About 6 months ago i had a back problem and I saw Dr. Ben Zeev. My family Dr. was on vacation. She was very good, shared with me few back exercises to strengthen my back, and spent a lot of time to help me. I was very happy. She is 5 stars. read more

Horrible care. Rude and disrespectful. No connection with patients. Avoid this doctor if you can.

My husband and I have been going to Dr Ben-zeev for the past 28+ years. Every year we always do annual check-up which cover by insurance without co pay. Just for this year both my husband and I was told our annual check-up had a co pay. Is not the co pay of $20 is the problems but the idea when we discuss , ask questions, or ask for referral all those is about our health. My conversation is always the same e.g: blood pressure, cholesterol, sugar, etc in every visits. I contacted the billing department and was told Dr ben-zeev is the one coded the visit not as annual check -up. I need to find another Dr that we can talk about our health once a year without restriction. read more

My dear friend went to this doctor for a few years, but she was constantly telling me how cold and dismissive she was pretty much every visit she had with Dr. Ben-Zeev. She never felt heard by her at all. She tried to find a new doctor, but didn't have any luck. She was so dismissive, in fact, that she didn't listen to my friend's most recent medical concerns and did not test or treat her properly for her illness. My friend ended up dying from complications related to this illness and is no longer with us. DO NOT GO TO THIS DOCTOR!!! read more

She was very patient, sympathetic to my needs and didn't try to rush me out like so many other doctors.

My wife and I have been seeing Dr. Ben Zeev for over 25 years. We think she's a wonderful doctor. She's identified problems as they've occurred and proposed good solutions where there are solutions. She is attentive,accurate, responsive. She has a good sense of humor, which helps. Doug M. read more

I think the people on here dissing Dr. Ben-Zeev need to (for the most part) grow up. When I started seeing Dr. Ben-Zeev I did think she was aloof; however, she has listened to my every concern and referred me to specialists when needed. I like that she now has our blood work done beforehand so we can discuss when I am in her office for my appointment. She is nice but she is very a matter of fact. I don't care as she doesn't need to be my best friend. People who were dropped because they hadn't seen the doctor. Well, if you had an annual physical and didn't wait until you were sick you wouldn't have been dropped. Every physical she goes over everything I have had issues with (in the past). Quit complaining and let the woman do her job! BTW, the scribe is going to be a medical professional ... I could care less he/she is in there but if it bugs you so much ask them to leave. read more

No. Nope. Uh uh. I admit, I only leave reviews when I'm totally impressed or totally pissed. This time is one of the latter. I've had doctors who are too busy for chit chat or too many questions. I've had doctors who barely listen. I've had doctors who were great at their specialty but had crappy bedside manner. I've had doctors who are all business, no BS, God-complex types. But this is the first time I've been unwilling to give a doctor a second chance. The doctor I'd been seeing for years died suddenly a few months ago, so I had to find a new doctor. After much looking, I found Ben-Zeev and hoped for the best (it's nerve wracking going to see a new doctor). She walked in with a young man and told me he was "the scribe" and would be taking notes. She didn't ask how I felt about it, she didn't ask if I would be comfortable with having a man in the room--while we spoke about my private health matters--and these are the typical questions a doctor should ask when they bring in a third person. Needless to say, the rest of the visit was awkward. I agree with the other people who say she's condescending and seems uncaring. Her flippant responses to questions are more than patronizing. You are basically made to feel like you're stupid for asking; and you often don't get an answer, or at least one that is any help at all. When we talked about lab tests, she wanted me to wait an additional three months. This is after I'd explained I was due for tests in two weeks, to stay on track with meds, and so that I was also able to track how my diet changes were working. She reacted like it was stupid and unreasonable to be concerned. A few weeks later, I emailed to let her know one of my prescriptions needed a refill. I got a reply from someone else saying that I never completed my labs and the doctor didn't want to refill until those results came back. I responded that she TOLD me to not get the labs done yet! Then I said, if I didn't get the refill, the tests wouldn't show how the meds are working because they wouldn't be in my system by the time I went to the lab (according to when the dr wanted me to go). Well I just went ahead and got the blood work done and didn't wait. After a week, I got those results back and that's when I noticed that she never even ordered the right tests! So not only did she get bent out of shape that I dared ask for a prescription before getting the labs done, she ignored the fact that SHE told me not to get them yet...and then didn't bother to order the tests she wanted to see results for! She is a piece of work! I just canceled my follow-up appointment and will be looking for a new doctor. Again. read more

