Sports ortho I have…read morebeen experiencing foot, ankle, and heel pain for weeks that was progressively getting worse, so I decided it was time to seek medical attention. I was able to be seen as a walk-in, no appointment necessary. Check-in and registration was quick and wait time short. I received a digital x-ray of my ankle that was reviewed and explained to me by trained Orthopedic Staff. A treatment plan was developed to include a sport ankle brace and physical therapy with Ibuprofen as needed. I wore the brace home and already feeling better. The Orthopedic staff was friendly, efficient, and knowledgeable. They provide immediate attention to fractures, sprains, and athletic sports, work related, and orthopedic injuries. With four locations, no need to go to the E.R for acute injuries and later receive $1000 bill or suffer in pain. They have everything needed to determine a diagnosis to begin immediate treatment. Highly recommend.

Don't waste your time here. All you will see is a nurse who knows little to nothing. Cancelled…read morefollow up appointment multiple days in advance, now they are trying to charge me for missed appointment. Complete joke of a dr

As one of the longest tenured "patients" at Star's Hendersonville location, I can not say enough…read moregood things. From Janice at the front desk to Cody's ability to handle the entire operation as well as giving OUTSTANDING therapy - the very best!!! From a groin tear, to prehab on my knees, to several months of rehab with a double knee replacement, Cody has me ready to resume my sports officiating career - something that was only possible for a 69+ year old with the best therapy. Thank you !!!!!

I recently had rotator cuff surgery. I went to Seth , at Star Physical Therapy. I am very thankful…read morefor his knowledge and care. I felt a difference after each visit. I was so happy that he helped me out of that sling quicker than I could have ever achieved on my own. I certainly recommend this location and my excellent physical therapist!

I came here to have a doctor look at my foot the people there wanted me to fill out 15 pages of…read moreinformation asking stuff such as my wife her social security number to where I work questions that had nothing to do with my foot and wanted me to do it all on a phone I got up and left I just wanted to come see the doctor handy my insurance maybe sign a piece of paper saying I give him permission to look at me but no you're going to have to fill out pages of information that have nothing to do with you they will ask you if you drink alcohol if you take any medicine if you've had a heart attack if you have any STDs I don't know what any of this has to do with a doctor looking at your foot it was a huge waste of time and anybody over 50 will hate sitting there trying to answer 15 pages of information on your cell phone

We were referred here by our ER doctor. Called scheduled gave all insurance information. Showed up…read morefor the appointment and early, checked in paid our copay and sat to wait for the doctor. They then informed us after all of that they do not take our insurance! What a way to stay on top of things and have able bodied employees do their job! The ignorance of them to not even pay attention prior to charging a copay is astounding to me! How about you re train your employees in proper procedure to confirm insurance prior to an appointment. Thanks for having us schedule, show up and have my poor daughter sit there with a broken arm as your inept staff did a piss poor job. I don't care that we got refunded after your screw up, there never should have been an issue to begin with.

I found New Wave Stress & Pain Relief when searching for a doctor to help with severe neck pain I…read morehad been experiencing for months. From the very first appointment, I felt like I was in good hands. Dr. Paul Hodgson took the time to thoroughly assess my condition, explain the root cause of my pain, and laid out a clear treatment plan that gave me confidence. The adjustments were gentle but effective, and after just a few sessions, my neck pain significantly reduced. What really stood out was the personalized care I received. Dr. Paul didn't just treat the symptoms but addressed the underlying issues, and also provided great advice on ways to maintain long-term relief. If you're struggling with pain like I was, I can't recommend Dr. Paul and his team enough. They are friendly, professional, and truly committed to helping you feel better. I can't thank them enough.

Dr. Paul, helped my chronic back and neck pain. He set me on a path with knowledge and guidance…read moreto lose 25 pounds and significantly improve my diet, heath sleep and life style. Highly recommend.

Just had the best massage with Beth! Deep tissue and she worked out all my lower back issues-Highly…read morerecommend!!!

Horrible phone etiquette. I asked 3 times what the latest appointment they have, but she refused to…read moregive a ballpark idea and stuck with her "no I'm really sorry but everyone has a different schedule". I am asking because I would like to know if you ever have appointments after 5:00pm, so I can determine if I can ever have the chance to make it there after work. FYI That does not bring in business. Very odd, get a better front desk receptionist, maybe who tries to lure your clients to the business instead of repel.

They were able to see my mother right away about her cut in her lower leg. They were very…read moreprofessional and friendly. They took our insurance for payment and only had to pay urgent care copay.

Embarrassingly poor service and concerning behavior that, from my perspective, felt discriminatory…read morein nature. My friend sustained second-degree burns a few weeks ago after a Starbucks tea lid popped off as he picked up the drink while getting out of the car, and this urgent care happened to be the closest option available. During the initial visit, the experience was fine. We saw a male doctor whose name I unfortunately do not remember, but the interaction was normal, professional, and friendly. We later had two follow-up appointments. The first follow-up also went smoothly with a blonde female doctor wearing glasses who was pleasant and professional. Unfortunately, the second follow-up experience was completely different. A blonde woman with glasses who appeared to oversee the front desk was speaking loudly across the room while requesting patients' personal information. At one point, she had two people at the desk simultaneously asking both individuals for personal information. My friend became very uncomfortable and later said "the lady gave him a headache" because personal questions were repeatedly being called out loudly, and people often seemed confused about whether she was speaking to them, having to repeatedly ask, "Are you talking to me?" In a medical setting where privacy should be expected, this felt highly unprofessional. Additionally, a heavier woman repeatedly came to the front desk to ask the receptionist if she was okay, but only when I, or another Black woman nearby, happened to stand near the front desk for any reason. I never spoke to her directly and never even interacted with her personally, which made the repeated behavior feel uncomfortable and unusual. During this follow-up, another doctor (an older blonde woman with glasses) entered the room with an energy that immediately felt aggressive. She seemed dismissive of my presence as a support person and spoke loudly in my friends face while examining his skin. We have photographs of the burns, and the skin was still visibly sensitive and partially raw in areas. Despite this, she stated that it looked "completely healed," even though the area remained sensitive enough that even wearing a shirt over it caused discomfort. We also received guidance from a family friend with experience working in a burn unit who advised continuing to keep the area covered and lightly bandaged until the skin had healed further. Hearing that the injury was "completely healed" despite what we were still seeing and experiencing created confusion and concern. What made the situation even more uncomfortable was the atmosphere surrounding us. The doctor, nurses, and receptionist were laughing loudly and made inappropriate comments implying that I was acting like my friend's mother, when in reality I was simply there because he experiences anxiety in situations like these and wanted support. It felt uncomfortable having our friendship perverted through assumptions and sexual jokes. This occurred after I simply asked for a receipt for our payment, which seems like a completely ordinary request. I remained quiet and respectful throughout the visit, yet I felt subjected to inappropriate comments and uncomfortable looks. As someone who has dealt with inappropriate jokes and assumptions in the past, the experience was personally upsetting and brought back trauma. What concerned me most was not simply the humor itself, but what felt like a lack of judgment and emotional maturity in a setting where patients are vulnerable and trusting healthcare professionals with their care. In healthcare, professionalism, awareness, and sound judgment are essential because patients should never leave feeling ridiculed, sexually assaulted verbally and emotionally uncomfortable. Overall, this experience was disturbing and disappointing. Healthcare environments should prioritize professionalism, patient privacy, respect, and making patients feel safe and heard. Unfortunately, that was not our experience. Please use discretion if you already struggle with anxiety, past sexual trauma, or place a high value on privacy, professionalism, and feeling respected while receiving care. God bless.