I love the location, pricing, service, style & reward perks of this hotel. This was our second time…read morestaying and we will be back again. We had a king sea-view. Sure, you need good vision to see the sea, but it's there! We stayed 3 nights and added breakfast. Our check in was late, (thanks to a navigation re-route after a long day out), tho flawless. We were presenting a drink amenity and advised the bar was still open... nice touch. Our aromatherapy spray wasn't in the room. Not a huge deal, but I didn't bring any with me, since the room included it and we really liked the provided one on our last stay. The room was clean, well-appointed and spacious. Breakfast was plentiful. The croissants alone were worth the additional cost. I could have eaten them all day, every day. There is cereal, fruit, eggs, black & white pudding, ham (bacon), deli meats and cheeses, assorted breads & pastries, a gluten-free station and... did I mention the croissants? Check-out was painless. We owed a small additional amount for taxes. The gent working the desk called up to make sure we got breakfast pre-departure, when he found out we hadn't yet eaten and were flying out. On his insistence, we went up for breakfast before going to the airport. I owe him one. We would not have had time to eat. The lines were crazy. Those small touches make a huge difference and will keep us coming back. Another great stay.

Great staff! Stayed here on a trip back from the States with…read moremy family. The staff are very helpful and geared towards hospitality. The front desk manager went out of his way to make me a cup of coffee one morning as it was early and breakfast wasn't starting for a few hours. The restaurant on the 13th floor is a great breakfast venue and again the staff are very helpful- making a mocha or Americano or providing extra pancakes for my 8 year old. Rooms are big and clean and the showers are great. Anything I needed was attended to without delay. Well done and I will plan on staying here again on my next trip to Dundalk

Location is a bit remote, but GPS got me there w/o a problem…read more Newly renovated hotel and a steal for thw price! Very comfortable bed, soft & firm pillows, excellent shower and perfect water pressure. Nice complimentary toiletries and even had a nice hairdryer. Room was spacious & well-appointed with just a little noise from shared wall room next door, but nothing disruptive. Staff was also very gracious and accommodating.

Four star hotel. WiFi is bad at the bar but good in our room. Smaller menu at the bar than…read moreadvertised on the website but the food was very tasty. Staff were all friendly. TV in the room is dated. You can't cast from your phone but they do have a movie channel. Film. Overall not a bad hotel

The hotel was nice with plenty of space, beautiful grounds and friendly staff. Friends and I got…read morethe feeling that this hotel caters to an older crowd. And events at the hotel can be loud when you're looking for some peace and quiet in Dundalk. Breakfast was included with our room but it wasn't very impressive - some fried eggs gone cold on a buffet, limited healthy choices otherwise. Unfortunately, I had some bad luck when it came to my stay. When my plug adapter went missing, the hotel provided one. However, it didn't work. By the time I figured that out, it was too late at night to roll down to reception for another one so I just made do. A wedding at the event space meant that drunk partygoers were roaming the hotel grounds, singing and yelling, until the wee hours of the morning. Although I had booked a non-smoking room, and although I was thrilled that the window and balcony door could be opened to let in fresh air, my neighbor decided to smoke on his balcony (continuously) until 3 am. In a desperate attempt for sleep, I called the front desk. Once, the call rang without answer. And on the second try, they hung up on me. Great service and help, guys. I probably wouldn't stay here again.

Beautiful property, impeccably clean. Bed and breakfast on a larger scale. Spacious rooms full of…read morenatural light recently redone and quite modern. The bathroom alone is larger than most rooms-particularly my last room in the UK. The gym was decently equipped and there is a wonderful heated indoor pool, with a jacuzzi and sauna. It would be nice if there were access to sound on the TV in the gym. I arrived after 11:00 pm and the front desk was there and ready to check me in. It only took a few minutes. I passed by a very lively bar area that goes until midnight I'm told. About to try the food. Breakfast was buffet style but everything replenished regularly and very fresh and delicious. Freshly fried eggs available how you like them. I have to mention that with all the positives, a couple of caveats. There is a golf course and working farms in the area. I was awakened each morning quite early by noises from surrounding properties. Lastly, I had the Di Not Disturb sign in my door but housekeeping went in anyway. I was told that calls to the room were made, a manager was notified and a supervisor accompanied the cleaning person. I was told this was policy. So, lesson learned. Let the hotel know in advance that you will not want room to be serviced.

Absolutely Amazing place. Spent 2 nights here at the end of our Ireland vacations The grounds were…read moregorgeous and the food at the bar was fantastic. You can't get a bad pint of Guinness in Ireland and you can't get a better Chicken Cesar Salad - best one i've ever had. Staff was super friendly and accommodating and the weather was perfect as well. if you get the chance stay here for a night or two on your way to or from Dublin or Belfast. Stunning in every way!