It was a pleasure to meet with a doctor who was 100% interested in MY health and not wanting to talk about minutia. I felt she was very throrough. She has no bedside manner. I get that, but I feel that she is a good doctor. read more

It's very rare (if ever) that I meet a doctor who makes me feel like I want to walk out of the exam room after the first few seconds of meeting them. My regular doctor was not available and my blood pressure was very high on this particular day, so I agreed to see her. She has a terrible bedside manner and made me feel very uncomfortable throughout the visit. She has no compassion. I'm sure my blood pressure was a lot higher after the visit. There's too many wonderful doctors in that practice to settle for her. Next time I will go to urgent care if she's the only one available. read more

Quite frankly I do not understand all the negative reviews on this doctor. It certainly was not my experience. I found her to be reasonable, non- judgemental, very fair and above all a very competent and intelligent physician. If your first priority in looking for a doctor is finding a super warm and fuzzy person and you are very sensitive, then perhaps you should look elsewhere. I look for a no-nonsense highly qualified physician that I can easily communicate with, and is truly interested in helping me with my health concerns...that's it. Being a matter of fact person myself I felt I had a great rapport with her, and that we definitely understood each other. She is very direct and is very thorough, so I feel I can trust her with my health care which in my book takes precedence over anything else. To me that is the best complement I can pay to a well deserving, highly competent, and hard working physician. In my opinion, everything else regarding "perceived personality traits" is BS when objectively evaluating the merits of a good physician. My wife and I consider ourselves fortunate in having her as our PCP. read more

I saw Dr Ben-Zeev twice. The second time was worse than the first. She made a a lot of facial movements that were negative, grimacing, sighing rolling her eyes. She did go over urologist findings and might think that's the problem. But she had no reaction to burning and stinging in hands which I thought she would test me for. Perhaps she should be sent to some kind training to develop a more caring demeanor. read more

I saw her as a new patient and requested a CBC panel wanting to know my blood levels since I had been sick for 2months. She took notes via the scribe (the scribe took the notes) of my medical history and told me to come back in 30 days to take the CBC. She didn't even listen to lungs. Nothing, just took notes. The lab draws the blood so how is it inconviencing her? I was sick so I just went to urgent care and got the CBC. Waste of time with her. She isnt proactive and can be in her own way without thinking in benefit of the patient and she is wrong in telling a patient to come back in a month to do a basic test. I would agree with the other 2 stars. I didn't return read more

Saw Dr. Ben-ZEEV as a new patient at the end of last year. She was extremely rude and short with me from the minute she walked in. She left the room mid discussion without saying excuse me or anything? Lack of manners and professionalism. Waste of time and money. Do not recommend at all. Even the medical assistant taking vitals/notes was not friendly at all... read more

Very attentive and pleasant doctor. She makes you feel at ease and is not at all rushed as many Doctors seem to be these days.

I have to echo the sentiments of the other one-star reviewers, in that I found her abrasive, condescending, and completely lacking in bedside manner. The jaded manner with which she regards her patients comes across loud and clear, as if she is trying to justify the expense and time commitment she spent attending medical school by continuing to keep her doors open. If she ever appreciated practicing medicine and interacting with patients, that passion seems to have died long ago. As consumers of proactive health care, we have choice in who we decide to work with to help and I can't recommend this doctor on this basis. read more

I had a very bad experience with this physician. She was rude and had no people skills. I have never seen her again.

I can see how Dr. Ben-Zeev would be good in a life or death situation, however, she is way too sarcastic for routine/ preventative visits. Every time I asked a question, I felt mocked and not taken seriously. However, when I shared some serious medical family history, it raised her interest. Since most of the time I luckily only need a Dr. for routine visits, Dr. Ben-Zeev is not my first choice. read more

Dr. Ben-Zeev is fine but her office staff? Not! They incorrectly coded routine blood tests ordered for me by the doctor at an annual physical. So instead of being part of the exam as preventive care, the lab billed them as something else that was not covered by my insurance. This seemed wrong to me and I tried to get the matter resolved. But I do not speak medical billing-speak. Dr. Ben-Zeev's office staff regarded this as my problem and would not contact the lab billing dept for me. The bill wound up going into collections and messed up my credit. I finally found someone at my insurance who got the lab and the doctor's office on the phone with me for a conference call with him and fixed it. I am still furious. read more

