Beautiful facility staffed by an amazing team. Took good care of my very sick dog. And of me! So…read moregrateful that Bend has VRCCO as a valuable community resource. Dr Korgaonkar was able to get to the root of the problem quickly and explain each step along the way. Serena tended to Wrigley's ongoing mess and helped me contain it from spreading further. Ashley went above and beyond to kindly put me in an open exam room -- with a blanket and a pillow! -- so that I didn't have to catnap in my car after a long and wakeful night and before a long drive back to Portland. Truly remarkable thoughtfulness, greatly appreciated!

Professional, highly competent, caring, and friendly staff have taken excellent care of my dog. The…read morepersonal attention that Dr. Dujo takes with his clients, both furry and human, is exceptional. EVERY front desk person has been very helpful and have answered my emails extremely quickly and accurately. Each one has been great. Dr. Dujo personally apologized for a delay with receiving the implant necessary for my dog's surgery, and followed through to make it all right. Dr. Dujo is outstanding in both technical skills and in dealing with clients. I have really appreciated him going through my dog's X-rays each visit and patiently answering all of my questions.

I came in today with my dog Trudy. It was a very emotional visit, indeed. Trudy is our angel. We…read moreare from Paradise California and lost everything in the fire, but we're able to get, Trudy out safely. Our son and his family went through the same thing and the only thing they got out was their dog, Abby. We both chose Riverside Animal Hospital and were glad we did. Though Abby has passed away from cancer, the care she got was second to none. I brought Trudy today for a follow up, from a urinary tract infection and possible mass on her bladder. To say I was scared was an understatement. As I walked in the office, I was greeted professionally and more important a reassuring welcome. This made me feel, so much more comfortable and I knew, It was so sincere. Each person had a caring smile on their face. I was immediately brought back to the station, for the examination. Again, I was treated with much kindness and in a real professional manner. She asked about how Trudy was doing and did an initial exam. She could tell I was scared and gave me much reassurance. After this examination, Trudy was taken to a different room and an ultrasound took place. I was so scared. Thinking the worst, and hoping that my prayers would be answered, in a positive way. After a few minutes, the veterinary staff doctor and assistant returned. They gave me positive information and I was so relieved and so thankful for Riverside Animal Hospital, for the amazing job, that they all did, from the time I walked in to the time that I left. We will go back in about a month for a recheck up and hope and pray that everything will be OK. The professionalism, knowledge, work ethic and sensitivity from the Riverside Animal Hospital team, is second to none. Thank you for letting me share my story.

I had to put my dog down recently and of course I was dreading the whole process, but from…read morebeginning to end the staff were amazingly kind and thoughtful. We were able to get in next day for the procedure so I didn't have to wait too long knowing what was going to happen (Thank you Callie) They had a special private entrance for us which was nice because I had already started sobbing. My vet, Morgan Helfrich, and her tech were very kind and made sure we could say goodbye at our pace. They had plenty of anesthetic so she could pass not knowing what was happening. My vet said some very gentle words as my dog was passing to gently say goodbye, words I was unable to choke out at the time, but were important to say. Thank you Riverside Animal Hospital, you were so wonderful to have on my side during such a painful moment. I will never go anywhere else!

Had appt for 1:30 pm sat in room with dog for 40 minutes before a tech even came in to greet me …read more Literally cancelled wellness check up ,, left and had records transferred to East Bend Animal Hospital! They are great !

We've been with COAH since moving here three years ago, but over that time it's gone downhill…read more There's been a tremendous amount of vet tech turnover -- we rarely see the same people more than once, and during that time we've had three different vets. At our last wellness visit (early in the day at 8:30 a.m.), we waited 30 minutes before seeing anyone and another 30 minutes for a simple blood draw. Our senior cat was brought back to the room stressed, wet around the neck, bandages on both feet and no explanation what happened - a first for a wellness check. We've decided to take our cats elsewhere.

I took my little budgie to Dr.Webb. He and Tori were so patient and gentle with my little buddy…read more They were fast, efficient and very knowledgeable! They made it a stress-free and calm experience for my bird. Highly recommend! The room was also very cute and clean. All of the staff I interacted with were so friendly and welcoming.