Loved this experience from start to finish. The castle is on beautiful grounds. We were there for…read morea pre wedding high tea. Coming from the USA we were so excited to have this experience! The tea was delicious, so was the coffee, and all the snacks were also fantastic. Staff was super nice and the grounds were so well manicured. Overall a beautiful experience

What a delightful hotel; friendly and attentive staff. My room key needed to be reactivated daily…read more Nice rooms; I appreciate having the option of a shower or bath. Most hotels offer shower only rooms after remodeling. Breakfast in the hotel was amazing; included fresh fruits and juices, the traditional Irish entrees or you could opt for pancakes. Every meal includes potatoes; good potatoes. Something special about this hotel is the lavender balm. I meant to request more before I left. You rub this on your wrists or neck before bed and it is supposed to relax you and promote better sleep. It smells so good.

I stayed for a conference for three in the hotel and overall spent over €1000 with them. The is…read moreokay not on the cheaper scale of things when I was checking out I realised that I had a puncture and I went into and asked the gentleman if somebody could help me change the tire I was told that they were not insured and that I should contact my insurance company. I asked him are there any decent people left in Ireland and I was given a snigger as a reply. I'm quite disappointed that I was treated like this customer service and a small budget compassion needs to be addressed by Management. I am in the hospitality business myself and if any of my staff treat any customer with such coldness and lack of concern, I would be deeply upset. the first that people see on arrival and departure and I really feel that this gentleman has left down my overall experience shall I say is not the best.

We had our wedding here 7 years ago and we still go back to the restaurant every few months. Our…read morewedding guests still talk about the wedding and the food served here and I can't blame them as food was outstanding. The full dining experience from venue to service is fantastic. The staff are really friendly and very attentive. All the food is really good but I highly recommend going for the beef on the menu as it just melts in your mouth. On this visit we had chicken wings to start then I had the beef and my wife had the turkey and ham followed by the desert of cheesecake for my wife and being the big kid that I am I had jelly and ice cream. The best about all of this is the cost because the bill was just less than €50. I guarantee you will not be disappointed if you go here.

Flew back from California for my mates wedding. Amazing venue and the staff were so accomodating…read moreand friendly. Will definitely visit for dinner when I go back home again, well worth the trip!

We literally haven't been in this place for 30 years as we had no reason to go…read more Saturday past 27 August 2022 we were very close by and as it was lunch time we thought why not. There's lots of parking around and a very pleasant Costa coffee bar sharing the same space. On hotel entry we found it bright, clean and airy with mostly young serving staff. Service is courteous but a bit haphazard; a tad of training from good management would help here. We saw outside seating contained within a walled area off the main inside dining area probably designed more for smokers and a necessity for Wu flu. We opted to sit in warm sun as we don't often get warm sun in these parts and as importantly there were no smokers (who can be selfish to smoke while others eat around them.) Four of us dined with three opting for the Fairways club poached chicken fillet, crisp streaky bacon, lettuce, tomato on toasted sourdough with fries and fixings including ketchup, factory made mayo with fresh garlic added, that improved taste, and French mustard. Imagine not having Colman's English mustard. The club & fries was €14. I opted for the seafood chowder (€11). It came with one thin piece of soda bread - the bread portion and the quality disappointed. The chowder was good but while Fitzpatricks pub chowder is an extra euro it's way way far better and shell less. I asked for white pepper to be told they didn't have any. What I found most bothersome about the chowder was that mussels within were still in shells so I had to use my hands to negotiate the meat out, leaving me with fishy fingers; pieces of salmon had skin on too. Crispy salmon skin can be tasty, but soggy limp skin is repulsive. While skin and shell help make great stock they shouldn't be in the served dish. If the chef insists on skin and shell then provide a water bowl, hand towel and suitable cutlery. All in all it's a good 3 star but could easily hit at least 4 star. I mean no white pepper, no English mustard, hard shells and soggy skin in soup, no. We went across the way to Costa for coffees.

Awesome place for a spa day!! My friend booked this place after our Istanbul holiday as a sort of…read moretreat! We drive up two hours from Dublin on a rainy afternoon. Checked in around 2pm, then hit the spa! Our treatments weren't until 5 but we hit up the pool, saunas and other cool amenities. The hotel is super nice, staff is super duper friendly! Our package includes a 30 minute spa treatment plus 3 course dinner for 150 euro, which was pretty good. My scrub/massage was awesome, felt refreshed! Dinner was delicious! Rooms were very nice and the buffet breakfast the next morning was bomb! If you get a chance, take a walk around the grounds. Overall a great little get a way spot to relax and get pampered!