Don't waste your time since you won't go for a second visit. I was a new patient. First, she does not take her own notes when talking to you. A 'Contract employee' entered notes on a computer. Is this legal? After looking at the beginning of the Medical Records I brought, she saw a diagnosis and she thought it was a misprint...calling it something more common- since she was not familiar with the real diagnosis. She was also abrupt and disinterested in knowing my medical history. She did not listen to my heart, or chest or check anything else at all. I needed to request her to check something. And then afterwards she stated "Times up for this appointment". read more

Dr. Ben Zeev is an amazing physician. She takes as much time as needed, really cares about my needs and has shown much compassion when needed. She is an excellent diagnostician. I love that we can laugh and I enjoy her sense of humor which aids in communication. I would recommend her and her staff without hesitation. read more

I've been seeing Dr. Ben-Zeev for well over a decade now. I've never had a bad experience. I only go in once maybe twice a year but her and her staff always seem to remember me (but yes, I have been a patient for awhile). I think I have seen the same girls at the front desk the whole time I've going there and they are always pleasant and helpful. Dr. Ben-Zeev is not a pill pushing doctor. I always appreciate the fact that she never over prescribes and looking for the source of an issue. read more

Perhaps Dr. Ben-Zeev is more "business" than social, (although I found her to be friendly myself, after engaging her in conversation), she may have saved my life! I dropped in without an appointment to pick up something from the front desk, and asked if she had a minute to assure me that a slight pain in my abdomen was "nothing". She was astute enough to direct me to the hospital for further investigation. That evening, I underwent an emergency appendectomy, just days before being scheduled to fly to a third world country on business. If you think she is unfriendly, next time you see her, think about asking how SHE is, and stop just complaining about yourselves! read more

My husband and I have gone to Dr. Ben Zeev for many years, so she knows us well. My husband has a myriad of health issues, and she has managed them quite well. In addition to being highly intelligent, she is also quite practical. Her ability to pinpoint a diagnosis in a short amount of time reflects this intelligent practicality. She is to the point and realistic. Her staff is one of the best and approachable medical staffs we have worked with. So many staffs are so engrossed in paperwork that it feels like they do not have time for the patients. Not so with this staff. read more

I really feel Dr. Ben Zev is a great doctor, very professional, concise in her findings and grateful to have her as my primary doctor. Her office staff is the most professional and knowledgeable. Always pleasant, informative when need be......I will never change or see another doctor unless she is on vacation. This is one and only John Muir network office that I feel has it together!!!!!! Other specialist offices have a turnover of staff everytime. You will NOT find this in her office. read more

I should state up front that I did not have a problem with Ben-Zeev's bedside manner. My low rating is due to another issue. I first became a patient of hers when I had three young children. With the exception of my annual OBGYN visit, I only visited the doctor when sick. The first time or two - no problem. A while later, (18 or so months), I came down with a sinus infection. When I called to make an appointment with Ben-Zeev I was told her next opening was in 6 weeks & if that was too long I should go to Urgent Care. I went there and got my antibiotics. Another year or so later, another sinus infection, another call...6-7 week wait and I was asked "what doctor I had been seeing" since I hadn't been to their office in a while. What?!? When I explained that I HAD tried to see her I was treated pretty rudely and told to go back to Urgent Care, which of course I did, since I needed to see a doctor. Another year or so later, another issue, another call - this time I was told that since I had not seen the doctor in several years, I was no longer a patient & they "WISHED ME LUCK" with my search for a new physician. I never yelled or pushed or acted unpleasantly - in return, I was treated poorly and DROPPED AS A PATIENT for not seeing a doctor I was never able to get a timely appointment with!! Around the time these issues started occurring her office mate, Barry Rotman, left her practice to start a "concierge care" service where you pay $3,000.00 (had to put the decimal so you didn't think I added a comma), ANNUALLY to be a patient! No, not for actual treatment - just to get to see him. Under the FAQ's it actually states that, "paying the concierge fee allows you to be a member of the practice whether you are sick or well". Makes me wonder whether Ben-Zeev shares his philosophy and drops patients who aren't "sick enough" & providing a large enough source of revenue for her practice. The only good thing that came out of this terrible experience it that I'm now seeing Diane Wight. The office location is less convenient, but I only have good things to say. I encourage anyone with options NOT to start, or continue, as a patient with Devorah! There are great doctors and it would be lovely to see them succeed and doctors like Ben-Zeev not be monetarily rewarded for for treating patients like cattle. read more