After bringing Mabel home following her spay procedure, the cone provided by East Bend Animal…read moreHospital failed and broke into multiple sharp pieces simply from catching on the door jamb while walking in the door. This was not misuse -- it was a clear product failure and a safety concern for a post-operative dog. When we contacted the clinic for a replacement, we were told we would need to pay for it. After a follow-up call, the clinic confirmed they would not replace it. We have generally had good experiences with East Bend Animal Hospital and trusted them with the care of our pets. We never questioned their higher-than-average pricing because we believed it reflected better care, judgment, and accountability. In this situation, it did not. To be clear, this was not about the cost of a cone. It was about principle. Faced with a clear safety issue involving a post-operative dog, the clinic chose to stand by the failed item rather than support a client with multiple pets. We also reached out directly to our primary veterinarian to document the safety issue and provide photos, but received no response. As a result, East Bend Animal Hospital will no longer be providing care for any of our pets. This was a disappointing end to what had previously been a good relationship.

We were surprised at how much time the veterinarians spent with us explaining a surgical procedure…read moreand other concerns we had. Each of them were great with our two dogs ! The charges seemed fair . They spent more time with our dogs than our own doctors spend with us. The surgery went really well and the follow up was great. Office staff too were very professional

We started taking our now 6 yo rescue to Brookswood about four years ago. The clinic is clean and…read moreall the techs and vets seem to genuinely love what they do and your animal. Unfortunately, we got to know a lot of folks when our dog had to undergo treatment for heartworm and even with all of those hard visits she still loves going. It's now been two years and she is heartworm free - and everytime we go she gets treated like a celebrity by the techs who helped heal her then. The have a nice dog play area in the back where you can wait or just let your pup get the nerves out, they are also very generous on snacks during a visit.

I called the vet and asked to speak with the manager. The receptionist said she was busy, so I left…read morea message with the following information. I have been happy with them over the 3.5 years I have been taking my dog there. However, the last time I was in, I was unhappy in a few ways. I had told the person with whom I spoke to make the appointment that I didn't want to come in several times a year, so could we please do the annual exam and all the vaccines my dog needed at the same time? But when I got there, the tech said the appointment was for vaccines only. I was frustrated, but okay, do the two vaccines. The real pisser for me was that the tech never asked me if I wanted the 1- or 3-year rabies shot. They had given my dog the 3-year vaccine 3 years ago and I always get the 3-year one, so I was not happy bc, again, that means I have to take my dog in MORE times than I want to! Isn't it basic to ask which version of a vaccine you want OR default to the version they last gave her? Also, they kept me waiting 15 minutes past my appointment time. No big deal, but no one else was in the waiting room and no one from the business came out to tell me they were running late. I did ask past way through my wait and was not given accurate information, nor any explanation as to why they were not keeping the appointment time they had set. So, they missed on common courtesy. Lastly, the manager never called me back! Does this business even care???? I'd like to hear from the owner, but doubt I will. I'll be looking for a new vet.

1-Star Review - Lauren Thorson, DVM - Bend Veterinary Clinic…read moreVisited: Oct,29,25 | Dog: taz, Shepherd, 7 I moved to Bend specifically to follow previous vets' recommendations: steroid therapy + water therapy to rebuild muscle mass after surgery. Every prior clinic supported this plan. Dr. Thorson: * Refused to discuss or prescribe steroids for muscle rebuilding * Refused to refer for water/swim therapy * **Refused to provide neurologist referral card** despite request * Stated "I don't know you" and "I don't know if it will work" * Provided only basic pain meds and sent us home When I asked, "Don't you want to try every avenue to save him?" she said no. No written treatment plan, no diagnostics beyond a quick exam, no records released. Red flag from the start: $35 non-refundable deposit just to book--never seen at any other clinic. Disappointing for a dog who still has fight left. Seeking second opinion elsewhere. UPDATE 10/29/2025: After I CC'd the Oregon Veterinary Board in my records request, the clinic quickly provided: * Full medical records (download link) * The neurologist referral they refused in-person (541-209-6960 - Veterinary Referral Center of Central Oregon) Still disappointed in the initial dismissive care and refusal to discuss steroids or hydrotherapy, but at least we can now move forward with proper treatment. UPDATE 10/29/2025: Records finally released (after CC'ing Oregon Vet Board) confirm: * Las Vegas neurologist (Dr. Fitz, DACVIM) prescribed STEROIDS + underwater treadmill post C6-7 surgery * Bend Vet refused both, claiming "don't know if appropriate" * Taz is now WORSE: zero front limb withdrawal, new pressure sores Neurologist re-check scheduled. Thank you for the records -- but initial care was dismissive and contradicted prior specialist plan. UPDATE 10/29/2025: Records + neurologist referral (VRCCO 541-209-6960) finally provided **after CC'ing Oregon Vet Board**. Las Vegas surgeon prescribed steroids + underwater PT -- Bend Vet refused both. Taz now has neuro appt this week. Thank you for eventually complying. UPDATE 10/29/2025: After CC'ing the Oregon Vet Board, Bend Vet finally: * Sent full records * Gave neurologist referral (VRCCO 541-209-6960) Las Vegas surgeon prescribed steroids + underwater PT -- Bend Vet refused both. Taz now has neuro appt this week. Done with this clinic.