With fantastic midweek offers, it's hard to resist going to Farnham Estate. The hotel is a large…read moremodern building attached to a refurbished old Manor type house. There is lots of land to roam around and explore including a huge golf course. The rooms are spacious and have lovely bathrooms with a shower and a bath. Free wifi in the rooms, a fridge, hairdryer etc and even robes and slippers! There's an indoor and outdoor pool with loungers with comfy pillows if you want to relax by the pool and read a book. There's also steam rooms of various temperatures, foot spas and nice showers. On a quiet day you can really lap up the peace and serenity, drink unlimited amounts of tea, coffee and juices and just relax. I had a Swedish back and shoulder massage from the Beauty Salon. It was amazing! They even have a hair salon! You really don't need to leave the hotel over your stay as there are plenty of options to eat. The Botanic restaurant or the Cellar Bar (or room service) have got plenty of choice on their menus. It all comes from the same kitchen anyway. I was so impressed with the buffet breakfast. So much to choose from! Probably the biggest buffet breakfast I have ever seen in a hotel. Fried, scrambled and boiled eggs to choose from! The staff are very helpful and friendly too. I couldn't have asked for more. I really enjoyed my stays here (3 times in 2 years) I recommend it highly and I know I'll go back again.

Outstanding hotel in a great location in the heart of Dundalk. Not sure how our friends found it -…read moremaybe Expedia? The rooms are super clean and they did a fancy refurbishment by the looks of the lobby. The staff at the reception desk have been very accommodating. The one girl in the lobby made an excellent recommendation for a sushi place down the road. The bar attached to the restaurant is very nice looking and comfortable. Excellent food selection. I had the grilled prawns tapas which came out sizzling and was just the right amount of food. The truffle chips are also very good. My husband enjoyed his chicken curry meal. The bartenders are very engaging and friendly. The only thing I did not like about our room was the step up shower situation. I struggled to get safely into it and always afraid of falling when getting out. Never was able to get the water temperature to be right. But it was a great hotel experience and I highly recommend.

So, rather than making a snap judgement, I waited until the last night to do this review. Before…read moreyou read further, I stand by my initial impression of the Imperial versus the Crowne Plaza. The location alone makes it my preference. That being said, my further understanding of the service culture and indigenous expectations in that regard moderates some of the negatives I will raise moving forward in this review. I have been educated by an Irishman about service expectations. The Irish are very patient people, so by American standards, "slow service" is relative. What I considered slow service at the Crowne appears to be normal service after my experiences at the Imperial. Unless you are being served out of order (which is unacceptable anywhere) the time it takes for them to get to you may seem excessive at times, but may be the norm. If you make your displeasure known, the reaction will vary from indifference to insincerely apologetic. At any rate don't expect fast service, especially if busy. Also don't expect to be serviced by one person on whom you can focus your pleasure or displeasure. Whoever is available at the moment is your best bet. Hence the apparent indifference to the need or expectation of tip. Except for the more experienced service workers it is neither expected or appreciated. So that pretty much brings me to the callouts at the Imperial. The more experienced staff know how to act, but it is clear they are the exception and most of the workers are ill-trained for the service industry. While almost always courteous, they are rarely attentive or sensitive to the fact that you are a guest. (I would compare to McDonalds employees in a hotel setting.) So the local bloke who is a daily visitor will trump the hotel guest when it comes to attention. If you tip and ingratiate yourself with someone who gets it, you will always get superior service when THEY are there. Otherwise expect the norm. The hotel itself is utterly charming and well presented. Yet it is clear this is a local venture, so even with the redesign and upgrades, there are some misses. The trim in the bathrooms prevent the new toilet seats from resting properly in the upright position, so for males wishing the seat up, you will need to hold it. (Too bad for couples.) But the rooms are lovely, and the Crowne has little on them besides some amenities. (You need to request an ironing board and iron.) The food is great and well presented, despite the HUGE variety of options just steps away. I was told there were "several" pubs and restaurants in walking distance. THERE ARE DOZENS, and with my overweight self, I discovered as many or more during my jaunts. That is the true allure of the location. Shopping at all levels and types. Now, putting my business traveler hat on, there are a few more issues. The WiFi in your room is adequate but not the best. Some Marketing idiot thought it was a good idea to make their landing page to be their Facebook page, which makes connecting a challenge. Not to mention it's a bad idea unless you know most of your posts are positive. And you only find out there is "good" WiFi in the lobby, restaurant and pub if you followed the advice above and get the tip from the seasoned guy or gal you made friends with earlier. All in all I have enjoyed my stay and plan to book this location for my January return, but cannot recommend it to my colleagues unless they are willing to accept these caveats. If only here for a day or two, stay at the Crowne. If here with any down time, the Imperial is where it's at.