This is quite possibly the worst Dr. I have ever encountered. She is demeaning, belittling and rude. Her personality is made for being in a lab, not patient interaction. I have never put a review on Yelp, but her care was so foul I felt incline to not only report her to John Muir and Cigna, I wanted to publicly put out the word here as well. During my appointment last week, I was taken in 20 minutes late which is standard for this office. When she arrived I asked her I wanted her to compare where I was a year ago to where I am now. No progress. At all. I told her all the steps I've taken. I expressed I wanted to find a Dr. who would help me get back to as close to "normal" as possible...understanding I may not ever be 100% but the "stop everything" approach wasn't realistic for me. I expressed it had been over a year that I have seen her for the exact same issue and I was here to discuss Plan B...or figuring how to kick it up a notch. She glaring looks and says "so tell me what that plan B is" to where I commented that was her job to help me explore what that looks like. Several more blows went back and fourth to where she insinuated that the reason why this is as bad was because of my "financial issues" (I explained I wanted to continue w/ the orthopedist in 2012 for tax purposes)...however never apologizing for the lack of seriousness her and her staff have given me to my real and growing pain. However, below are some of the highlights she said over the course of our 20 minute visit (literally arguing me with entire time.) **I explain I want to get back to a somewhat healthy/active life, she responds with: "well that may not ever happened. I know you just want to go back to everything you used to do, however life isn't perfect and it doesn't always work that way" **I explain that the pain started coming back when I held my nephew...that he's getting bigger/heavier: "Well you don't have to hold him all the time any way." **Which lead me to my concerns for trying for a baby towards the end of the year. I express my concerns of how I will hold/handle a baby 24-7 with my ever-worsening nerve problems: "You know, mothers just adapt. So you will learn. Don't worry, you will still be able to have babies.." ...I correct her and say my concern is NOT that my nerve issue will make me infertile, rather than become worse when a baby's need is in my life. She responds: "You don't have to hold a baby 24-7 you know...it'll be fine." I suggest if she meant walking a baby in the stroller around the house as opposed to holding my future baby, she says: "yes, exactly. There are ways" When she explains the new medication she's giving me, she explains its not a narcotic. But doesn't explain it in a formative way, more in a "sorry, kid" way. When she explains what the medication will do she says: "Go ahead and look it up if you don't believe me." I PAY for this healthcare. Unbelievable Needless to say, I'm requesting all my medical records and will never see her or anyone in this office again. read more

She was my doctor for years and I finally had enough and switched to a new general doctor....best decision I ever made! She had no people skills, is very sarcastic...which I can appreciate in a friend, not a doctor. She was incredibly insensitve in dealing with some recent health issues I had and never took the time to investigate, ask probing questions....just wrote a prescription which turned out later to worsen my health greatly. I would not recommend her to anyone. read more

Unfortunately this woman has been my doctor for a few years as 1) I'm lazy, and 2) I never go to the doctor. She is quite rude and unhelpful. I tend to give second (and third and fourth) chances but she has, on every occasion, been unpleasant to deal with. read more

I have been seeing Dr Devorah Ben-Zeev for the past fifteen year, She is a straight shooter and do not' sugar code things. She helped me through out the years to lose weight and maintain a good health, harsh at time but I think honesty is necessary for a doctor. In addition, she cares about both physical and psychological well being. She is also not a pill prescriber doctor and tries to get to the root cause of the issue not just treat the symptoms. Luckily, my health is good and I have not faced a critical life threatening decision. I will keep her :). read more

Dr. Ben-Zeev isn't the woman that some make her out to be here. I think the issue may be that she is a little shy and that comes across as aloof to some. I just had a physical with her and we had a good discussion of my health issues and what can be done. She was concerned, sympathetic and supportive regarding some procedures I may have in the near future. She was also supportive and optimistic about my future outcomes. We shared some life stories and asides. In all it was an excellent encounter with a primary care physician. My advice is to be as open and friendly with her as you want her to be with you. read more

She is impossible to see without at least 2 weeks notice. Luckily I'm healthy and rarely need care. The few times I've needed help I've just gone to urgent care since Ms. Ben-Zeev requires so much notice for an appointment. read more

