The pool you see in the pictures? Like ice water. The hot tub? Out of service. When I…read morecomplained they said the pool is not heated at all, ever.

My stay was fine however my experience was not. I had reserved a block of rooms for an event and a…read morefew days before I called to cancel the rooms I knew that wouldn't be taken even though they told me I wouldn't have to call to cancel them. The representative told me it was taken care of, however, I was charged for all of them and I have been getting the go around ever since.

We tagged along for a staycation, hoping the pictures match what we would experience. Hard to say…read morethis was HILTON quality. Quite the disappointment in some way... pool did not look appealing like the stock photos. Towels provided at the pool. Secured access. House keeping -- errr. 5/10. Not sure if we had to request housekeeping but we didn't get our room cleaned for our 4 days stay. It's ok as long as towels are replenished. Front desk 10/10 - great customer service. Fitness center 7/10 - who keeps the fitness center at 77 degrees??? Secured 10/10. Super small. Great hospitality with bottle water provided. Would be better to keep them cold like a small fridge. One good thing is that it's next to Snooze (breakfast / brunch place)! Lobby & cafe opened all the time. Just pay for purchases at front desk when closed. Bad hotel room coffee! Do not drink! It must have been old! Love the clothing steamer provided in the room! Several hangers and options to get clothes dry cleaned. Parking is tight. Need arrows in parking lot. The kitty corner lane has two cars going different directions. Barely stayed in the hotel. We went exploring everyday and didn't eat at hotel.

Place is terrible, not at all Hilton quality. Green pool not open the length of my stay in July,…read moreno running water on a Saturday night in the entire hotel and yet they kept the restaurant and bar in the lobby open. Hopefully no-one got sick from the obvious lack of handwashing. Management didn't seem to care at all and just went about it like it was business as usual and after seeing some of the reviews I am not surprised.

I've stayed at this Home2 Suites location twice. I found the room to be clean, the A/C to be…read morepowerful, the space to be roomy, the service to be helpful, the wifi to be reliable, and the breakfast to be perfectly acceptable. It's a tiny bit loud if you're on a lower floor. This isn't a fancy place, but totally gets the job done. I like the easy walkability to multiple restaurants in Northgate., as well.

Book any other hotel if possible!!! The worst hotel I've ever stayed in! As soon as you walk in…read morethe double glass doors all you can smell is pee!! It's absolutely atrocious!! They are definitely pet friendly which is fine but this is awful! The first floor going to rooms smells like dog pee!! The hotel is run down! The bathroom and AC have mold all in them! The AC has a nonstop annoying sound! I went downstairs and asked if they had fresh coffee. They said oh yes so I poured the fresh coffee lol which was probably from breakfast! It was cold so I brought it up to my room to heat up. was in microwave for 30 seconds and almost caught the entire cup on fire! Horrible hotel!

How do you walk into a hotel and it smells like straight ASS? This is the worst hotel I've ever…read morestayed in. It stinks, it's dirty, the baseboards are missing, paint is chipped off the walls, and the door doesn't even close all the way. At this point we have no choice but to stay at the Norman Bates Hotel. DO NOT stay here. Run next door instead.

I will never stay here again…read more Fitness room stinks so bad!!!! Furniture is old and have cracks in it. The bed was sagging and had a dip in the mattress on one side. Pillows are over used, uncomfortable and need to be replaced. Dusty room!!!! Some of the phone charging plugs do not work! Person at the front desk was eating goldfish and watching videos on phone - he did not greet me upon arriving, he just says wanna check in? After I pay, he says anything else I can do for you; never explaining what hotel offers such as times for breakfast, WiFi, location of the room, etc Elevator floors filthy Wash towels dingy not white Sheets and comforter and shower curtain extremely wrinkled as if it stayed in a basket for days Wallpaper peeling in restroom Ceiling is bumpy looks like may have been leaks that were patched up Desk chair - no wheel/partially broke off

Good: Easy Parking, Convenient Location. Friendly staff. Digital check in seamless…read more Poor: Bed is a rock. We woke up at 4:30 and drove home to Austin. Bed was that bad. Feather pillow are old and flat. Folded up a blanket and used that as a pillow. Hair all over shower and floors. It was obviously not cleaned with detail, not mopped, shower not cleaned. I have blonde hair and there were dark long hair strands everywhere. House cleaning needs process improvement. (Room 206)

This was my first time staying at the embassy suites and overall had a positive experience. I…read morerecommend everyone booking at any hilton hotel to become a member as it's free to sign up, because it makes check in and check out a breeze. Upon entering, the lobby is huge, spacious and very nice. Everything was clean and kept up well. It even had a nice smell all throughout the building. I booked a 2 queen 2 room suite and I really enjoyed the layout. It didn't feel so congested and this can be a perfect room for a family of 3-4 to offer some privacy as the couch is also a pull out bed. The hotel wasn't as modern but it was still a nice hotel. Later in the evening I opened my bed stand drawer and noticed dirty napkins inside which made me think that housekeeping missed that which is pretty gross but I just left it alone as so understand mistakes do happen and thankfully I don't use the drawers in hotels anyway. What I was most excited about booking here was the complimentary breakfast!!! You cannot beat an omelet bar and it was tasty!! There's many options to choose from and I love that they let me get an extra omelet for my sister who was in the room sleeping and didn't even question it. There's options for everyone including cereal, fruit, yogurt, oatmeal, muffins, bagels and more. I'd definitely return to embassy suites and hopefully I'll stay more than one night next time. Their checkin is at 4 pm and checkout is at 11 am so more than 1 night is needed. Also I do want to add that I stayed here for Santa's Wonderland nearby and the hotel staff had two goodie bags waiting for me and my sister. It was super cute and thoughtful. The staff here were great!