I used to love this vet clinic but since it's changed ownership/vets I am very unhappy. I waited…read morefor 15 minutes past my appointment to be taken to a room. After the assistant did a few checks I waited another 15-30 minutes for the vet to come in. All of this was for a yearly exam and vaccinations. I loathe to think about poor cats and dogs that are sick. The vet was really great though.

We have used Westside since we moved here. Brian Loudis is our vet. We have a complicated dog with…read morea history of cancer. Brian has responsive and proactive in his approach. He is knowledgeable and creative, considering different strategies as his needs evolve. It means a lot to us seeing that our dog is as happy to see him as he is to see long time friends or family. We are grateful that he is serving Bend.

Best VET ever. Serious…read more We were traveling on vacation in Bend when my corgi got acute hemorrhagic diarrhea. Dr. Stone was so caring, patient and listened to all my questions. We never felt rushed to make a decision and he explained everything to us. He was also upfront about the fees. He's also very knowledgeable. The staff was so nice and made our traveling so much easier. They even took pictures of our dog and emailed them to us since we had to leave her there. We mentioned we were flying back in 3 days so they even prepped us with diapers and pee pads ... amazing service. I really wish we had a vet like Dr. Stone in Los Angeles. I am sad that our dog had to go to the ER while we were on vacation but I'm glad we found Dr. Stone to take care of her.

15 STARS!!! My service dog Gus came to your hospital with an internal bleed and a 4 lb tumor on his…read morespleen. DR Adam Stone DVM and team provided the knowledge & expertise for this difficult and specific major surgery. He took his time and explained everything in DETAIL! He took the time to explain pros, cons, life prognosis, with compassion, expertise and extreme knowledge with years of experience with this difficult surgery that other veterinarians would not touch. I had complete confidence in the staff, doctors and left feeling confident. Surgery went great, recovery amazingly speedy, beautiful wound healed great, no infections, and back to his active self! I've never been so thankful for this wonderful team here! Price was also not as much as other place in Bend. I will be referring everyone here! Could not be more impressed! Thank you so much for giving Gus a second chance to live a normal life!

If I could give 10 stars I would!! My cat got into some kind of fight and got a big gash on his…read morehead and it abscessed. Blue Sky got my kitty in right away rather than going to an emergency vet. They took great care of him and he needed a follow up 3 days later bc he literally had a straw coming out of his head for drainage. However, I was to fly out the next day and didn't have someone that could take my cat back to the clinic for the removal of the "horn" Jenn at Blue Sky volunteered to make a house call and remove it!! She went above and beyond to save the day! Thank you Jenn!

Staff is great. We have been with them for years. They have treated our elderly dog, and our…read morepuppies. We are very grateful for all they have done for our dogs. All four of them.

I absolutely love Ark. Everyone there is so helpful and kind and insightful. Dr Barton has taken…read morecare of all of my animals and has helped us many, many times. I just met Dr Reed too and he was very helpful and supportive too! I highly recommend this clinic

Long time client. They have had some great team members. Now everything is about money. I took my…read moredog in for an emergency appointment three days ago. $600 later, partial diagnosis of pancreatitis. Take him home and keep him hydrated. I still haven't got blood work verifying this. When he did call with results, minus pancreas numbers, it was mid afternoon, 24 hours later. Asked how he was doing, when I told him not well, he advised me that they couldn't do much and to take him to the ER clinic. Then laid out possibly expensive treatments they might do. He than told me to get the family together to discuss essentially whether or not to spend the money to keep him alive. Day 3, no check in at all. I would think he would at least want to know if he still had a patient to make money from. The good news my pup took a turn for the better after getting the death sentence and I think he is going to make it.