I would highly recommend this Miracle Ear office. "Gwendolyn" worked so patiently with my mom…read more She was excellent at explaining the various types of aids and her evaluation was very thorough. The entire staff was kind and efficient.

From the owner: A trusted resource for hearing solutions for over 75 years, Miracle-Ear uses state-of-the-art…read moretechnology to keep you connected to the world around you - and the people who matter most. Miracle-Ear specializes in customizable hearing solutions that feature discreet, comfortable products designed to meet your individual hearing loss needs. Contact us today to schedule your free hearing evaluation at a Miracle-Ear near you. At Miracle-Ear, we know that a better life is in store, and the first step is a free hearing test.

My insurance made the appointment with mid- America audiology in Edwardsville, which was for the…read morehearing test. I was told they would send the results to my insurance for approval, which would take two weeks. After two weeks I called my insurance and they said they didn't get the proper paper work and they reach out to mid America and told me someone would call. No one did and I called them. Was told I was supposed to pick out the hearing aids after the hearing test. No one told me. Then they said they were still learning the ropes with the insurance company. I called my insurance rep, who couldn't believe what I was told. Going to a different hearing facility with better customer support.

I felt there service was very good. My father is 93 years old with bad dementia. They treated him…read morevery well. I didn't feel like they were taking advantage of us either. They didn't try and direct us to the most expensive hearing aid.

Both the receptionist and the audiologist were polite & helpful. I felt the exam and explanations…read morewere very informative. I felt at eas and all my questions were answered.

From the owner: At Better Hearing Clinic we are committed to hearing excellence. We are dedicated to staying…read moreeducated on the latest technology, trends and health issues in the hearing industry. We will always be professional, dependable and ready to answer any questions you have about your hearing.

This place is AWESOME!! They are dedicated to helping the patient any way they can. I would…read morerecommend them in a heartbeat!! Thank you Dan, Katie and Cindy for all your help.

From the owner: Our convenient Glen Carbon clinic, located about a mile North of 270 on Route 159, just past IHOP…read moreon the west side of the road.

Follow through for hearing aid maintenance is OUTRAGEOUSLY expensive. Shame on these people for…read morecharging such fees on products they sell!! Will not recommend and will certainly not be back even though recommended by my insurance. Shame to all !

I am having a hard time with Southwestern Hearing Aid Centers. Had my Audibel aids 7 months. I…read morethink the aids were incorrect match, in the ear hard silicon molds, and failure to adjust and diagnose corrections. They had just switched me to foam domes in the ear but even these were the wrong size and had to be switched just yesterday. My complaints were hard discomfort, poor fit, couldn't hear at meetings, couldn't rely on the sound clarity from day to day. I don't think anyone at SW actually ever examined my aids. They just tinker with the sound a bit. I had impacted wax and a slight ear infection from the molds. I spent almost a whole day in urgent care. My feeling is that the stores are sellers of hearing aids to gullible, inexperienced elderly buyers . The head office is covered with sales awards from Audibel, dozens of them. After the sale a few adjustments, then six months you get a minor staffer for a clean and check. They say to call with any problems, but I called with a real problem on a Friday, the next day Saturday, and Monday, leaving angry messages, and no one answered or called back. On Monday I reached the assistant and she scheduled me in for Wednesday, 6 days after my problem call. The excuse for not responding was problems with voicemail. I learned that no one is in the offices weekends and the calls just bounce around. I was tired of all the problems and angry. I demanded a refund, refused of course. The customer service manager reached out to me, very soothing, asking to try some more. She offered the owner as an appointment and she fixed the faulty app that goes with the Audibels, and fitted a larger dome. I heard well yesterday afterwards. But the treatment was so hostile, I felt they hoped I would just quit, leaving them my nearly 6k. The truth is the truth. I will try to get to a fix. If we cant, there are two good consumer protection laws in effect for me. Either road, I can only wait for a resolution and leave it to good sense, good intentions, and goodwill from SW and myself. But I do want an honest review to alert others. There may be faulty prescribed aids that will be hard to make right.

I was at Miracle-Ear today to have my hearing aids cleaned and check, I worked with Ashley Abell-…read moreFraser and she is wonderful to work with. She is very professional and answers all my questions I am so happy that I got to work with her, she is the BEST!! David Watts

From the owner: A trusted resource for hearing solutions for over 75 years, Miracle-Ear uses state-of-the-art…read moretechnology to keep you connected to the world around you - and the people who matter most. Miracle-Ear specializes in customizable hearing solutions that feature discreet, comfortable products designed to meet your individual hearing loss needs. Contact us today to schedule your free hearing evaluation at a Miracle-Ear near you. At Miracle-Ear, we know that a better life is in store, and the first step is a free hearing test.

I've worked with Audiologist Melissa Moore since moving into the Swansea area four years ago…read more Melissa is a very capable professional who puts patients at ease with her personal approach. She also has had the technical skills, knowledge and equipment to resolve the device issues that I've experienced. She is a great listener who worked with me to assure that my devices are functioning properly before I left her office. Considering the complexity of hardware and software in modern devices, that's not an easy chore. Arranging a timely appointment to see Melissa has never been a problem. The Advanced Hearing Systems' office is being expanded and remodeled now to allow Melissa's (audiologist) daughter to work out of the same office. This should further improve the services that AHS can provide. I can highly recommend Melissa to anyone requiring audiologist services.

Melissa is very knowledgeable of the devices out on the market. She is able to make small…read moreadjustments and work with your sounds ranges on your devices in her office. Her office is small and has a very comfortable setting, unlike being in a doctor's office. I highly suggest Advanced Hearing for your hearing needs.