Earlier this year, my wife passed away. We had a large house and I am a social person and didn't…read morewant to stay there. I also ended up in the hospital for almost three weeks and was unable to return home. Since my house was in Bixby Knolls, one of my daughters found Bixby Towers and walked in and signed me up for an assisted living room. I had no idea what it would be like, other than visiting my sister in the Bay Area in a senior living facility. The last time I was in communal living was 65 years ago in the Air Force. From the moment I walked into my room, I felt that this was a place for which I was destined. The staff here, from the bottom to the top, are both friendly and caring. We all kid around, but most of them do their jobs with a smile. It can be very stressful for them but they don't pass that on to the residents. I have made many friends here and the activities directors do a great job as well. I am happy to be in a place like the Towers.

I'll start by saying I think Bay Towers, currently, is a good value. My mom moved in as a 55+…read moreresident a year and a half ago. The lobby is lovely, the staff is kind, the price is reasonable, the residents are wonderful and the location is great. You may see lots of comments here about the HVAC situation. My mom had partial AC and heat for about a year. there are two hvac units in the apartment, one never worked, no one responded to requests for repair but the single unit worked fine until about 2 months ago. It wasn't a big deal until August. Her room was tolerable (around 78-80 degrees), until this recent heat wave when it was 83+ for a few days in a row (telling her to "get a fan" was not helpful, she has multiple). We asked multiple times to have window cranks fixed but no one responded so she couldn't even open all the windows at night. I know this is an older building, which is part of the charm, but the management seems excessively evasive when asked if and when anything will be fixed. I think if they were more forthcoming about what was being done folks wouldn't feel like they are hiding something. This goes for all issues like the recent loss of hot water over the weekend. Setting expectations makes life better for all! She loves her apartment and the community but I fear she may have to move if these things don't get resolved.

I moved into Covenant Manor recently. I'm very happy here…read more My unit was just renovated prior to my move. New flooring, new quartz countertops, new cabinets, new bathtub and bathroom sink/vanity. I live on the 10th floor. Even though the area isn't the best I'm far above all of the noise etc. No road dust and great WiFi. Extremely quiet!

Nice, clean apartment building for old folks. My grandma lives here, so I come often. Security can…read morebe a bit...weird. The ladies who work in the office are generally nice though. Getting somebody to open the door can be tricky sometimes though.

As my daddy's health started to decline, we decided to move him down closer to us. His stay with…read moreKatella Senior Living Comm was only for 2 months before he went to heaven. I would like to thank The Goodman Group for being poised enough to base their staff training on the Ritz Carlton Customer Service program. From the very beginning of my fathers stay you can see this type of training is obvious. Each and every person we had interaction with was kind, courteous, helpful and patient. I say this a lot lately because it is true. "We pay people to treat us poorly." This is not the case at Katella Senior Living. I was constantly shocked at the supreme level of customer service and care for my father. I would like to mention the ones I knew by name. Both Ashley's, Michelle, Mona, Silvia, Jesse, Bonnie, Barbara, Toni, Nora and Kelly. Thank you and God bless all of you for loving and caring for my daddy, Bobby.

No follow ups. Intake staff seem very to take medical patients before private pay insurance…read more I also was told they have new ownership because 22 patients died in the months of Covid.

The Regency Palms has been a godsend in finding an ideal assisted living environment for both my…read moreparents. I had to scramble to find a quality care environment in the midst of the pandemic, but the Regency's preventive and response measures under such fluid circumstances have been highly effective. It's a reflection of their management approach and tireless commitment to quality service and care. The facility is clean and well-maintained with a boutique hotel vibe. Meriza, the Wellness Director, has been attentive to my parents care needs from day 1, keeping me apprised of any significant health changes. Aileen the Life Enrichment Director keeps the residents engaged in invaluable group activities to keep minds and bodies active. Chef Kristine and her staff do a wonderful job preparing 3 quality meals a day and catering regular special events for residents to enjoy. Tony in charge of Maintenance has been an upbeat Mr. Fixit also overseeing laundry and housekeeping services. Business Office Manager Davina ensures billing is accurate and my parents residency remains in good standing. And Carla, the Executive Director, ties everything together with an open ear, timely communications and a seemingly never ending work schedule. Yet it's the hardworking front line staff like Caregiver Lupe and Med Tech Mary that keep the Regency such a comforting environment for residents and their families. My parents acclimation to the Regency Palms had its challenges as is unavoidable when transitioning from independent living to assisted, but their physical, mental and emotional health has dramatically improved since relocating 8 months ago. Caregiving is not a trade for the weak of heart. But to deliver such good service in a time when good workers have never been more difficult to find is a testament to the quality people who choose to work at the Regency Palms and those who lead them.

