I was at Cleveland Clinic Willoughby Hills Lab today for some routine tests. I set an appointment…read moreusing my app. Walked right in, registered at the desk. Within a couple minutes I was called in and the nicest, most professional woman took care of me right away. I was in and out in 10 minutes. I always receive excellent care here and have no desire to go anywhere else.

The ambulatory surgery center staff is the rudest health care team I've ever encountered. Nurses…read moreand techs clearly do not like talking to patients. One barked questions at me and when I misunderstood what she was asking me because she both yelled and mumbled at the same time, she then yelled at me because I gave her the wrong answer.

Mr. McGreg: Dr. Nick Riviera! Remember me?! Dr. Nick: Well,…read moreif it isn't my old friend Mr. McGreg- with a leg for an arm and an arm for a leg! Hi, everybody! (crowd: Hi, Murray!) So, I had always heard for the longest time that this "hospital" was a veritable abattoir. No, that's not an "Abba tour". If only. Second only to it's murderous Painesville cousin Tri Point(known colloquially about Lake County as "Die Point"), it was highly recommended to never ever ever seek treatment here. Not even for a mild case of the Hershey squirts. Stories abounded of friends in doctor induced comas(not on purpose), botched surgeries, life flight helicopters landing in the parking lot and slicing innocent Subaru Outbacks to ribbons(not confirmed). Yet, this is my mother's neighborhood clinic. She had a successful wrist surgery here. Plenty of blood tests and the like always were performed without incident. Hell, there's always parking and there's Mr. Chicken right across the street! Maybe all the bad publicity and gossip was just a bunch of heresay. I mean how can a functioning facility full of accredited surgeons be a house of horrors? It seems almost unthinkable. It's not like Dr. Nick works here! No..... but there is a Dr. H**k who works here. And he makes Dr. Nick look like Gregory House. My mother had her first colonoscopy last fall at Lake West. It went okay, a lot of delays, but it was covid, no complaining here. They found polyps(which I always thought were a mashup of olives and popsicles, but I guess I was mistaken). She would need colon surgery to remove what was most likely a cancerous section of the poop chute. After Thanksgiving(wouldn't want to deprive ourselves of one last dry turkey and gag inducing jar of Heinz gravy), she went in for the procedure. Our fault- we never got a second opinion or tried to maybe book the operation at a more reputable place. But Dr. H**k was the guy who did the colonoscopy, surely he should handle the surgery. And someone else's hysterectomy, and someone else's elbow surgery, and someone else's hair transplant and someone else's lip injection/ cochlear implant conversion to solar power....yeah, as it turns out Dr. H**k is a literal jack of all trades, master of none. His duties at the hospital range from cardiothoracic specialist to updating the email server to running the floor polisher. We found this out AFTER! She has the cancerous segment removed, begins recovery, all is well. Thank you Dr. H**k, you did a terrific job. Even if your bedside manner is something akin to that of Attila the Hun. A week later- a problem. There is a viscous stanky discharge coming from the...how do I put this...lady hole. My mother is horrified. She has begun to do number two through her number one port. I research it. Turns out to be a fistula- a tear between the walls of the yellow channel and the brown canal. We go back to Dr. H**k. He has never heard of a fistula. What medical school did you say you went to? Trump University! F**k!! It turns out he had "nicked" the lady/ rectal wall. Whoops! "Nick-ed" indeed. A repair surgery is scheduled. It goes, um, poorly. What did you expect. At this point Lake West is becoming my own personal hell. The workers all start to look like characters from a haunted house or worse yet, a Marc's. Mother is sick of going out of the wrong hole and starves herself nearly to death. It is now months later and we are desperate for some kind of solution. Dr. H**k proceeds to wash his hands(I think maybe for the first time in his career) of the whole fiasco. He tells us to look elsewhere for help. And thanks to my rockstar wife- we find it. At Ahuja Medical Center in Beachwood. Under the care of an amazing LADY doctor, my mom has several way more complicated surgeries, spends the summer on the mend, and a year later we are back to normal. Phew! It was a harrowing winter and spring I tells ya. We were all pushed to the brink of cracking up from this medical mishap and subsequent outright unprofessionalism and abandonment of the hippocratic oath. Do no harm. You did alot of harm, Lake West. Especially you, Dr. H**k, you absolute poster boy for the mediocre, entitled male. I implore you all, beg of you...please, PLEASE do not let this man operate on you. You'll be sorry. Now, I am giving this place two stars, because all the nurses, support staff and technicians really are pretty good at their jobs. I just wish they could find work at better hospitals.

Absolutely the worst wound care clinic. Did nothing but charges us 1000's for 15 minute appts and…read morewant you there weekly. You sit and wait and nothing gets done but you get a bill and a bunch of useless supplies sent to you and billed to you! Has anyone ever been cured going to this clinic because I do not believe it.

