I rarely leave negative reviews, but I feel it's important to share my experience so others can…read moremake an informed decision. This was my first visit to this salon, and I came because I researched reviews and was excited to get a few services, which I never do for myself. All services were booked through Polished Salon on Phorest. I specifically asked for callus removal before and during my pedicure on my first visit, the young girl who did my pedicure replied " oh yeah! definitely! we've got an hour an a half!" but it was not provided. Instead, I was told to come back the following week, and they ended up doing an entire keratin treatment to remove my calluses. When I asked the front desk staff why the callus removal treatment was not performed during my first visit, the front desk staff replied, "I don't know." I booked a brow lamination service expecting professional results and clear communication, but the service did not turn out as expected. After my appointment, I noticed issues with the lamination and returned to the salon several times in an effort to have it corrected. Throughout the follow-up process, communication was very frustrating. The technician was difficult to reach, and when I contacted the salon with my questions and concerns, I was told she operates as her own separate business and that they could not help with concerns related to her work or clients. Since I booked through the salon, it was disappointing to feel that no one was willing to take responsibility for helping resolve the issue. The experience quickly became overwhelming as this was my FIFTH time back within one week, I was given answers such as "I don't know," and I felt the front desk had essentially told me I was on my own. I specifically asked the front desk staff to help me and provide answers; I never demanded a refund. I also apologized to everyone in the waiting area as I began to have a panic attack. I was sobbing so hard I could barely catch my breath. Another customer at the salon kindly stayed with me outside for about 30 minutes until I calmed down. I also reached out to the salon owner to share my concerns, but instead of feeling heard, I was described as causing a "commotion" and "aggressive," which was hurtful given how respectfully I had tried to address the situation. The technician did eventually refund the cost of the eyebrow service, but only after offering to redo my lamination for the 3rd time in one week (not healthy or safe) multiple return visits and a significant amount of time and effort on my part. During my last visit, she said she had "done a lot of work" on me and explained that my brow lamination was more of a "straightening" of my brow hair. My brows are naturally straight, so this would not have been necessary. I wish that had been discussed before the service or at my first follow-up, not after five visits. If my brows were not a good candidate or the results were expected to be limited, I should have been told upfront. While I appreciate the refund, it did not make up for the repeated trips, poor communication, and emotional distress. Based on my experience, I cannot recommend this business, and I hope my review helps others make an informed decision before booking.

I am extremely disappointed with my experience. I paid for $700 Botox services and did not receive…read morethe promised results. After noticing the lack of effectiveness, I contacted the business multiple times to address the issue and seek a resolution.(called at 5, days at 10 days and then seen at 14 days) At 14 days I was given 5 units and paid for 4 more units. Despite making several good-faith attempts--including returning for follow-up visits--the customer service was poor and dismissive. My concerns were not taken seriously, and I was ultimately refused any corrective treatment, refund, or reasonable explanation. The response was " You are full of drama and do you want my lawyers phone number?" $700 for Botox is a good amount of money to not have satisfactory results. Botox is a medical aesthetic service that requires accountability and professionalism. Unfortunately, this business failed in both treatment results and customer care. I would not recommend their services to anyone expecting ethical practices, proper follow-up, or responsibility for outcomes.

Customer service is always amazing. And they always are very kind and flexible. I recommend…read morescheduling during the week. Weekends can be fully booked and not as much flexibility with the schedule.

I do not appreciate a credit application being in the middle of my pre-procedure medical…read morequestionnaire that I needed to fill out. I ended up getting an an inwantrd credit account. So far I've received five text messages from their credit department. letting me know how much money I have available for procedures. I pay cash and didnt wamt this account. When I called them, the manager had no idea what I was talking about. You would think of you slipping people these credit applications you will at least be up on what's going on.

I can't recommend Santal Skin and Natalie enough!…read more I get dysport, sculptra, and hydrafacial here. I absolutely love my results and have been a client here for many years. If you're looking for a talented injector, book here! Natalie always is honest and prefers a more conservative approach.

From the owner: santāl skin is a modern medspa and self-care sanctuary with personalized treatments and…read moremedical-grade skincare curated for you by our team of aesthetic professionals. We specialize in all things SKIN -- Botox/Dysport, Dermal Fillers, Laser Hair Removal, Hydrafacials, Kybella, Microneedling, Chemical Peels, Lash Lifts and personalized skin care regimens.

