Very knowledgeable. Excellent communication. Always available. Would definitely recommendread more

Went for fingerprinting and it was an easy experience. I was in and out in about 10 minutes…read more If this is your first time coming to this location, go up the right set of stairs at the entrance of the building, take a right once you're in the doors and keep walking till you see suite 2151 on the left wall. I do wish the email had clear instructions for the entrance, there's two sets of stairs and of course I went up the wrong one the first time, but there's only two so it's a 50-50 chance haha. It was easy to navigate otherwise. Not a huge issue that took away anything from my experience but could improve others' experience for the future.

I scheduled my appointment through the Department of Financial Services. Based on this experience,…read morethe Department's affiliation with IdentoGO should be reevaluated due to a complete lack of communication and basic operational professionalism. My confirmation email contained no phone number and no building or check-in instructions. Upon arrival, there was no signage or staff presence indicating where or how to check in. I independently navigated the building and located Suite 2151 without any guidance. I arrived at the suite at approximately 4:28 PM and knocked for over 15 minutes with no response. With no phone number provided in my confirmation email, I was forced to search online to locate an email address for the company. The only phone number available was posted physically on the door--again, not provided to patients in advance. I called this number multiple times with no answer. When an employee(Christina) eventually returned my call, their demeanor was rude, dismissive, and unprofessional. The employee was unable to identify my scheduled appointment and incorrectly assumed I was present for a drug screening, despite my appointment being for fingerprinting. This lack of awareness further demonstrates the disorganization and unprofessional conduct at this location. No meaningful effort was made to address the situation or take responsibility for the failures in communication. This experience reflects poorly not only on IdentoGO, but on any department that continues to refer patients to this location. I will not be returning, and I will be formally communicating this experience to the appropriate departments for further review.

I normally do not leave negative reviews, but my experience with this company was extremely…read moreunprofessional. The man who answered the phone was rude from the beginning, and the interaction only became worse afterward. My original review on google simply mentioned the poor customer service I experienced. Instead of responding professionally, the owner publicly accused the defendant of having an "extensive FTA history," which is completely false. This was the defendant's first arrest, and he has never failed to appear in court. Collateral was also never an issue, despite what was claimed in their response. The owner also falsely claimed that I had a "meltdown" when I very simply and calmly called to inquire about services. What was most concerning was the owner choosing to personally attack me as a reviewer rather than address the actual concern about customer service. The response was defensive, inappropriate, and honestly confirmed the exact experience I described in my original review.

If you ever find yourself in a situation where you need a bail bond in Orlando, this would be the…read moreonly company to hire. Straight-forward, no bs, or hidden fees- and they help you get your loved ones home. Michael and his team go above and beyond to help those in need. 5/5

Were great to work with until the cases were dropped. Then they no longer would respond to emails,…read moretexts or calls.

I needed emergency assistance and First Mind Bail Bonds helped me within 15 mins at 2AM. Customer…read moreservice was impeccable and although going through a stressful time I felt like more than a bondsman was assisting me but more like family had my back. Highly recommended!

Not only is everyone there friendly wth great customer service. They are fast, reliable, have a…read morepayment plan and will get you out of jail quickly! They even have your paperwork ready for you when you arrived!!! Would definitely recommend :)

This company's name Truly Speaks for itself!! About a month ago I was away on vacation when my…read moresignificant other got himself into a huge pickle back home. Well without any resources to release him from jail, and me not locally present, I turned to QUICK RELEASE and literally within 2 hours he was bailed out. This is the first time I have EVER dealt with a bail-bonds man and I must say it was a pleasant experience considering the circumstances. I felt helpless being so far and they were very helpful and assured me everything was going to be OK. I would highly recommend Quick Release to anyone who is looking for great service and speedy results.

Today I had the fortune to speak with Denise to get a courier pick up scheduled. She was the…read moreabsolute best and went out of her way to recommend a packing service to me. Unfortunately, when you have to let a remote employee go, they aren't always the nicest people and unfortunately in this case, the ex-employee took out their anger on the courier that we sent to pick up our equipment from his home. To use the word disappointed in someone that I thought was lot more professional and kind, even though his employment was at an end is an understatement. It's not an easy thing being in CA in this situation but as sorry as I am that the courier had to endure the harassment that was dished out on her, I can say that my experience with Denise and the Express Courier Systems was absolutely top notch!! Back to square one in the morning but thank you so much Denise, it was an absolute pleasure to work with you!! Take care, stay safe, and God Bless! Kim

I reached out to CLB for ink and roll fingerprinting. The representative was able to schedule and…read morebook me for same day mobile appointment before I headed out of town. I was able to complete my FD-258 ink and roll fingerprintin. Thank you.

I had a great experience, very professional, punctual and considerate. I would highly recommend if…read moreyou require notary services.