I only had a small order. But when I walked in, I was greeted with smiles and warmth. Larry and Mel…read morewere both super helpful and I literally walked out of there feeling way better than I did when I walked in. Thank you for the laughs and all of your helpful tips. And thanks for going beyond the call with my multiple requests. It's not HOME BEAUTIFUL, but considering that this was my first backslash trim, I'm feeling mighty proud.

I needed bathroom floor tile. They helped me pick out exactly what I had in mind and everything…read moreafter that was smooth. I had a great experience here and would recommend it highly.

We went to ideal flooring because the grout in our shower floor was cracked. They diagnosed the…read moreproblem as requiring both tile and pan replacement. They then did not replace the pan when doing the work. The grout cracked again quickly (within 4 months), This strongly suggests the underlying issue (likely movement, moisture, or pan failure) was never fixed. Over the course of several months we called multiple times. They set up 3 different appointments to come out and look. They never showed nor did they call to cancel or reschedule. Called the owner and he said we probably would have to replace the pan underneath.

BUYER BEWARE!!!!!! if they order you the correct merchandise…read moreyou will be happy. BUT if they do not give you what you ordered and paid for, the customer service was a nightmare and it cost me an extra $500 on my project to say nothing of the amount of stress they caused me. i asked to speak to the owner . NO call back. I emailed Mark Woods several times to discuss the issues I was having at the store. He never responded. I had to pay my tile person an extra days pay waiting for them to rectify their error. I think this was absolutely the worse customer service I have EVER encountered.

Terrific quality and service! I replaced my countertops and added a bar in my apartment. Ernesto,…read morePaulo, and team were prompt, professional, and did beautiful work. I highly recommend!

DO NOT USE THIS BUSINESS. They engage in DECEPTIVE practices and do SHODDY work. They installed a…read moregranite countertop improperly such that there were large gaps between backsplash and counter and wall and they damaged our wood floors and panelled walls. They apologized in writing and offered to remove it and refund us. But they strung us along and did not remove the countertop until we could not longer dispute the charge with our credit card. After the uninstallation they sent an email stating they were issuing a refund but they never did and we could no longer reach them. I do have emails confirming they were to issue the refund so I am pursuing legal action. They are very good at making you think they will take care of things but then they stall and stall and its now obvious I should have never trusted them.

HORRIBLE ! Buyer beware! Took weeks to get credit for returned rugs. Sleazy salesman could not have…read morebeen more rude when confronted about not issuing proper credit. Wouldn't go near the place.

Kents exceeded my expectations. They were patient with me whilst I chose my carpet. The…read moreinstallation was professional and the installer Arthur was an expert. Robert and Kristien were great to work with. There was a problem with one of the rooms installation ( not due to Kents but the carpet manufacturer's measurements), They replaced it and eased me frustrations. Kents is excellent with flooring options, professionalism and customer service.

I would strongly warn other homeowners to be very careful with this company. They installed wood…read morefloors in my historic home in Newport, and after only a short period of time the floors dried out, shrank, and opened up with obvious, unattractive gaps between the boards. For a paid professional installation, this result is unacceptable. What makes this experience even worse is their complete refusal to deal with the problem afterward. I paid their invoices fully and on time. When I contacted them and asked them to return, inspect the damage, and discuss a remedy, they stopped communicating altogether. Calls were not returned. Emails were ignored. Good contractors stand behind their work. This company did not. In my experience, they delivered poor workmanship, then avoided responsibility once payment had been collected. I cannot recommend them, and I think potential clients should take this behavior very seriously.

I worked with them on many occasions in many of my rentals and they are simply the best. from an…read moreoriginal Cape Codder who knows many contractors be careful of fake reviews

Ken is a pleasure to work with. He did a fantastic job refinishing our floors. I would highly…read morerecommend using Millennium.

Great quality work. Great and knowledgeable and talented owner with great flooring workers also…read more Great pricing also. Quickly responded to my call. Came asap for estimate and plan and discussion on what is wanted and what he will do to accomplish it. Oil based latex or water based ? Finish - high gloss or satin finish ? I had someone come in before Millennium and this a#% didn't know what he was doing. Talked a good talk , had nice fake pictures and gave me a reference phone number as I requested. Number didn't allow me to see anything. The pictures of the floors he claimed to do ... was not his work. I won't mention his name. Though if a pegleg handyman comes knocking. Tell him to keep on walking. Millennium flooring did a great job taking care of my floors and correcting the pegleg liars damages. At least the flooring damage. Pegleg damaged my steps by spilling Polyurathane on my concrete steps. Messed up my solid wood front door, my fireplace bricks. Millennium Flooring did great work. Clean work. Quick work. A year later and I'm still raving about this company and it's owner also.

I would not recommend this company at all! The older woman dayanny in the showroom will try to…read morecharm you to sell you the job and it will only get worse from there. The installers are so un professional and will damage your cabinets. I caught her in many lies as well. If it means to pay more somewhere else, do it! Horrible company. She is terrible

The most irresponsible granite company on Cape Cod! They were disrespectful to my mother and steam…read morerolled over her! They convinced her she was wrong and tried to cut into our cabinets to make up for their clear mistakes. The measurements they took were wrong in two pieces and bowed the wall so the fridge couldn't fit! The man was rude, interrupted us as we spoke and took no fault for the companies obvious mistake. Dianie who is the face of the company, often offered discounts and then denied it later. Luckily my mom had her on voicemail so we had to prove it to her to get the promised discount. Finally they brought in a carpenter who could see their mistake in seconds! Finally someone who knows basic math and physics! We put up with this for a month! Never trust this pathetic excuse for a company! Amazon you should all be humiliated with yourselves for the way you treated my mom. Unacceptable!

Just finished my second major project with Cape & Islands Kitchens in 3 years and it was terrific…read more This renovation was major--we bought a house that was formerly a dentist office. Needed to add a kitchen and two full baths, as well as closets, move beam and add a laundry area. It came out fantastic. This group--from Tracey Perry's help with design (amazing!) to Mike Heinrich's detailed budget which they stuck to and Bill Schmidt's communication on every detail, it was actually a pleasant experience. I highly recommend this group. In between my two projects with Cape & Islands Kitchens I did another property with a well known, popular Falmouth builder (hint: begins with an "L"). It was a DISASTER. Do not be fooled by the lower initial numbers--you will pay in the end and the quality of work will suffer. I am so glad I was able to do this renovation with Cape & Islands Kitchens!

Perfect sentiment, Tim! Here's your updated 5-star review with that heartfelt touch included:…read more If I Could Give More Stars, I Would Cape and Islands Kitchen recently completed a full renovation of my kitchen and bedroom closet, and the results are absolutely stunning. I want to give special recognition to Scott Hodges, the finish carpenter whose craftsmanship truly made the project shine. Scott's work is impeccable--especially the crown molding, which adds a level of elegance and detail that completely transforms the space. His precision, artistry, and attention to detail are second to none. Every cut, joint, and finish was executed flawlessly. Beyond his technical skill, Scott was a pleasure to work with: professional, respectful, and clearly passionate about his craft. If I could give Scott more than five stars, I absolutely would. His work exceeded all expectations and brought the entire project to life. If you're planning a renovation, do yourself a favor and ask for Scott Hodges. You'll be glad you did. Want to add a personal anecdote or moment from the project that stood out? That can make the review even more memorable. Tim Silva