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    Bennett Nathan MD

    3.0 (2 reviews)

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    10 years ago

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    Howard S Pittle, MD

    Howard S Pittle, MD

    3.7(3 reviews)
    0.8 mi

    My husband and I just love Dr. Pittle. He takes his time to explain issues, calls back with test…read moreresults, and is friendly and reassuring. I had an issue at 2 a.m. one morning and called thinking I would get the physician on-call, but reached Dr. Pittle at home instead. He helped me through the situation and called in a prescription at 8:00 the next day. His staff always returns calls within a short period of time, and we feel blessed that we have found him.

    UNBELIEVABLE... Definitely think twice before giving your money to this practice. Mainly for…read morecustomer service reasons but unfortunately for the Dr., customer service is a huge part in any businesses success. Basically all was well until the day that I missed an appointment and I received a bill in the mail for wasting their time slot. Ok, I can see how they want to make money for losing out on being able to pillage your insurance company BUT when a business sets you up for failure, it is extremely questionable. I attempted to call to reschedule my appointment 3 times before the scheduled appointment. First off, they are not in the office daily to accept a phone call. Second, they do not give you the option to leave a message to let them know they can accept the next patient waiting for service. In other words, you can't get in touch with them. To make matters worse, I tried to explain the situation to find out that they have a zero tolerance policy and would rather lose me as a customer without consideration to my needs. In fact, they continued to send me multiple bills for 25 dollars and wrote personal letters demanding payment and why I should pay, hence logistically losing more money in paid employee hours, stationary and postage in order to harass me over their shortfalls. Since it started taking my time to counsel them on the topic of customer service and the fact that me being a satisfied customer for the next 30 years and taking my family to the practice as well as referring my friends MAY be more beneficial than throwing me under the bus for $25, I decided to bill them for my time that it was wasting. Although I never expected to receive payment and was just making a point, they abruptly turned me into collections and tried to take any harming measures that they had the ability to do so... this time to my credit score. In closing, there are hundreds of other Doctors in the area that don't make you "suffer the consequences" as much as they possibly can... especially the very first time you miss an appointment. Trying another Doctor first will undoubtably save you from the heartache of this "upside down" practice. I'm sorry that they feel that I need to be singled out because other patients do not show up to their scheduled appointments and they need to "crack the whip" but a simple solution would be to allow the customer to leave a message on your answering machine as opposed to not. The first person in the office can then check the voicemail and take the proper actions. I guessing that the first person in the office is the same person responsible for this YELP, so it makes sense that they would rather not be burdened by listening to voicemails the second they get to the office. I will not be paying the $25 dollars out of principle and neither will the people that decide not to become patients to your office after reading about your practice. HOWARD S. PITTLE M.D. P.C. Family Medicine Putting the name in the body also helps to optimize this post on corresponding search engines.

    Bennett Nathan MD - physicians - Updated May 2026

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