Great place. Well curated perfumes for every palate. Store was crowded and the two gentlemen did an…read moreawesome job staying on top of our groups needs as well as taking care of everybody else who came through. Both were very knowledgeable and customer service focused. We all found what we were looking for and overall had a great experience. Will certainly recommend and will definitely be back!

Diamond helped me out, he was extremely knowledgeable and he gave me great recommendations that I…read moreended up purchasing! He knew exactly what to pull after learning more about my tastes. I truly appreciate the selection of artistic pieces and the experimental houses they carry. They carry some fragrances that aren't necessarily mass appealing. It gives true fragrance lovers the opportunity to experience the artistry, emotion, and stories behind scents that might otherwise be overlooked.

Le Labo Dallas is an Absolutely beautiful shop and perfumery…read more All of the Le Labo scents I have had the pleasure of trying were well blended, just beautifully crafted. Another 13 has been my signature since 2018 or 2019. But Bergamote22, Lys41, Ambrette9, the'noir29, santal33, are exceptionally blended fragrances and will always be in my collection. See my collection picture. The store manager Jesse is truly a great human! Customer service is quality. Dare I say exceptional by high standards. Recently I mailed my empty Another 13 100ml perfume bottle for their refill service. To my disappointment the refill of Another 13 (refilled in HP Los Angeles) was not well done and the quality I have grown accustomed. I reached out to Le Labo Dallas (highland park) with my concern with the less than quality refill. Store Manager Jesse promptly responded and agreed to reformulate by Another 13 100ml bottle at no additional cost. Yes, I will always shop this location. Thanks Jesse and your Le Labo team. Excellent customer care.

WOW!!!! Phenomenal Customer Service by Jerime!!! I'm so sorry if I misspelled his name! I adore…read morehim!! I came to this particular location to grab more frags! Le Labo is so addictive! I LOVE their shower gels, especially Bergamot 22! Be sure to save your 50mL and your 100ml bottles for easy refills. This store smells so lovely! Hard to really choose a favorite in the whole line, but EVERY September is really my favorite time....City Exclusives Collection comes out only one month only, out of the whole year! I've been obsessed with Le Labo for over a decade! Unique, effortless, sexy, and delicious!!! Certain fragrances are sold exclusively in their boutiques, and this location is one of them. Thanks, Jerime!Highly recommended!! Go ahead and take a whiff, and you'll see what I mean....

Reservations are highly recommended since Olfactory is a small space, although they do accept…read morewalk-ins if there's availability. As soon as we arrived, the staff warmly welcomed us, explained the fragrance-making process, and helped us choose a base scent. The customer service was excellent from start to finish. One thing I didn't love was that, unlike other fragrance studios I've visited, you don't get to pour your own scents. Instead, the staff determines how much of each fragrance goes into your bottle. I would have preferred a more hands-on experience since that's part of the fun of creating a custom perfume. Pricing ranges from $85 to $120, depending on the bottle you choose, which is reasonable for a custom fragrance. Overall, it was a fun experience with great service, but I wish the blending process felt a little more personal and interactive.

Okay, so. Let's talk about it…read more My sister, fiancee, and myself went in to Olfactory to create some scents for our wedding. This is a very fun and interesting experience but I don't think I'd go back. Let's get into that: 1. I don't understand how a perfume creating place has nothing to "cleanse" your senses between smellings. There are approximately 8 base perfumes to choose from, then they add approximately 8 scents based on your preferences to the base you choose... and you narrow that down to four options. Those get put on your skin and you go outside to smell them. Having no coffee beans or other scent to clear your palette makes this extremely confusing. Their advice? Smell your hair, skin, or shirt to cleanse your senses? ‍ bruh. 2. This should really be a two part situation and maybe the experience is better at home? Because when you put a perfume on everyone knows it blooms at different times so not being able to wear it for a long while is also something that is going to lead to disappointment. One I didn't really like right away smelled so good after a couple of hours on me. 3. Our perfumer was very nice and accommodating and made the experience fun but they do ask for tips on this service which you would not be asked for on the home kit. I also don't like that there was a verbal question of "getting the intense version" with no verbalizing of the $20 upcharge. I feel this should always be mentioned out loud if asked since not everybody reads the placard / information. 4. You can only put up to 9 characters on your bottle and I wish they would let you add more than that. As a one time thing I guess it's great, but definitely bring some coffee beans bc doing this in 30-60 mins without them was a challenge. We barely left in under an hour.

