Service was requested. Even spoke to an employee but that's where everything fell apart. I gave the lady my phone number and email address but then she ghosted me. As far as the vibe, doors are locked at all times so you are unable to speak to anyone face to face. I ended up taking my business elsewhere. I do not recommend read more

The tech here do not I repeat do not know what they are doing. I decided to go here due to referral from someone and sorry to say, no one experience is the same but as someone who does lashes and had other do mines I never experienced lashes falling off on the same day of service, eye lashes sticking together, the feel of the lashes and lol the mist technique is just dumb. Definitely wouldn't recommend anyone to go here. Also receive the wrong type of lash service and it was brush off when I bought it up. I think people go here because there's not much choices in the area. However more salons with the service open up. read more

Walked in here with zero idea about getting lashes done but I was curious! They got me an appointment in the same day and were very friendly and explained to me the options for the kinds of lashes and the process. My lashes came out so natural and beautiful like I asked for. Katelyn ( the lash artist) was great! and I think Kim who helped me when I first walked in was super friendly too! Will be coming back! read more

Bellezza - Warner Robins - Lashes - Massage Near Me - Warner Robins, Georgia

Completely unprofessional business. Reported unprofessional issues and the manager attacked me verbally for doing so. She refused to let me speak, spoke over me and raised her voice, she would not listen at all. You are not valued if reporting any issue. You will be made out to be dishonest and hung up on. The only manager at this business who is calm and level headed is the assistant manager. She should be the one running this business not the main manager.Do not waste your time or money! I would give zero stars if possible. Worst spa I've ever been too. You'll be told what you experienced did not happen, that you don't know what you're talking about and you have no proof. They do not take unprofessional behavior seriously. Ma'am, how is telling you something happened to make me feel uncomfortable and wanting a refund or a free service mentally or verbally abusive? How is that attacking anyone? I spoke to you about what happened, calmly without being rude, I was respectful, but bothered. YOU FLEW off the handle at me for trying to report an issue and talk you and that was NOT okay. I DID try to talk to you. You wouldn't allow me to do so, you dominated the whole conversation by refusing to let me speak and talking over me . I was never mentally or verbally abusive to anyone. Unprofessional is unprofessional no matter how you spin it. I will not let you make me out to be dishonest. This is my last response to this. I'll be praying for you all. read more

I've been going to Belezza for 3 years for lash services. I do not plan to go anywhere else unless they close! Great staff, clean shop, and great atmosphere!! Always updating and upgrading!! read more

Amazing facial and back massage from Kelly. Also she had a great personality and makes you feel comfortable during services. Also front desk was very nice and informative. read more

I can not say enough great things about Bellezza!! They are the best place I have found to pamper yourself. The skin care is amazing and the lashes are just as amazing as well as classy. I get compliments all the time. The whole staff are wonderful and you always feel at home!! You get all these things at such reasonable prices!! I am a number 1 fan!! Also I may point out I drive 75 miles to come even when there are places close to me!! That speaks volumes to those who know me I have very little time to drive long distance unless it's worth it and IT IS!! Update: I recently read the other comment, I do not know exactly what happened to the disappointed customers, however I do know that I have been asked for a deposit and occasionally still may from time to time depending on the price of the scheduled procedures. As a business owner myself I completely understand the need for this as people cancel less than 24 hours before apt without any notice. In my years of business I have come to understand most of the public do not realize how much employees and a business is affected by no-shows, or cancel with less than 24 hr notice. So next time think first - how would you feel if you came to work ready to do your job had to stay at your job yet you would loose pay. So I completely understand the need for a deposit. This business is a place for adults to come and be pampered and relax. Therefore no children, not talking on cell phones, ect... If the rules were not strict I would hear loud conversations on cell phones, adults and children talking loudly with a great deal of background noise. Thanks to Balezza keeping a strict code I can come and relax feel beautiful rejuvenated and peaceful!! Thank you guys for everything!! read more

Amazing..... love the facials...love the massage They will work to fit you in the last minute and treat you great. Love the staff and owners Highly recommend Kellie read more