This is the most amazing person and great doctor with an enormous compassion. I was looking for a…read morephysician for my grandmother who was bedridden, and Dr Isakov did a home visit for her to set up care. I called multiple doctors prior to this, and no other doctor or nurse practitioner wished to establish services by doing a home visit. I believe doctor Isakov is an Angel.

The girl who works the desk is not friendly whatsoever, i have no insurence so i pay cash, i was…read moresent a bill for $75 even though i pay cash??? Had to dispute.i took a day off from work to get somthing checked out, when i sighned in the girl at the desk said it would be $65, i had forgot to stop at the atm, i had asked to be billed, she told me since i had no insurence i needed to pay first... I am insearch of a new doctor.

As much as Dr. Eden told me that she took an oath to "do no harm", she clearly doesn't apply that…read moreto her own behavior. I'm not sure what kind of psychiatrist allows a distressed person to just walk out of her office with no suggestions, after denying treatment, but I would avoid Dr. Eden. I was her patient 20 years ago, and I recalled her being cold but good. Now it seems that she has forgotten what she set out to do. People really have a hard time going into counseling anyway, but her office did not help.

It's been about 16 years since I have been here but I wanted to add onto the reviews with my own…read morehorrible experiences. Although I did not see Dr. Eden, I saw the associates, one of which was still there. These people have caused lasting damage to my well-being. My experience here is the standard by which I measure the entire system now and my distrust of it. Let's just say you will get through the gauntlet of cold and money-ready receptionists to get medication thrown at you within five minutes, then have all your thoughts shot down. The doctor was always late and there was always a very uncomfortable feeling just being in that lobby - because it was a horrible place where I never felt respected as an individual or as a client. One time, my doctor was gone for the day and I had to see the other doctor for some reason. I brought some ideas and he immediately shot them down to recommend some horrible diagnosis that clearly is not true, given that the disease (CDD) would have killed me by now if it was. He did not know me, but he felt comfortable just throwing this out there and not explaining it. Awful. They don't care about what they do to people. This is on top of my regular doctor recommending her diagnoses. One time, I had to do an ADD test. The tester said I didn't have it, but that didn't stop her from pushing it. Other than that, there was no explanation of why anything was done or how things were supposed to change. You are just there to pay money and get drugs. You wait 30 minutes for a late doctor to give you drugs after five minutes. Then, she threatened to have me imprisoned because I wouldn't answer a dumb question she asked... at that point, I was fed up and knew I was done with this place, so I started laughing at her question, which she did not take kindly too. Whatever. These people weren't listening, anyway. Do no harm? I no longer believe psychiatry is capable of that. I have had enough bad experiences, but this is by far the worst. This place sucked then and it looks like it still sucks now, so don't risk your sanity here. I regret it to this day.

I love this doctor. He is absolutely the best. I have been with him over 25 years. He is patient…read moreand thorough. I had a hard time conceiving and female problems. He did my surgery and has treated me every year. He is kind and funny and puts you at ease. Love him so much that my daughter also sees him. Highly recommend!!! Is there more than 5 stars!

I scheduled an appointment for a physical which is fully covered by my insurance. Dr. Thomas asked…read moreif there was anything else going on, any pains or things I wanted to talk about so I told him about a foot problem I'd been having and he gave me a referral to someone I would later find out couldn't help me at all and sent me on my way. When they billed my insurance they refused to bill it as preventative care because we discussed another topic. he was very deceitful in the way he asked about other things to allow him to bill for additional services and screw me out of hundreds of dollars because it was not fully covered by insurance.

Great doctor! Always very attentive to his patients. Doctor Waxman takes his time to explain the…read moreproblem and uses individual approaches in finding the right treatment . The office is very clean. The receptionist is very friendly and very pleasant to deal with. I strongly recommend Dr. Howard Waxman for all your podiatrist needs.

From the owner: As the official podiatrist for the Cleveland Ballet, podiatrist Howard Waxman, DPM, Diplomate…read moreAmerican board of lower extremity surgery (DABLES), Diplomate American board of wound healing (DABWH) of Pleasant Valley Podiatry has the equipment and expertise to tackle all of your foot or ankle concerns. While skilled in treating various foot and ankle conditions, Dr. Waxman specializes in forefoot surgery, hammertoes, bunions, heel pain, ingrown toenails, and wound care. With offices located in Willoughby Hills and Broadview Heights, OH, he also offers services such as arthritic joint implants and fungal nail laser therapy. Howard Waxman, DPM, with his 37+ years of experience, is the podiatrist to seek for treating all of your foot and ankle concerns. We accept most insurance plans and welcome new patients. If you have any questions or would like to schedule an appointment, call one of our offices today!