I decided to get my hair done here because I get my nails done here, and the stylist was recommended to me. The stylist assured me that my hair would turn out exactly as the inspo photo. The stylist applied lightener and black dye at the same time and rinsed them together, which caused the black to grab onto the blonde and turned my hair blue. She told me it would fade out in a few washes, and that she could do that here today or apply a toner, or that I could go home and use baking soda and peroxide on it. I opted for her to fix it, because I am not a hair stylist and was afraid of making it worse. When the stylist couldn't fix it, I was understandably upset because I'm paying for a service that ultimately I was unhappy with and honestly felt ugly in. The stylist then blamed me for my service taking 5 hours, and said she didn't know what to do to make me happy. She repeatedly told me that it wasn't a big deal, which I'm sure to her it wasn't, because it isn't her head or self esteem that was affected here. I have an extremely hard time speaking up for myself in situations like this, and stylists like her are why. I am happy for everyone else that has had a wonderful experience with her, but I honestly feel like she ruined my hair, and wasted my time and money. In this economy no one can really afford to just throw away $170, so luckily she knocked $30 off and I only wasted $140 I guess. I feel so ugly now. I don't think my hair was that bad before I got it done. I wish more than anything that I had never made this appointment. I will update this review with the inspo photo and a photo of what my hair looks like now once I don't feel like throwing up and crying when I look in the mirror or the phone camera. I don't think that Jayme is a bad stylist per se, my haircut from what I can tell is fine, but I do think that she is absolutely not professional and has poor business practices considering I got blamed for her messing my hair up and having to leave unhappy. Here is my update after sleeping on it: I never needed my hair to look 1 for 1 exactly like the inspo pictures, and I had told her as much in our text messages prior to the appointment, but since she kept saying it was going to look EXACTLY like it throughout the service, I had high hopes. That is part of why I am so upset. My hair looks nowhere near any of the inspo photos I sent her, and has way more black in it than I asked for during the brief consultation. For anyone that reads this, I've decided to not post photos of what my hair looks like here for my own mental health and sanity. The only people who are going to see this disaster are the stylist who did it, the stylist who is fixing it, and unfortunately my husband. Believe me or don't, but she absolutely ruined my hair. It is going to take a lot of money, time, and damage to my hair to fix this. I made an appointment with another stylist that I do know and trust but fixing my hair is likely going to take more than one session, and in the meantime I'm not even comfortable going to get groceries with the way it looks. If you've never booked at Bella Salon & Spa, and you're considering it still after reading this review, this is my warning to you. I know from experience that IF you're unhappy with how your hair looks, the stylist will blame you and make you feel like this is your fault. She will guilt trip you with her personal life, and make you feel bad for being unhappy, AND she will gaslight you about how your hair actually looks. I wish more than anything that I had never made this appointment. I wish that I had at least trusted my gut feeling after she initially rinsed me. But, I tried to trust her and let her fix it. A note to the stylist: if you're not comfortable providing a service or know that a service is outside of your realm of abilities, inform your client of such so that they don't have to waste money or feel this bad about themselves. It's okay to not know how to do something, but it's not okay to mess someone's hair up, blame them, and make them pay for your mistakes. I posted the same review on google as well, and Jayme was my stylist. I've also decided to add photos of what I left looking like after speaking to her again. In response to the comment from the stylist: Yes, in this economy no one can afford to throw $140 down the drain. I don't have extra cash lying around to burn, anyhow. I did not say you damaged my hair - I said it is ruined. It looks terrible. Fixing it WILL cause damage. I was relieved that you weren't going to have to lift my natural color to make me copper. Any demeanor changes during my service before seeing the mess of a final product were because I was exhausted, which I said repeatedly while I was there yesterday. I would also like to add that I requested to know the products used on my hair to pass that info to the stylist that is fixing my hair so that she will better know how to fix it, and Jayme refused unless I remove my review. read more

See all

Jamie is top-notch with the color. She always knows what I want from my very vague descriptions I can take her a picture of anything and she will absolutely nail it. No one else will ever be allowed to do my hair as long as she's in business. read more

Great place! The stylist are wonderful and Jayme always does an amazing job on my hair. The boutique also has lots of cute stuff to choose from! read more

A wonderful experience! Knowledgable kind ladies about hair care and nails. A plus is you can shop the boutique also!

Salon is beautiful and always clean. Have the best stylist in town! I always leave feelin' so pretty! Listens to what I want and helps me achieve my hair goals. Top notch service! read more

Enjoyed the experience. Haircut was good Jayme did the cut. Great price. Took a while to find someone who did such a good job.

I'm not one to write bad reviews, in this instance I feel like it is necessary. I made an appointment for a hair color and showed up, showed the hairstylist, Grace, two pictures of EXACTLY what I wanted: an icy blonde that was very, very well blended (which I repeated several times) and she said ok. She put the color and foil in, had my hair dried and washed it out. As she was blow drying it, I asked if it looked like the pictures. It was at this point she said that she couldn't go as light as the pictures I showed her in order to keep my hair healthy, which I though was a good idea, yet I was a tad annoyed she hadn't mentioned this before she actually started doing my hair. When she turned me around to see my hair, I was stunned into silence. My hair was YELLOW. I looked like a cartoon. At this point, I was about an hour and half away from a final exam and didn't have time to ask her to fix it so I paid and went on my way. When I got home, I put my hair in a pony tail due to the God-awful color, only to realize that I had unblended WHITE STRIPES under my newly-colored yellow hair. I texted her later that day asking when I could come back in so she could fix it, didn't get a reply for several hours and she said she was busy, which I can understand. She continually took longer and longer to reply and when I asked again when the earliest I could come in was, she replied with a long-winded, rude and unprofessional message. I can understand being busy with a full schedule, but being impatient when asked to fix an awful mistake is just plain unprofessional and a waste of time. I will never return and will never recommend this salon, namely the hairstylist, Grace, to anyone. read more

Great customer service in a nice professional environment!!! Best hair extensions!!! Ask for Robin!