Excellent bike shop with friendly staff that are knowledgeable and very helpful. I bought both my…read morerode bikes here and I'm thoroughly pleased with their suggestions and guidance.

My wife and I are planning a trip for our 41st anniversary and wanted to take our bikes which…read moreneeded some repairs. On Wednesday we took them in hoping to get them back on Monday before our trip on Tuesday. Mike explained that they were swamped and about 2 weeks out on service. We understood. I didn't know they were closed on Mondays and blamed myself for not being better prepared. My wife is the kindest person I know and was gracious but I think Mike could tell she was disappointed. Without pressure from us Mike said, "I'm gonna make sure they get fixed before I leave on Friday. So you can pick them up on Saturday." I just went by and got them. Not only are they tuned and running great the price was very reasonable. I will definitely recommend these guys to everyone. Alvin and Kendell Sell

Absolutely amazing experience at Trek Bicycle Store Greenville! The team was friendly, welcoming,…read moreand super knowledgeable. I went in for a 2024 Trek Rail, and they walked me through every aspect of MTB riding--from bike selection to maintenance and safety. They properly sized me and my wife for the perfect fit and even educated us on helmet sizing. My wife picked up a Marlin 5, and I went with a hybrid bike since I'm getting older with a bad knee. I haven't been on a bike in over 10 years, and I'm still recovering from a leg injury and a back fracture from two years ago. I need a lot of exercise to lose weight and improve my knees, but it's a catch-22--riding helps, but the knee pain makes it tough! Thankfully, the team helped me find the right bike for comfort and fitness. They have all the latest, high-tech models, whether you're a beginner or experienced rider, all based on your budget and riding style. No pressure, just great service and expert advice! Highly recommend! ‍‍ #TrekBikes #GreenvilleSC #MTBRiding #BikeShop #CyclingLife #Ebike #TrekRail #Marlin5 #HybridBike #KneeRehab #BackInjuryRecovery #StayActive

My journey with TREK began with a Domane AL 2. I picked it up in Spartanburg and was greeted by…read moreBradley, who helped me with my basic fitting and assisted me with selecting some extra accessories for my new bike. The service was amazing, and the staff was super knowledgeable. I can't say enough good things about the experience. About 3 weeks later, I realized that my initial bike choice wasn't for me. I wasn't happy with the Claris groupset. So, I went to the TREK Greenville location and spoke with Gerry and Bay a couple of times. They helped me with not only information but also exchanged my AL 2 for an AL 5 with the 105 groupset. I'm so happy with every interaction I've had since. There was no sales pressure at all. They were genuinely curious about what I needed. I ended up going back and Bay helped me pick out a good set of carbon wheels with GP5000 tires. The mechanic who set them up tubeless was great too, but I couldn't remember their name. The tires and tubeless setup have made a huge difference in how comfortable my bike is to ride! In my opinion, this should be the first upgrade of any road bike. It's been an expensive fitness journey, but it's totally worth it. I'm so grateful for the relationships I'll continue to build at my local bike shop. Thanks, guys! I really appreciate you all.

Great service! They helped us repair our bike while traveling. Quick and quality service.read more

From the owner: Personalized, Customized, High-end Bicycles Built to Customer Specification. Full Service on all…read morekinds of Mountain, Road, and Gravel Bikes.

Great service and a fun bike trail nearby made this a great experience. The Doodle Trail was really…read morerelaxing and enjoyable on one of their e-bikes.

Bought my first ebike from Danny while on vacation. He is quite knowledgeable and not pushy at all…read more I wanted a specific model and size and he placed a special order so it would arrive before I went back home. We definitely recommend The Bike Depot!

Nice customer service. Great bikes. Happy to see a shop of this caliber in the area. Repairs are…read moredone by experts. Strong recommend.

From the owner: Freehub Bicycles is here to help you find and service your perfect ride! We carry a variety of…read morestyles and models for men and women including Giant, Liv, Scott, Contessa and Cannondale. Have kids? We've got bikes and helmets for them, too! Our skilled mechanics are here to help you customize your bike and get you back to enjoying the trail or road as quickly as possible. Please come by, we are here to serve you.

Had 2 tires replaced and a tune up. Staff was very courteous and they made sure my bike was in…read moregreat working order. Jeff D.

Great prices, Great guys, and Great service! The bike shop had a quick turnaround, Thanks for the…read morehelp gentlemen!

wesome experience from start to finish! The shop is conveniently located right near the Swamp…read moreRabbit Trail, making it super easy to pick up your e-bike and hit the path. The staff couldn't have been more helpful -- they took the time to map out a great route for our ride, complete with must-see stops, food recommendations, and the best spots for craft beer along the way. The e-bikes were fantastic -- easy to use, comfortable, and made exploring the trail a breeze. And don't forget to say hi to Hazel, the adorable shop dog who might just be the real star of the place. Highly recommend this place for anyone looking to experience the Swamp Rabbit Trail in a fun, relaxed, and memorable way

Impressive equipment. Easy to use. The Swamp Rabbit Trail is terrific. The staff was excellent. The…read moreshop super organized, clean and friendly!

We rented e-bikes on Friday April 3. My wife had a lot of trepidation as she had fallen on one a…read morecouple years ago. She asked for a smaller bike and Darren Cox came out to help us . He was amazing! He walked us through how to get on and off, watched my wife ride and took a lot of time working with her. Her comment to me was "Darren was life changing!" Thank you Darren for helping us have a great experience! Don't think it would have happened without you! We'll be back thanks to you!

Visiting from out of state with four girlfriends to visit the area and friend that had recently…read moremoved there. She wanted to show us around via bikes because we are all regular riders. On Thursday night we all went online, chose a bike by size, paid the $40 and that was it. Showed up Friday morning and our five bikes were pretty much ready to go. Darren had us ride around the parking lot and tweaked any issues we had, offered us helmets and we were off. Great service and zero complaints. Aside from that store is pretty large and seems to offer Specialized primarily along with other high quality brands, clothing, accessories, fuel, and they have a weekly shop ride. It appears they keep their website up to date as far as events and rides as well. Some shops tend to drop the ball on that.

I call ahead for a bike fitting, they told me to come in same day, I show up, and then they tell me…read moreI should have schedule because they don't have time for the bike fitting. What're you guys doing here? Very poor customer service.

Took in an ebike that I didn't purchase there. The manual gears would not change using the manual…read moregear mechanism. They took it right in and repaired the bike at a reasonable price. Very professional and knowledgeable crew. I highly recommend them and they will get all of my bike business going forward!

Honestly so surprised at how amazing the service was. I placed an order online to pick up some…read moreshoes. They greeted me as soon as I walked in and helped me with my shoe pick up order. They were so kind and genuine. It's been a long time since I felt so important going into a store. They are the dream team!

Came in to do a return on a Christmas gift that I was given on Saturday, January 3, 2026 at approx…read more12:15. I had the receipt and the shoes had not even been tried on. The associate told me that they didn't have enough money in the register to give me a refund. I asked if she could put it back on the card it was purchased on and she couldn't because I didn't have the card, but I had the receipt. I asked if she could give me a store credit and she couldn't because I had a receipt. If I didn't have my receipt, I could have gotten a store credit. She told me to call before I come back to see if they have enough money to do a refund. Don't deserve a 1 star.