We frequently go to Brenham to the Unity Theater, which is one block away from the hotel. We…read moredecided on this trip to going to the theater We would stay at Ant St., Inn. In a review like this you could pick things apart, but the truth is this was like staying at grandma's house. The rooms we're well decorated. The beds were comfortable and the restrooms were nice. I'm using plurals because my group had two rooms not just one room. The staff and hospitality were exceptional at the Navasota Café downstairs where we had our complementary breakfast is always a nice experience. So to answer the question, would you stay here again? The answer is yes and I'm sure we will. Who doesn't want to stay at grandma's house when it's one block away from one of your favorite places to go in Texas, Unity Theater.

Keith and Susie will treat you right! We had our son's wedding here and everything was perfect…read more Their hotel rooms are comfortable and it's so convenient by being in downtown Brenham. A short walk to anywhere. Give them a try! You won't be disappointed.

Apparently the "Do Not Disturb" sign on the door means nothing. We did not want anyone in the room…read morewith our belongings in it so we put the DND sign on the door. We get back to the room at the end of a very long day to find that they had come In And cleaned anyway! . Depending on the direction you're coming from, the hotel is a bit of a pain to get to. When we got there to check in, no one was at the front desk, waited, called out and finally knocked on the office door before someone finally came out. The girl had a pretty crappy attitude. If I hadn't paid in advance I would have left. While the room was clean, it was hot and smelled like sewer. The TV was difficult to get to come on (like the remote wasn't working properly) Definitely not someplace I will stay again.

Probably one of the worst Marriott facilities I've ever stayed in. The mattress was as hard as a…read morerock, cockroach in the room, place is run down. I have a gold member status with Marriott hotels because of my numerous stays through out the years. I will never stay at this specific location again. Huge disappointment.

A nice HIE and way better than the next-door Candlewood Suites (which has the same owner, IHG)…read more The room was nice and the shower was notably good. Badly dilapidated chairs in the breakfast area are my only complaint. We are very likely to stay here again.

This is a pretty good hotel! Our room is pretty modern. This hotel has decent prices, free buffet,…read moreand nice staff! If you are looking for a nice hotel with decent prices, check out the Holiday Inn!

This is the worst hotel I have ever stayed at BY FAR. First off, the rooms are very outdated. The…read moredesign, the texture on the wall, just everything. Secondly, the bathrooms are terrible. They use sliding doors on the bathrooms, so it's pretty awkward, especially if you're with family. In fact, the toilet is facing the door, which makes it even more awkward. Also, the shower did not get really warm at all. It was a very uncomfortable shower. Worst of all, I was tired from the A&M game, so I just wanted to lay down in a comfortable bed and rest. You could imagine my surprise when I laid in a bed with humid, sticky sheets. It was disgusting and uncomfortable. Terrible experience, would not recommend.

This hotel is getting old and showing it's age. First address for GPS takes you several blocks in…read morethe wrong direction! Then the sign is blocked by trees and very difficult to see. Staff is not dressed professionally and needs to be trained in customer service. One elevator of two was not working. Room was clean but smelled musty. Curtain was hanging down on one end and two lights were out, one didn't have a bulb in it. Shower leaked and wall paper was bulging from wall. Won't be staying here again!

I feel like this hotel, though it has the potential to be the Top Stay in Waco, continues to fail…read more "Renovations to Improve Your Experience" have been going on since the birth of Jesus. The outside looks like, not exaggerated, a hotel ready for demolition. There are beautiful views on two sides of this hotel. Some terrific staff members (Cheyenne at reception, a gentleman immediately came to fix the phone in our room, and Catherine Wiley...and only her...in the restaurant actually cares about the customers), please close more bottom floors and focus on top, for pity's sake get the outside cleaned up, fix the very low quality/high price in your restaurant...Hilton can turn this around. Or just sell it. ‍

Pretty average hotel, not fancy like some Hiltons I have stayed in but the rooms were clean,…read moreeverything functioned as it should have. Had tea, coffee in the room and bottles of water if you wanted to pay $2 to drink them, fridge, iron, hairdryer. Checked in was smooth but clerk could have been a bit more talkative/informative. Large conference room on the first level, pool and outdoor seating was nice but it was December so I didn't utilize those. Easy walk to multiple restaurants, bars & shopping at Spice Market across the street and only about a 15 min walk to downtown Waco. Bar & restaurant in lobby, cleaning staff was very accommodating and friendly. Over all good average hotel experience but there are more modern hotels close by.