I don't know where to begin. The residents do not seem to be the priority, and the executive…read moredirector does not treat employees well. Staff are reportedly encouraged to falsify documents or give dishonest answers when interviewed by the Community Care Licensing Division (CCLD) during complaint investigations. The organization also recently lost its contract with the local PACE program amid concerns about resident safety. Memory Care residents have reportedly fallen because of inadequate supervision, with serious consequences. In one case, a resident allegedly remained on the floor for hours and later died. Incontinence care has also been a major concern. My loved one developed UTIs on at least three occasions. Activities for Memory Care residents are minimal at best. Information about violations and lawsuits is publicly available through the CCLD Care Facility Search website and by searching for "Global Regency Senior Care Service lawsuits." If you're considering a Memory Care facility for your loved one, based on my experience, this is not one I would recommend.

Even though I don't live there, Ivy Park at Seal Beach has been such a wonderful place for my…read morefamily. Every time we visit, we're greeted with kindness and a warm, welcoming atmosphere. The staff truly cares about the residents and their families, which makes every visit enjoyable. One thing that really stands out is the dining hall. The servers are always incredibly nice, friendly, and attentive. They take the time to make everyone feel welcome and are always happy to help with a smile. Their positive attitudes make mealtime a pleasant experience for everyone. It's clear that the team at Ivy Park works hard to create a caring and comfortable environment. Thank you to all of the staff, especially the dining room servers, for your kindness and excellent service!

Ivy Park of Seal Beach is a truly beautiful assisted living community. From the moment you walk in,…read morethe environment feels warm, welcoming, and thoughtfully designed. The community is always well maintained, and there's a genuine sense of care and comfort throughout the building. A special shout-out to Sandra, the Care Director, who is always incredibly kind, welcoming, and professional every time I visit family. She consistently takes the time to greet people with a smile and makes everyone feel valued and at ease. It's clear she genuinely cares about both residents and visitors, and that positive energy really reflects in the overall atmosphere of the community. Ivy Park of Seal Beach is a wonderful place that truly prioritizes compassion, quality care, and a beautiful living environment. Highly recommend!

Thank you to "all the staff" at Westmont of Cypress, Compass Rose facility. My Aunt just passed…read moreaway with care, compassion, and dignity because of the incredible supportive staff. Issac,Yesenia, Karla, Michelle, Milan, Brianna have been such a joy to work with. They communicate often so I knew what was happening in real time. They truly care about their residents and it shows. I will be forever grateful...

​I cannot say enough good things about Westmont of Cypress. From the moment you walk in, it is…read moreclear that this is a luxury living environment, but it's the heart of the community that really sets it apart. ​The staff here are incredibly helpful, accommodating, and kind. They truly go out of their way to make sure our mom feels supported and cared for. She moved here from Illinois with our dad, and after he passed away, we were so concerned about her transition. However, the team at Westmont has been amazing in helping her navigate that change. ​They do a wonderful job of keeping her occupied with a variety of fun events, and she has already made several new friends. It is a place where people truly enjoy living, and seeing her happy and social gives our family such peace of mind. ​If you are looking for a top-tier senior living community in Orange County that treats your family like their own, Westmont of Cypress is a fantastic choice!

warning. terrible place should be e shu b down myvwifecl lost 20.pounds 2 months. longterm systemic…read morestarvation in nursing homes. do a google deathbpalace. covid horribly understaffed with unhappy wagecslaves. stay awaywarning

no no no. totally understaffed inadequate meals my wife lost b 20 pounds in 2.5 months. laxadaisial…read morestaff items missing from rooms could write a book

Where do I begin to express my GRATITUDE with Ocean Breeze Living. The owner/operator "Kelly" (…read moreAKA as an angel)...Let's just say she is a Gift from GOD. The Admin staff Michelle, Desi, and all the loving kind care takers Jen, Ferdi and others provide the TLC that I require and desire for my Mom. Kelly is a wonderful communicator always updating and informing me of any cocerns she has with my 89 year old Beautiful Mom. Mom has lived there for the past 2 wonderful years. Mom was recently hospitalized for 6 days and Kelly showed up at the hospital 2 days to support me and my mom through her recovery. Each resident is handled with specialty care that meets the residents needs, socialization is supported and encouraged, healthy home cooked meals are consumed around a dinner table and they have appropriate exercises for each residents ability. They celebrate birthdays and holidays that are fun. As a Daughter who is also a RN I can honestly say "Living at Ocean Breeze is the BEST gift I could ever give my mom!" When the ambulance transporters dropped my mom off yesterday after her hospital stay the men said " we've never seen a board and care facility like this" They also asked if they could make their own reservation to be a resident there 30 years down the road. That says it all..... May God continue to Bless Kelly and her AMAZING staff !!!

I toured this facility as part of an assignment and was so pleasantly surprised by how clean, cozy,…read moreand truly home-like it felt. From the moment I walked in, the environment was welcoming and well cared for, which made a strong first impression. What stood out most was the sense of community. There were so many activities planned for residents, and it was clear that staff put real thought into keeping everyone engaged, connected, and supported. It didn't feel like a typical facility it felt like a place where people can genuinely feel comfortable, at home, and cared for. I want to shout out the administrator, Kelly, who clearly cares deeply about the well-being of both the residents and the staff. It was evident by the atmosphere in the facility.