I've had a very rude receptionist experience every time I've had to call. Know some other people…read morewho have experienced that same thing. No customer service whatsoever.

My mother and I have been patients within Women's Health Advantage for years. I have not had a…read morepleasant experience since my Original OB left. In 2022 I called to schedule an appointment because I found out I was pregnant . The receptionist was the most unpleasant person. I explained to her that I was pregnant, and she pretty much told me that it was unlikely because I had a period. (I was having periods will pregnant). After a few minutes of feeling like I was wasting her time, the appointment was scheduled. Less than a week later I miscarried. I did not cancel my appointment. (I was not okay) . It is 2025 and I want to take the steps to starting a family. I called to schedule. It was the same receptionist. As I was talking she cut me off to say "you did not show up for your last appointment. The doctor is a very busy women you that took away from other women in need". I accidentally cried over the phone. She was in fact the least compassionate person I have had to deal with and has always been that way. I did not feel welcomed then nor when I was 18 and seeking birth control. Please keep doing your research ladies. Go to a clinic where you feel welcomed and comfortable in the beginning. Do not let them guilt you nor gaslight you. Do not let them speak to you this way. Do not let them tell you that you need admitted when you are seeking help due to menopause like they did to my mother. The doctor's I have dealt with were nice but the nurses and reception set the tone. I should not end a phone call about starting a family crying from guilt. Please do better for yourself and your future family.

I had the worst experience at this office. I scheduled an appointment and was told to be there 15…read moreminutes early. I arrived 15 minutes prior to my appointment and then waited in line to check in for almost 10 minutes. After taking all my information,, so they could be sure to charge me, they informed me that the doctor would not see me and I would have to reschedule because I was late. I asked them how I was supposed to control the amount of time I had to wait in line to which they begrudgingly went to check with the doctor if he would see me. They came back and said he will see you but it will be quite a wait because he is already behind. I understand emergencies come up in an office like this, however it was a bad way to start off as a new patient. The practice is huge and its clear they don't need anyones business. If that was how the treatment was going to start off I didn't have a lot of hope it would get any better from there.

Two stars only because the Doctor who performed my emergency C-section did well. Last Tuesday I…read morewent in for a walk in appointment because my Doctor had 3 deliveries that day and couldn't fit me in. I was only 2 weeks post op, having some issues. Had a urinalysis done and a swab and was told that they would have results shortly and get ahold of me. I called the following day and they had told me that it takes a few days to get results back but they would get in touch once those results came in (I was told by the NP that my urinalysis results would be in by the end of my appointment but the nurse assistant didn't say anything about it to me before leaving).. 6 days after my initial visit, I called again and asked for my results and was told what was going on and that they would recommend medication. I asked if that medication would be ok for breast feeding and was told yes. Went to my pharmacy and was told that Clindamycin should not be used when breastfeeding because the baby would be consuming it as well.. I can't tell if it's laziness or the lack of education at this point. I would have been better off going to urgent care than coming back to this place. The fact I had to call to get my results, can't access the portal they set up for me, and had to be in discomfort for days and waste my time going to the pharmacy only to be told that the information the nurse had given me was incorrect is mind boggling. As a medical professional, if I am not 100% certain I have the correct answer -I will research or ask someone who does. Sure enough, I called my normal Doctor and was prescribed something else because he agreed that Clindamycin should not be used. Would highly recommend going elsewhere.

She was the only Obgyn covered by my insurance in the area. She didn't see me the entire pregnancy,…read morewas sick during delivery so she didn't deliver but still came to check me afterwards. (To get me sick? Or she just didn't want to deliver?) and then at my post delivery checkup when I had some problems she proceeded to tell me I had those problems before. I told her she hadn't even examined me until this moment how did she know. She is vulger and rude. Another thing that bothered me was that they had birds in the reception area. Big parrot types. I don't think it is very sanitary to be playing with these birds and then checking patients. I'd give her zero stars if I could

I almost died while under the care of Thomas Lorenc in 2012. I was expecting my first child and…read morewas experiencing high blood pressure and weight gain. Lorenc sent me for a preeclampsia test. The test showed I did not have preeclampsia so he gave prescription for a blood pressure medicine. My family noticed I had severe edema and asked me to go into the hospital. Lorenc decided for me to have a C-section that evening. Shortly after I had my child I was rushed to the surgical ICU for congestive heart failure and pulmonary edema. I was under that care of an amazing cardiologist for 1 year and was released from his care in May of 2013 with a full recovery. My family pressured me to switch doctors but I decided to stay with Locenc, which was a terrible decision on my part. I went to see Lorenc 06/2016 for an issue with my menstrual cycle. I decided to have a uterine ablation which is normally an office procedure. Lorenc was requiring me to go to the hospital of his choice not mine and required a surgical clearance form for my heart issue. My cardiologist stated they would sign the form stating that I was release from there care in 2013 with a full recovery. Lorenc would not expect this form. Then the form was sent to my oncologist who signed and returned the form. Dr. Lorenc has now released me from his practicing stating that I refused to cooperate with his process. While under the care of Lorenc has been by far THE WORST MEDICIAL EXPERIENCE I HAVE EVER HAD DEALING WITH THE MAN WHO ALMOST LET ME AND MY UNBORN CHILD DIE IN HIS CARE.

Dr. Raju is a very thorough, skilled and caring physician who takes the time to LISTEN to his…read morepatients when assessing health and wellness holistically! A very kind bedside manner too!

Kind, compassionate and very patient with senior citizen. Explained everything thoroughly and…read morewaited for questions to be asked afterward. Highly recommending this physician!!