Would give 0 stars if possible. 1. Walks in and starts…read moreprocedure without asking about any medical history or pros/cons of laser. 2. No gloves and sanitation. Started touching my bare body with her bare hands. 3. No eye protection 4. Laser machine is not intended for hair. It is a tattoo removal machine. Waste of money and time. Absolute scam. On the path of taking legal action and have been reported to the board by other professionals.

Also got scammed by the laser removal. AND had my husband buy a package. So sad that I didn't see…read morethe reviews before we purchased.

Carlisle location staff is great and very helpful. I love coming here. Thank you for your serviceread more

Really happy with my experience so far! Results have been great and service is excellent.read more

Please, please, please beware. I was a diligent patient and "friend" of Carmen's for the past five…read moreyears. Eight days before my wedding, I went in for my normal procedures. I was talked into getting the plasma pen done to make my lip area look smoother and fuller. Carmen knew that my wedding was in eight days, but assured me that everything would be perfect. Three days after the procedure, I noticed what I thought to be a cold sore. I texted Carmen right away, but she never responded. She finally responded once I called her unprofessional, which in turn she called me a jerk!!! (See screenshots and photos). Fast forward to the Thursday before my wedding when she finally texted and asked about my face. It turns out I had a staph infection on my face. I don't want to say that my wedding was completely ruined, but my face was all I thought about. My makeup artist did as well as possible. I asked for my money back but was denied. It was very disappointing and depressing, especially since Carmen referred to me as a friend. But guess what? Friends don't treat each other this way. It took me a couple of months to actually write this review, but it's time for the truth to be told.

Carmen is amazing! Beautiful inside and out. You will feel so refreshed and wonderful after leaving.read more

I've been going to Dianne for more than a year and I can't say enough nice things about her and…read moreBlue Ridge Medical Spa. I get microneedling and dermaplaning done by and she's the best. So knowledgeable, kind, and passionate about what she does. Highly recommend you visiting her!!!

I never write reviews, but this is too much. Diane ruined my skin by Laser. I don't believe she…read moreever had training how treat skin by Laser. This is place NOT a serious business. She gave me discount for 1st treatment skin by Laser. . She ruined my face right cheek and when I called her after 4 weeks never return my call. It have been almost 8 month ago this happened and my skin look the same ruined.All three dermatologist and 2 plastic surgeon told me person who did this use wrong setting admit bad treatment and she didn't know what she was doing. Diane never returned my call . Don't go there. I don't recommend you this spa at all.....

Today was my first time going to this spa. MaryEllen was awesome! From the minute I walked in the…read moredoor. She called me by name. Was greeted with a smile. The spa was very clean and nice. MaryEllen took her time, explained everything and helped me make the right decisions. She was very professional and to end my day, she messaged to make sure everything was ok. I will go back for more! I would recommend MaryEllen for Botox or filler! She rocks!!

Absolutely amazing! Customer service is spectacular and the prices are very reasonable! I have done…read morefacials and laser hair removal here and could not be happier. Highly recommend!

It's unlikely that there is a better plastic surgery practice anywhere. The staff is incredible,…read moreand every visit feels like I'm going to visit friends. They're kind, friendly, knowledgeable and efficient. And Dr. Gayner is the same. I couldn't be more pleased.

Now, I did not have anything done here. However, I took my friend for surgery. I'm simply rating…read morehow incredible the staff was from check in to picking her up. These women were so kind and so thorough with the information. I know my friend is pleased with her surgery.

From the initial phone call to Patty to the touch up visit, my experience with Lasting Looks has…read morebeen wonderful! I was inquiring about having micro blading done on my eyebrows. Patty explained the process, told me about her background in the field and answered any questions I had. I knew by the end of the conversation I would feel comfortable with her doing the procedure. I was not disappointed! Years of over tweezing had left me with sparse, barely there eyebrows. I am so happy with the outcome and would recommend Lasting Looks for any services offered there. Head to toe skin care services. Just ask and she probably does it!

I had eyeliner and brows done in 2013 and refreshed in August. I also had my ears pierced…read more Wonderful. I LOVE IT and highly recommend Patti and staff to anyone. Can't say enough good about this place.