If I could give 0 stars I would. My family recently faced the devastation of our Panama City home at the hands of Hurricane Michael. As such, I called Bellezza to schedule a massage appointment and try to destress from the ordeal. I was told that I would need to provide a half deposit down in advance of my appointment. I found this odd as an attorney to pre-pay for a service I had not yet received. I explained my concerns to the receptionist who told me that they would suspend the policy until I developed a relationship with the salon. This assuaged my concerns. Five minutes later, I received a call back from the spa who informed me that our "personalities were not a good fit" and I should book an appointment with a different masseuse. I was absolutely stunned at the level of unprofessionalism and personal nature of the receptionist's comments. I explained that I would certainly NOT be making an appointment with the salon and that I would be filing a report with the Better Business Bureau to warn others. I would recommend against this place at all costs! read more

I am very happy with my new eyelash extensions...look very natural. Plan on going back. Very nice people. read more

By far the best place to get a facial! Kelly was truly amazing & I felt like a brand new person after I walked out.

I had the most amazing facial with Kelly today!! I feel like 10 years has been taken off my sundamaged skin. Kelly was very sweet and professional. They decor was beautiful as well as spotless. Definately recommend a facial with Kelly!! read more

Never had a facial before today. My mom took myself and her for a mommy and daughter day. This was one of the most professional places I've ever been. They make sure you feel comfortable the entire time and even discuss skincare options for your skin type afterwards. Best day ever!! Remember, bring a mask to wear in the shop while not receiving your facial. I had Payton(hopefully that's how you spell it) and she was really nice and professional. Plan on requesting her when I go back. Also, got a complimentary cleanser and bought a recovery cream to help out with my dry skin. read more

Had an amazing facial with Kelly. She explained the entire process throughout. She did a consultation and took a look at my skin first before deciding which treatment she thought I needed. My skin looked amazing that day and continues to look good two days later. I am excited to schedule my next appointment. read more

Massages are awesome, detox body wraps are great here, and I love the facials here. I will say the facial had my face looking red and bruised so don't do the facial when u have plans to go out the same day. read more

The Best Lash and Spa service in town! Highly recommended! Professional and courteous staff! Customer service cannot be beat! Excellent location and very clean and inviting atmosphere! read more

Made an appointment for a basic 30 min. facial and when I got there, I was put down for a microdermabrasion....What? RED FLAG!!!! I asked questions about it out of curiosity (not rude or anything just wanted to make sure cause I was thinking about it) guess it was to much because the owner said she was scared to take me on as a client because "IF" something went wrong???. I asked for a basic facial because all I wanted was to relax since I drove all the way there and SHE COULDN'T DO THAT!!!!! And she asked if she could give me a discount on a massage....I don't think so, she might not be able to do that if I asked any questions. I went to Tibidabo and the place is GREAT also the owner PAZ Williams (very knowledgeable, friendly and welcoming). What a find, they have my business from now on. Bellezza thanks for NOTHING literally ......I love TIBIDABO! read more

My husband and I did the couples massage for our anniversary. It was absolutely amazing! The room was so relaxing with heated beds and soothing music. The ladies did awesome. We will definitely be going back. read more

I have been to this spa several times and each time has been excellent. I did a couples massage with my mom for Mothers Day and she loved it plus we got to be in the same room (although we were so relaxed from our massages it's not like we could have actually made words ... hahaha). I have had both massages and facials and was impressed by both. I used to go to a high end salon in North Macon for these services and now I will never go back. The rooms, beds, technicians are so much more superior and the price is better too. I don't normally do reviews but I was looking up the number for Bellezza to make an appointment for another massage and facial this weekend and saw that they had not had a review this year and wanted to make sure everybody knew how awesome and professional they are. They even make sure you have plenty of cucumber water available if you want it for before and after services. They take excellent care of their clients. LOVE! LOVE! LOVE! them. Also so nice that you can text the owner to set up an appointment read more

I received my first massage and facial (thanks to my best friend for a birthday certificate!) at Bellezza and it was super. The massage therapist was excellent and I enjoyed the atmosphere. I've been looking forward to coming back! Great service. read more

Bellezza Is awesome. The staff is caring and willing to go the extra mile. If you want to relax schedule a massage with the today. You will enjoy it. read more

I absolutely love this spa, I have had the best massages from here and can not wait to try out some of the other services they offer. The ladies are are always so nice too. read more