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BenchMark Physical Therapy

4.3 (15 reviews)
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3 years ago

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6 years ago

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Review Highlights - BenchMark Physical Therapy

Daniel worked on a few different treatment plans until he found the one that worked for me.

Mentioned in 6 reviews

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Northside Hospital Orthopedic Institute

Northside Hospital Orthopedic Institute

4.0(3 reviews)
4.8 mi

If you are looking for the BEST experience with the friendliest staff, I highly recommend Dr…read more Stephen Rodes at the Canton office. Surgery is known for being over whelming and daunting...especially when managing all of the paperwork, processes etc. But Dr. Rodes' secret weapon is Carla Montgomery. I cannot say enough kind things about her. She is very patient and kind and extremely informative when managing upcoming surgeries. Her sweet demeanor and gentle voice keeps you calm and reassures you that everything will be okay in midst of the jitters and fears that typically come before an operation. She will hold your hand through the entire process and answer and any all questions you might have. She is ALWAYS available by phone and very quick to resolve any unforeseen issues. I've never been so prepared for a surgery in my life. If all of NHOI's staff were like Carla, the world would be a much better place! I highly recommend NHOI for anyone with Orthopedic issues and I recommend Carla Montgomery even more!

Not sure why doctors offices don't understand the concept of appointments and how they work. I…read morealways show up 10 mins early to an appt in case I need to complete more paperwork AND out of respect. It's important to be on time. Why is it that EVERY time I come to this office for an appt I sit in the waiting room for 45 mins to an hour before I even get called back? It's very disrespectful of MY time. If you decide to come here no need to show up on time.

20 Dollar Chiropractic - Canton

20 Dollar Chiropractic - Canton

3.0(6 reviews)
0.0 mi

I luv dr Mitch he has gotten me thru so much adversity! Great adjustment awesome chiropractor…read moreHailey and his other assistant at Hickory Flat luv you Mitch and Company

It started out good but now if you're a regular, they treat you like you don't matter...even though…read morethey have a job because of clients. Advertised as fairly priced, they keep making changes and offices are getting way too busy and are becoming increasingly unable to accommodate everyone. Staff is stressed and doesn't answer the phone sometimes. I called ahead to make an appt. but no one answered and was then turned away at two offices when I arrived, even though they were fully open and even though I drove to the middle of nowhere to get there. Where is the compassion? I was in pain. Maintenance plan was $45 a month but now they bill you for a full quarter; that's $125 ahead of time. How do I know if I will even use all of that? Management/owner doesn't return calls on customer service billing issues. Kids are $5/visit but now they have to be under 17?! So now high schoolers are apparently full grown and should work full time. Dr. might be rough but is overall effective; just takes some getting used to. Masseuse is just ok but high turn over. Their hours are tricky; they close for lunch from 12:30-3 PM. It would be great if they could just extend their hours on a Saturday at this point to accommodate the high influx of customers. Otherwise expect to allow an hour during peak times.

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20 Dollar Chiropractic - Canton
20 Dollar Chiropractic - Canton

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Falany & Hulse Women's Center

Falany & Hulse Women's Center

2.0(2 reviews)
0.3 mi

Good luck getting an appointment and dealing with the receptionist. She's a piece of work. Rude…read moreand condescending. Reading other reviews, looks like she has been rude to a lot of patients. She actually said "sweetie, you will have to wait another couple of months for an appointment". That was after my appointment got canceled because the doctor changed her schedule. Not worth my time dealing with them. Very bad customer service!

I absolutely love Dr.Falany. I had a procedure to have an IUD inserted and did so under anesthesia…read more The worst part about this practice is the receptionists. Scheduling this appointment was a NIGHTMARE. The receptionists, who have no medical knowledge, gave me information about my procedure that was incorrect. I cannot understand why they would even be permitted to give me this information when it is abundantly clear they have NO idea what they are talking about. My appointment was also rescheduled for an hour later than it was originally scheduled, and I was not notified. The receptionists told me that the scheduler must have "forgotten to call and let me know." While in the waiting room I also saw a receptionist give another person incorrect information, which the nurse had to come out and clear up. These receptionists were extremely frustrating to say the least and to be blunt, somewhat incompetent as well as way out of line in discussing medical procedures they know nothing about. The only other complaint I had was that while waiting to be put under I had about three nurses who entered the room, never introducing themselves, who all looked under my drape (at my vagina) for no apparent reason. I myself am a CNA and am trained to always introduce myself and when looking at something uncomfortable let the patient know the reason why and make sure they are comfortable. It was unsettling, made me EXTREMELY uncomfortable and almost made me feel like an object. I am sure they knew I would remember upon waking up, so I'm not sure what possible reason there could be for this. Not to be dramatic, but I felt very violated and disrespected. I know that it was unprofessional, made me feel unbelievably uncomfortable and in my doctors office would never be acceptable behavior. Aside for these issues with the staff, Dr.Falany is so nice and so caring. I could not speak more highly of her. My procedure was done excellently, however my experience with these nurses has really left a bad taste in my mouth.

BenchMark Physical Therapy - physicaltherapy - Updated May 2026

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