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    Benjamin A. Brichler, MD

    4.0 (1 review)

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    9 years ago

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    Capitol Gastroenterology Consultants Medical Group - Rakesh Parikh, MD

    Capitol Gastroenterology Consultants Medical Group

    2.2(51 reviews)
    20.6 km

    Very grateful for Dr. Parikh and his staff. From the kind young lady who set my appointment, the…read morepatient portal, the receptionist, the IV nurse, anesthesiologist, to the doctor, I felt safe and secure the entire time before my procedures. I am sorry if others had a negative experience. Both times I was there, my experience was very different. I knew exactly what to expect because of the good communication. Dr. Parikh greeted me before and after my procedures. His staff follows up with a phone call 1-2 days afterwards and then I got to meet with him again by phone a couple of weeks later. I recommend this facility with high remarks.

    I have been a patient of Dr. Canio since 2021. While he is a competent physician, the ongoing lack…read moreof responsiveness from his office has made it extremely difficult to receive timely care. Repeatedly, I have experienced significant delays when trying to schedule appointments or obtain necessary prescriptions. Messages left both by phone and through the Epic patient portal go unanswered for extended periods--often weeks. This is not an isolated issue; it has been a consistent pattern. Every year I brace myself by stocking up on medicine because I know it will take 2 months to get my annual prescription renewal. This means I do not take my medicine as prescribed which is not advisable or recommended. Some patients are forced to do this because of $$$, I have to do it because of substandard care. I have escalated these concerns to the office manager, yet the problem persists without meaningful improvement. While I understand that gastroenterology practices are in high demand, that does not excuse a breakdown in basic patient communication and access to care. At this point, the delays are unacceptable and have directly impacted my ability to manage my health. I cannot recommend this practice.

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    Benjamin A. Brichler, MD - gastroenterologist - Updated May 2026

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