I recently 10/14 had anterior hip replacement. I can't say…read moreenough good things about the care I received and success of the surgery. I was up and walking with no pain within days. As far as I am concerned, Dr. Berend is a miracle worker. 30 days past surgery and I am averaging walking 4 miles a day.

Had a total hip replacement on April 29, 2025. Dr Morris was an excellent surgeon and my recovery…read morewent well. Just a FYI, beware of OrthoAlliance. I just received a bill of $876.78 for collagen bandages that I was totally unaware the cost of. I would have said no. They arrived without my knowledge and thought it was included in my surgery. The leg pumps (which I paid $230) for only worked 9 out of the 14 days I was to wear them. I definitely recommend Dr Morris and other Drs at JIS, but this is something they need to address.

Dr mark Gittins (ortho Neuro) did a partial knee surgery a year and a month ago, and I already have…read moreto have it redone, because he did not get it correct and he over stuffed the joint, now I have to have a full knee replacement. Even though he said the joint was fine, but I could not walk correctly without pain, Do not go to this doctor. He does not care, he does quantity not quality.

As I sit here on another Sunday afternoon trying to keep my blood pressure down and psych myself up…read morefor the week ahead, because I know the pain I will be in. This situation which now is affecting my mental health started a month ago. During a January snowstorm I drove myself to the Diley Ridge emergency with leg and knee pain. During the visit I was given an ultrasound to look for a blood clot. I was given a shot of Lovanox and schedule an appointment with Mt. Carmel East for another ultrasound the next day. I drove to the hospital the next day during a level three emergency to be told I do not have a blood clot. I was still in pain but no one bothered to ask or consider another option. I was dismissed and went home. A week later I am at the Diley Ridge emergency hospital again with more intense knee pain, they even recognize that I was just there. This time I get an x-ray which shows I have some arthritis, I'm sent home with a script for ibuprofen, a leg stabilizer, and told to follow up with my PCP. All the while I'm icing and trying to figure out how to manage the pain and continue to work on my feet all day. My PCP sent a script for Meloxicam to help with inflammation and pain. I tried the medicine for a few days but even with food it made me vomit. My PCP sent a referral to OrthoNeuro and I waited for a call, which I never received. I finally called them on a Monday and was able to get an appointment that same Wednesday. I am very familiar with OrthoNeuro as I had three carpal tunnel release surgeries the previous year. For my knee pain I was scheduled with Mark Gittins. In my roughly ten minute consultation he told me to get rid of the stabilizing brace (I should be letting my knee do what it's supposed to do, use over the counter Voltaren for the arthritis and sent a referral for an MRI. Nothing was addressed about my actual knee pain. After about another week I am in so much pain I find myself at Mt. Carmel East emergency room, actually in hysterical tears because the pain continues with no relief. This time I'm given a shot in the rear for inflammation and sent a script for OxyCodone and ibuprofen. While in the ER I requested an MRI since one has not been scheduled for me yet. I was told no. I had to take off work the next day due to continued pain. I did receive a call finally to schedule an MRI. I was told my insurance requires a ten day period to get an MRI approved. At that time I was scheduled for an MRI March 3rd, 2026, which was still three weeks away. I sent a note explaining my situation and miraculously the next day I was called with an approval and scheduled an MRI the next day. Finally I thought I would get some relief. I had my MRI the next day at 7:30am immediately after the MRI I called and left a message with Dr. Gittins voicemail around 8am. In the meantime the results of my MRI are posted to MyChart. I did not receive a call, I left a message the next day, I did not receive a call. Friday came and went, no call. Which brings me to today, my pain continues as my anxiety rises because I have to work and I know what the pain feels like at the end of my shift and it makes me sick to my stomach. As I sit here and try not to be sarcastic about any of this I wonder when someone will decide to call me and help. Unfortunately I have no other option except to be seen at OrthoNeuro due to my insurance. I already have little faith in this institution due to my carpal tunnel release surgeries (I will not get into that situation as this letter has already taken up so much of my time). At this point I have no other option but to write this review because I am in need of some help and relief.

The care was exceptional, the physical therapy was excellent, nurses were outstanding. The food was…read morevery good and served to order and hot,on real plates with cutlery. The cleanliness of the facility is above reproach. Last but not least my surgeon was the best too. I will continue to recommend this hospital to anyone that needs a referral.

Took my mom there after she fell. Went to the new ER. She was seen very quickly and the nurses,…read moredoctor, radiologist... The whole staff was excellent - professional and caring.

When this OSU building was constructed two of my doctors from different locations started seeing…read morepatients at this practice/building. Formerly, they were in Gahanna and downtown New Albany. Where they still have offices in Gahanna I primarily come here now. I see Dr Anthony (podiatry) and Dr Albrecta.(sports medicine) My sons both see Dr Jonesco.(orthopedics) we have had nothing but excellent experiences with each mentioned doctor and highly recommend. Today I was in for an on going achilles issue that Dr Albrechta is managing very well. I was in about a month ago where he prescribed a brace, PT and a topical. Im that patient that of course didnt fully follow doctors orders with continuing to use that medicine, so obviously.... Im back- as it still hurts. Not the doctors fault.... Totally mine. I did use the brace he recommended and diligently did PT, so it has improved considerably- but now I realize the importance of the medicine. So we are trying that for 6 weeks. Its healing better than I expected Fingers crossed this trend continues. Thanks doc! Highly recommend this practice!

Simply the best in the business. the efficient staff is…read moreappreciated, the skill and ability to deal with a most difficult case unparalleled, I highly recommend this Doctor if you need a hip replacement.

Havener isn't the type of place you call to get glasses or an updated eye glass prescription... its…read morewhere you go when you have eye disease or an eye injury. I saw one of their neurologists today to help figure out why my eyes keep blurring out and having shadowed double vision. If you need a doctor like this be prepared to wait for the appointment. Fiften years ago there were only maybe a dozen to twenty eye neurologists in the USA. There are more now but not that many... so the fact that we have three on staff here is incredibly fortunate. The fact that the two I have had care for my vision are empathetic as well as thoroughly skilled is just beyond amazing luck. On the day of your appt charge your phone or bring something to occupy yourself. There can be a lot of waiting... this is normal! Why??? Their patients all have complex issues and the doctors will take as much time to thoroughly try to solve each one. One by one.... That can back up the flow. Just realize when its you in that room... they will give you 100% of their attention. They will come in fully prepared (meaning they have read your chart thoroughly prior to seeing you) and will ask you as many questions to get to the root of the problem and you will leave with an action plan and answers. Its productive. You are in good hands here.

Dr. Mendel took over care for my wet AMD from another doctor. I could not be happier. Dr. Mendel…read morelistens, explains in a way I can understand what is going on with my eyes and has a patient l, caring attitude. The rest of the office staff is the same. Above average care.

Paid $80 dollars to get a diagnosis on a bump on my thumb. Misdiagnosed the bump as a blister!…read moreBefore this I had to wait an hour in the exam room until the doctor showed up as I was going out the door, she was just standing outside. Unbelievable & unprofessional. Would not recommend this place. My father was an orthopedic surgeon & he would never treat his this way! This place is pathetic & did not help me, but took my money & lied to me about what was wrong.

This office is an absolute disgrace. When I scheduled my appointment there was a 5 month wait. 2…read moremonths before my appointment they called to change the date. Then I showed up this morning as scheduled and the clueless receptionist said 'We sent you a text 3 weeks ago to tell you the doctor quit.' I received NOTHING from these jerks. she said 'Sorry -you were supposed to call and reschedule ' DO NOT GO HERE. Absolutely pathetic.