeral services.

Extremely kind and helpful people. They were very helpful in our time of sorrow. A really great…read moregroup of people who really care about doing what's right for your loved one. You won't regret using this company. Kind, caring and professional.

Exquisite service and attention to every detail. Handled all services for my mother when she…read morepassed. No issues whatsoever and first class, white glove care. Recommend many times over.

I love this Funeral home they helped me so much I had my great grandmother's funeral their and her…read morefuneral was so peaceful and pretty so if you are looking for a funeral home this will be the best one.

McCoy and Harrison has funeralized my last four relatives over the last 12 months, and five total…read more I've always received excellent customer service , attention to detail, customized planning and professional communication. Mr. Thompson , is patient, understanding, compassionate , and humane. Thank you for all you did to honor my family in our difficult time of need. You all are the best

Quaint and respectful staff, clean facilty with decent parking onsite with a front and back lot and…read morestreet parking available. Truly appreciate their level of care for my loved one throughout the service

My friend's grandmothers service was held here yesterday afternoon. All the staff were pleasant and…read morewelcoming to the family and all guests. The building is beautiful with enough parking and many available add ons. They had champagne for a toast to her life prepared for us just as the service ended. After the toast we were able to do a butterfly release near the fountain.

Sugarland Mortuary has a peaceful and serene atmosphere. A well-manicured property, with fountains…read moreat the entrance, created a welcoming and tranquil first impression. Inside, the venue was very spacious, with high ceilings, large doors, and artwork throughout with tasteful lighting and a consistent style throughout the venue. The private rooms, with their artwork and lighting, provided a peaceful setting for small groups to gather and share memories, fostering a sense of reflection. Even though the attendance exceeded the expected 75 people, the venue handled the larger crowd well the reception area was huge, with space for many to sit and enjoy the food. The foyer area became somewhat crowded at times due to the locations of the reception and service areas, causing a slight bottleneck. Even with the large crowd the venue had a feeling of stillness and quiet, offering areas for both communal gathering and private reflection. The restrooms were fully stocked with amenities like napkins, towels, and mouthwash. Parking was adequate, even with the overflow crowd. The staff provided excellent service. The doorman was attentive, and staff were readily available to assist guests. Really well done and proper service for an excellent young man.