I was a patient of D. Ben-zeev for about 10 years?? Yes, I agree she can be a bit abrasive and tell it like it is. I actually appreciated that part of her care. Shy? Tthis woman is not shy! Maybe in a social situation but not shy in her practice.That being said, she is an excellent physician. She knows her stuff. Isn't that what we all want in a doctor? Excellent medical care? To confess, I did leave her practice because she would not renew a (non-addictive) medication that I had been taking for years, would not renew it for even 1 month until I could get in for an office visit. (I guess we are supposed to have a regular visit, I usually just go to the Dr. if something is bothering me) I realize the Dr. wants to follow up with you before they keep prescribing a medication. however, was it better for me to be without my medication for a month? read more

I have been seeing Dr. Ben-Zeev for a number of years and found her t be extremely knowledgeable, an excellent doctor and I feel I have a very good relationship with her and highly recommend her! read more

I have seen doctor Zeev few weeks after a car accident and I wanted to check my overall health. The blood results came slightly high on TSH, after which I received a phone call from her office telling me that they are ready to call in a prescription for a medication (synthetic hormone) that I will have to start taking. I was very surprised to hear the news, (there is no history in my family of TSH issues) and therefore, asked for an appointment to consult with the doctor, and in return I heard a very resistant push back: "Why do you need to see the doctor", "You just need to start taking this medication", "please provide the phone number of your pharmacy", I insisted on seeing and consulting doctor prior to me starting this "Wonderful" new medication. When I came for a visit, the office stuff treated me very cold and kept telling me that they didn't understand why I had to come in, they could've easily called in the prescription. Let me pause for a second, We are talking about a synthetic hormone that will substitute production of my own hormones, Did I mention I would HAVE to take it to the rest of my life?? (of course nobody mentioned that to me over the phone!!!) Once you start, you can't stop taking it, you're completely dependent on it, as your body will no longer be producing this particular hormone due to the synthetic one. Anyhow, the minute doctor Zeev entered the room, her comments were the SAME: "why did you have to come in?" "We could have called in prescription to the pharmacy", LOLOL! Seriously?? I would like to know a little bit more about my condition and the medication!!! I repeated to her if it could've been caused by my recent car accident and she denied it. To make it short I looked for a second opinion, KNOWING That she is NOT an Endocrinologist and this is definitely should NOT be an area of her expertise (thank GOD for my auntie who is MD), I went to the Specialist and HE was MAD at the diagnosis!!! He asked me to wait 2 weeks and repeat the test, and so I did, and sure thing, the test result came back normal! My wonderful endocrinologist wanted to write a letter to dr. Zeev, telling her that it's not her area of expertise and she should NOT diagnose people based on one test that is SLIGGGHHHTLY abnormal, and refer patients to the right doctors as a Primary Care Physician should do!! Needless to say that was my last visit to her. read more

I recently saw this Dr. Ben-Zeev and I too felt she was very rude and had absolutley no people skills. I saw her because my Dr. was unavailable. I would rather have skipped my app't. I do not recommend her at all. After reading the other reviews I too thought I would give a 2nd chance but now, no way. read more

Dr. Ben-Zeev is the primary care doctor for my husband and me. She is efficient, knowledgable, and truthful. We have been extremely happy with her for many years. We have recommended her to our son and his family. read more

I was a patient of Dr. Ben-Zeev for about three years. On one occasion I am called in to the exam room after waiting 30 minutes past my appointment time. Then after another 30 minutes in the exam room I can hear staff telling each other "good night" and I am starting to think I have been forgotten about. I open the exam room door and leave it open. When she comes in she asks if I opened the door, then reads me the riot act saying that is a HIPA privacy violation. HIPA protects my privacy not hers. Her examination manner is brusk and condescending. On another occasion I was admitted to the hospital (not by her) to have emergency surgery on an infection. After five days in the hospital without contact from her at all, she tells the hospital not to discharge me until she sees me, then does not show up. This extends my hospital stay, and costs by another day. The final straw was at a follow up visit to her for this hospital stay I am asking her about something for my irrated throat after having a breathing tube down my throat. Her answer "I am not going to listen to your whining". Needless to say I have found another primary care physician. read more

Dr. Ben-Zeev came highly recommended and she never disappointed. We just moved to CT and I wish I could have brought her with me.

I completely agree! No wonder she is the only doctor in that practice who is accepting new patients! She's unbelievably rude and condescending. Like the other poster, I went there once and I will NEVER go back. She really gives doctors a bad name. Her staff really aren't that great either. read more