Theft during delivery We ordered a kitchen. The delivery team arrived in July 2026 and delivered…read morewhat was in the truck. We immediately noticed that the largest countertop was missing and pointed this out to them; they insisted that a different, smaller piece was the countertop, then told us a second truck would deliver the rest, claiming they had called their colleagues. We received nothing--except for a delivery receipt bearing a forged version of our signature. Such practices are clearly unacceptable for IKEA (furthermore, IKEA is refusing to issue a refund or arrange a quick redelivery; this has put us in a real bind, and we expected a much higher level of professionalism).