The staffing is pleasant to work with and welcoming, I appreciate that will offer assistance to…read moretell you about how the cologne and perfumes are set up by genders. This is helpful so that you may find the right section for your shopping experience. They allow you space to browse in peace without being pushy to purchase something. When you do have questions, they will ask you about what type of scents you like, and offer you suggestions. They will even go as far as suggesting a dupe, which I'm all about if it's a good match. I love that I was able to touch and feel several of my wishlist scents that I don't have access to not being from the Dallas area. So thanks Dallas Perfume Wholesale for saving me from my addiction. The personal assistant with helping find a fragrance was well above beyond cool, (Rue Broca Hooked Intensely), thanks for trying guys. I did purchase Soprano Fury and Soprano Elite, two of my wishlist items. They are Fire!!! Now I have to give a heads up, it's a fragrance store and lots of colognes are being sprayed, so you will go nose blind upon entering the building. Making it a bit of a challenge to really smell the testers, and I love that they offer the testers. There's a lot going on in the space, be prepared to shuffle around the inventory, it's an adventure. . I had a great time.

Love that they have testers for all the bottles and all the employees were nice. Store was busy as…read moreit is December and nearly Christmas. Prices are fairly reasonable and we can't wait to go back. We bought two scents today and one of them was sold out online everywhere right now.

Okay--if you are going to give me a glass of champagne while I shop, I'm going to buy more stuff…read more That's totally a thing. And if you visit with me like we are long lost friends, I'm going to buy something you suggest. The art of customer service is NOT lost on me. This place has the best customer service EVER. And they have a ton of men's items, women's clothing and jewelry, home items, high-end toiletries. I mean...just go here. It will make you happy.

I can't say I wasn't helped. It was reluctant and forced. There was definitely no champagne…read moregreetings. This guy had an overall destain for me but I power through for fashion. He was very much into his phone call. He answered questions and I can't say there wasn't service just an underlying don't be here vibe. Luckily there are more boutiques not all are winners.

Immediatly walking into the establishment we were greeted with a welcoming smile by Rishi! Customer…read moreservice was the best!! He asked me what scents I like and right away gave me some sugestions! Which were spot on! Then the last scent he brought to me, made me smile from ear to ear! Something with green apple scent. Show him this review and ask him which one! Prices were fair and reasonable considering the quality you receive! Thank you Rishi and Stanley! The scents have a long lasting smell and the quality is by far the best. This is why I keep coming back here! Support small businesses! Thank y'all!

Excelente todos los productos Excelente precio…read more Las fragancias son de lo mejor Encuentras todo lo q buscas

I have never witnessed a more beautiful perfume place with such great customer service from Talal…read morehe made our experience so memorable & fun! Highly recommend!

I would not recommend this place. This was our first time visiting and we didn't have a…read morereservation. We didn't know we needed one. Nevertheless when we visited it was dead for about 30 minutes until groups started arriving. We waited a while before being helped. Then the process to get things bottled took 30+ minutes. At the end of the day, we wasted an hour and a half here and majority of it was waiting on the staff to remember that we were still waiting on them... Overall, would not recommend.

I decided to head back to AAA Candle Supply and I am glad that I did!! Jessica (the very helpful…read morelady who sits near the door) was as friendly and helpful as can be. I have been having major problems with my candle making and she always finds a way to ease my mind and help with a remedy. I am new to candle making so having her knowledge really helps. Now, the other employee Carmen...I now love her!!!! She actually read my last review and made it a point to talk to me about my customer service experience from my first visit. The fact that she actually knew who I was speaks volumes to me. I didn't purchase much today but she even discounted the purchase due to my first negative experience. I must say, she has definitely changed my view of this company. I was prepared to make a large purchase online with another company next week, but I will definitely make the purchase here. By the way, I did go back one more time right before this and the young man that was initially on his phone was soooooo much better. Let me add this too, they do have a great selection for candle making also!!!!

Always very helpful answering questions!! Jars are good quality and I only buy my wicks here! Lots…read moreof fragrances in store to smell. Continuing customer :)