Quick disclaimer: I had never heard of this site, and only ended up buying my article (LG…read more27UL600-W) from them when I could not find it elsewhere, except with a 3-4 week shipping window.
Shipping experience- 5/5
I ordered the article (monitor) at midnight, Tuesday. I instantly received a confirmation that matched the shipping estimate on the site (Delivery Thursday).
I was then dissapointed when the delivery agent (DHL) ascertained Friday as the delivery date.
However, Coolblue delivered the monitor to DHL so early in the morning that I still received the monitor Thursday- at one in the afternoon.
Shipping was free.
Website- 5/5
Snappy, responsive, suggestions and searches work flawlessly.
Article page- 6/5
- Full list of specifications for the article (Technical and Cursory!)
- On page user reviews - no review-pre-filtering!
- Non-generic Pro-Con list, with extremely helpful cons for the less-technical buyer
- Pro-Con list changed when buying multiple monitors to reflect the usefulness of the monitor when placed side-by-side (near bezelless)
- Great summary
Summary: 6/5
Coolblue was able to convince with extremely thorough and well thought out product pages. Various payment options, especially Paypal, lend to the site's credibility. Optimistic and yet satisfying delivery prognosis.
I never write reviews, but after buying my monitor from Coolblue, and comparing said experience to other major retailers, Coolblue has become my electronics retailer of first choice.
I can't judge for anyone's else's experience, but this experience was absolutely amazing.
Quick note to negative reviews:
If the only reason to give a low star review is slight shipping delays...
Coolblue seems to deliver their products at the earliest possible oppurtunity to the shipping agent. Any delays after this are the fault of the shipping agent's estimated delivery dates and any subsequent delays.